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The opportunities, threats in Iran's hospitality market Featured Articles·16 July 2018
Iran's hospitality and tourism industry offers the country's greatest potential growth, which was only partially realized in 2015 and 2016. Since 2017, Iran’s hotel industry has been threatened by external pressures.

Lessons learned from 30 years of hotel sales processes Featured Articles·16 July 2018
Today’s sales manager could learn a lot by being transported back in time to when hotel sales were fairly simple and good people skills were all you really needed to be successful.

To succeed in driving direct bookings, invest in it Featured Articles·16 July 2018
There’s a lot of talk about driving guests to book direct, but it takes more than lip service to make it happen. Hoteliers must actually invest both effort and money to make it work.

Women in hospitality: What we wish we knew then Featured Articles·16 July 2018
Here are five tips leading women in hospitality want incoming women to know as they enter the industry.

Dear owners, investors: 2018 will finish off strong Featured Articles·16 July 2018
Signs are pointing to a healthy end to 2018. Here’s what the industry is expecting based on economic performance reports from STR, Tourism Economics and Oxford Economics.

Strebel brings customer-centric perspective to role Featured Articles·26 June 2018
Now in the president role after 20 years in sales and marketing leadership for Omni Hotels & Resorts, Peter Strebel is excited about what’s next for the company as he continues his focus on guests.

Regulations bring Tallinn better image, more spend Featured Articles·26 June 2018
Government officials in Tallinn, Estonia, hope new alcohol regulations can help curb the capital’s reputation as a destination solely for partygoers and generate more traditional tourism demand, and hoteliers have already begun to see the effects.

Are you ready for Generation Z? Featured Articles·26 June 2018
The older members of Generation Z are ready to go to work, and this generation is much different from millennials. Are you ready for them?

Contrasting colors, natural hues to define 2019 design Featured Articles·26 June 2018
Bold colors and other colors that liven up hotels will be trending in the hotel design space in 2019, but designers said all colors are on the table for next year.

Interstate CEO focuses in on people in 2018 Featured Articles·25 June 2018
Interstate Hotels & Resorts CEO Michael Deitemeyer believes putting in effort to lure and “incubate” talented people will help propel his company forward even in the midst of a tight labor market.

US RevPAR growth continues in May; ADR pace slows Featured Articles·25 June 2018
May performance data for the U.S. hotel industry tells much of the same story as prior months, with the notable exception that the pace of ADR growth slowed somewhat.

At the intersection of lighting and tech is wellness Featured Articles·25 June 2018
The lighting decisions you make in your hotel’s lobby, guestrooms or even hallways can have a significant impact on the mood and health of your guests.

Will, education to reverse overtourism; goals in Rhodes Featured Articles·25 June 2018
Hotels and tourism providers respond to demand, but cities have a real responsibility to protect their legacies and educate their inhabitants and visitors, as this writer discovered—again—on a recent visit to Rhodes.

Video: LIIC members look to tech, airlines for ideas Featured Articles·22 June 2018
Hotel News Now caught up with the Lodging Industry Investment Council at the 2018 NYU International Hospitality Industry Investment Conference to find out what outside industries members look to for guidance in their business.

What asset managers want from revenue managers Featured Articles·22 June 2018
It can be hard for revenue managers to divine how to fully please owners, but a panel of experts speaking during the HSMAI Revenue Optimization Conference said it often comes down to clear communication and finding a shared definition of success.

LIIC: Culture key in combating tight labor market Featured Articles·22 June 2018
A scarcity of qualified candidates for jobs in hotels means hoteliers need to spend more time and energy keeping their best current employees and broadening their searches for potential employees, according to members of the Lodging Industry Investment Council.

What do asset managers want? Featured Articles·22 June 2018
Here’s a look at how asset managers and management companies can work together efficiently.

We must be better than this Featured Articles·22 June 2018
It is time for us all to push our elected leaders into good-faith, aisle-crossing discussions about immigration so our government never again separates the families coming to our country looking for a better life.

Company culture, tech feed into customer experience Featured Articles·21 June 2018
Hotel executives with multiple brands at the recent NYU International Hospitality Industry Investment Conference shared their insights into how they craft customer experiences, noting the process starts with innovation and taking care of employees.

Portugal's tourism boom sparks economics, hotel growth Featured Articles·21 June 2018
Unprecedented tourist numbers in Portugal are driving the country’s strongest hotel performance in two decades, but analysts warn major international brands still face investment challenges hoteliers continue to struggle with labor shortages.

3 novel assets portray independent sector's innovation Featured Articles·21 June 2018
Three independent hotels in Europe show there is space for entrepreneurs to fulfill all that is adventurous, good and quirky.

Indie conversions give new life to old office spaces Featured Articles·21 June 2018
Hotels are finding homes in historic office buildings. While these conversion projects come with many benefits, they also pose several challenges.

What's one thing you do better than anyone else? Featured Articles·21 June 2018
We’re seeking your submissions, sharing tips and best practices for tasks you’re great at, from making a hotel bed to mixing a cocktail.

HITEC: Industry must think holistically about tech Featured Articles·20 June 2018
Technology is vitally important to the overall success of the hotel industry, but the industry’s general approach to utilizing technology might be holding it back, according to a panel of experts speaking during the Hospitality Industry Technology Exposition & Conference. During the “Technology and the power of the C-suite” general session, Ash Kapur, SVP of hotel asset management and CRO for Starwood Capital Group, said he’s witnessed a lot of what the industry does wrong with tech over his years of combing through acquisition opportunities. “When you look at the tech stack, in most instances you see a lot of band-aids,” he said. “There are a lot of things broken, and it’s not just the companies we’re pursuing.

A roundup of independent hotel news Featured Articles·20 June 2018
This month’s roundup of news from the independent hotel sector includes: Toronto’s boutique boom; influencer backlash; and people on the move.

143-year-old Le Richemond stays true to Swiss roots Featured Articles·20 June 2018
Le Richemond hotel in Geneva, Switzerland, has a history of hospitality that dates back to 1875. The hotel’s general manager talked with HNN about how it maintains its reputation of great views and excellent service.


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