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The Room Key: Raising a Hotel's Status

Lodging Magazine· 8 February 2019
“I am a general manager in a competitive and crowded market. I want to raise the status of my hotel to better compete with other properties in my comp set, but I’m not sure where to start. What’s the most effective way to elevate my hotel’s status?”

Women Hospitality Leaders Still Face Barriers To Promotions, Report Finds

Lodging Magazine· 7 February 2019
Officials of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry, today released the 2019 Women in Hospitality Industry Leadership report. Following the inaugural 2018 study, the report tracks gender parity data at various upper levels throughout the hospitality industry.

Four Ways To Stay on Top of F&B Trends

Lodging Magazine· 7 February 2019
Each year, the Kimpton Culinary + Cocktail Trends Forecast spotlights the flavors and ingredients that they believe will be most popular in the months ahead. Senior Vice President of Restaurants + Bars at Kimpton Hotels & Restaurants, Scott Gingerich, describes what hoteliers can do to make sure they are staying on top of new food and beverage trends.

AHLA Releases Statement on State of the Union

Lodging Magazine· 6 February 2019
On February 5, the American Hotel & Lodging Association (AHLA) released a statement from its President and CEO Chip Rogers in response to President Donald Trump’s State of the Union address to a joint session of Congress.

Philadelphia Hotels Saw Profits Decline at the End of 2018

Lodging Magazine· 6 February 2019
Hotels in Philadelphia saw declines for both December 2018 and the year as profit levels tumbled, impacted by falling non-rooms revenues and rising costs, according to the latest data from HotStats.

Offering Hotel Employees More Than the Standard Benefits Package

Lodging Magazine· 6 February 2019
Employers are beginning to see different generations, from Generation Z to Baby Boomers, across their workforce. They are all unique individuals with different troubles and needs. Lodging organizations need to understand this about their workforce when it’s time to reconsider the company’s current employee benefits package.

Social Media Influencers Aren't Just for Luxury Brands

Lodging Magazine· 5 February 2019
Luxury hotels have been tapping into social media influencers since they emerged. Private islands, five-star stays, exorbitant room service, private butlers, and Instagram-worthy photo shoots—we’ve all seen it. While these draw engagement and wanderlust, the average traveler is not able to spend thousands of dollars on their stay.

Positioning Themed Suites as Lucrative Assets

Lodging Magazine· 5 February 2019
When done right, themed hotel rooms that cater to niche interests can be a major draw for guests who share those passions. These offerings aren’t just confined to over-the-top theme park hotels for families—like the recently announced Pirate Island Hotel coming to Legoland Florida next Spring. Hotels have rolled out sophisticated themed suites that compliment the property’s overall aesthetic, target a specific group of guests, and embrace a local attraction with a loyal following.

Bringing Home the Bacon: Four Execs Talk Revenue Innovation at ALIS

Lodging Magazine· 5 February 2019
From the left, Suzanne Mellen, senior managing director and practice leader, HVS; Rajiv Trivedi, president, La Quinta by Wyndham, Wyndham Hotels & Resorts; IDeaS Chief Evangelist Klaus Kohlmayr, who served as moderator of the panel; and Steve Van, CEO of Prism Hotels.

Data-Driven OPEX Energy Upgrades Manage Risk During Economic Downturns

Lodging Magazine· 4 February 2019
Predictability is good for business, yet remains rare in the hospitality industry where volatility is legendary. While hoteliers have enjoyed a decade of transformational growth marked by countless innovations enabling strong returns on capital expenditures (CAPEX), there’s a growing apprehension around a looming downturn.

Checking In With Terri Ryan of Choice Hotels

Lodging Magazine· 4 February 2019
In the fall of last year, Terri Ryan joined Choice Hotels International as vice president of brand operations for upscale brand Cambria Hotels. With more than two decades of hospitality experience—13 years as a general manager and, more recently, at the corporate level—Ryan will lead Cambria’s compliance, design, and operations teams through a period of continued growth.

San Diego Hotels Saw Profit Increases in December

Lodging Magazine· 4 February 2019
In December, hotels in San Diego recorded a 41.8 percent year-over-year (YOY) increase in profit per room, which hit $86.44 for the month, according to the latest data from HotStats. The growth contributed to the 5.8 percent YOY increase for the year, which grew to $144.52.

ALIS 2019: Four Issues Facing the Hotel Industry

Lodging Magazine· 1 February 2019
This week, thousands of hotel executives, investors, developers, and hospitality professionals from across the country gathered at the JW Marriott & Microsoft Theater in Los Angeles for the 2019 Americas Lodging Investment Summit (ALIS). According to James Burba, chair of ALIS and co-founder of BHN, this year’s conference was the largest in ALIS’ history, with 3,000 attendees, and also one of the more diverse conferences, with 22 percent women, the largest share compared to past years, and 15 percent Millennials.

Super Bowl LIII Prompts Goat-Inspired Wager Between Kimpton Hotels in Boston and Los Angeles

Lodging Magazine· 1 February 2019
Joe Capalbo, area director of operations for Kimpton Hotels of New England and general manager of the Kimpton Marlowe hotel in Cambridge, is looking forward to Sunday’s Super Bowl LIII between the New England Patriots and the Los Angeles Rams. “We’ve been here before with the Rams,” Capalbo said. “We went head-to-head with them back in 2002. And that win started two decades of championship dominance here in New England.

U.S. Hotel Pipeline Up 7 Percent at the End of 2018

Lodging Magazine·31 January 2019
At the end of 2018, the total U.S. hotel construction pipeline continued to trend upward with 5,530 projects totaling 669,456 rooms, both up a strong 7 percent year-over-year (YOY), according to analysts at Lodging Econometrics (LE). However, the pipeline totals continue to trail the all-time high of 5,883 projects and 785,547 rooms reached in the second quarter of 2008.

Five Security-Related Tasks For Room Attendants

Lodging Magazine·30 January 2019
Room attendants may be the hotel employees that visit guestrooms every day, but it is not uncommon that they overlook simple, but necessary, security-related tasks when servicing a guestroom. Train, coach, and audit all room attendants in these five areas to improve a hotel’s security.

Mumford Company Completes Sale of Fairfield Inn & Suites in Charlottesville, Va.

Lodging Magazine·30 January 2019
Mumford Company, a full-service hospitality brokerage advisory firm since 1978, announced that it has completed the sale of the Fairfield Inn & Suites by Marriott Charlottesville University/Downtown Area in Charlottesville, Virginia.

Hyatt To Expand Its West Coast Footprint by 45 Percent

Lodging Magazine·29 January 2019
Hyatt Hotels Corporation announced plans to open 40 new hotels in California, Oregon, and Washington by the end of 2021, fueling Hyatt’s regional brand growth by nearly 45 percent. The new executed properties—under management and franchise agreements—will join 89 Hyatt-branded hotels that are currently open and operating in those three states.

U.S. Hotels Had a Third Consecutive Year of Profit Growth in 2018

Lodging Magazine·29 January 2019
U.S. hotels continued to make money last year. Year-over-year GOPPAR growth of 1.5 percent in December contributed to a 3.4 percent annual increase in profit for hotels in the United States, according to data from HotStats tracking full-service hotels. It was the third consecutive year of GOPPAR growth, following YOY increases of 3.7 percent in 2016 and 3 percent in 2017.

Choice Grows Midscale Presence in Western U.S. With Multi-Unit Agreement

Lodging Magazine·29 January 2019
Choice Hotels International has signed an agreement with Jay Virk, a hotel developer based in Clovis, Calif., to develop 15 new-construction midscale hotels in the Western region of the United States through 2026.

AHLA Recognizes 2019 Stars of the Industry Award Winners

Lodging Magazine·28 January 2019
The American Hotel & Lodging Association (AHLA) and the American Hotel & Lodging Educational Foundation (AHLEF) honored the winners of the 2019 Stars of the Industry Awards, which included top hotel employees for their outstanding accomplishments, service, and leadership. The winners were chosen from 320 nominations from all sectors of the industry and across the country.

Geoff Ballotti's Next Steps as AHLA Chair

Lodging Magazine·28 January 2019
Like so many top executives in the industry, Geoff Ballotti started his hospitality career surrounded by suds—washing dishes in a hotel kitchen. Back then, he says, his aspirations were to move out of the kitchen and into the dining room, busing, then, maybe even waiting tables. It probably goes without saying that Ballotti advanced through the ranks, achieving those goals and more. One constant remained though; he never left the hotel industry.

Certifications Further Develop Hospitality Talent

Lodging Magazine·28 January 2019
Acquiring talent is a constant concern for the hotel industry. A portfolio, resume, and reference list don’t necessarily guarantee that a potential employee is legitimate and able to perform the essential tasks of the job, and the added component of remote work makes it even more difficult to vet candidates. These factors make hiring an incredibly difficult task, but a trend is emerging in the hospitality industry that might help alleviate this pain—more and more organizations are introducing a certification component.

Study Shows Book Direct Campaigns Strengthened Growth of Brand.com

Lodging Magazine·24 January 2019
An updated Kalibri Labs report released today—Book Direct Campaigns 2.0: The Costs and Benefits of Loyalty 2018—provides conclusive evidence that the loyalty member campaigns first launched almost three years ago have either strengthened or stabilized the growth through Brand.com while the OTA channel has either held steady or decelerated. While both channels continue to grow, Brand.com has consistently generated 50 percent more bookings on average to U.S. hotels than the OTA channel.

Patricia Davis on Embracing Experiences While Building a Hospitality Career

Lodging Magazine·24 January 2019
Pivot Hotels & Resorts recently promoted Patricia Davis from her position as vice president, sales, marketing & revenue management, to senior vice president, marketing & communications. In this role, the 27-year hospitality industry veteran is responsible for the strategic implementation of integrated marketing and public relations efforts across the ever-growing boutique and lifestyle portfolio of Davidson Hotels & Resorts.

TripAdvisor Reveals America's Best Hotels

Lodging Magazine·23 January 2019
TripAdvisor has announced the winners of its Travelers’ Choice awards for hotels. Travelers’ Choice award winners were determined based on the millions of reviews and opinions collected in a single year from TripAdvisor travelers worldwide. In the 17th year of the awards, TripAdvisor has recognized 7,812 properties in 94 countries and eight regions worldwide in the categories of Top Hotels Overall, Luxury, Bargain, Small, Best Service, B&Bs and Inns, Romance, Family, and All-Inclusive. The hallmarks of Travelers’ Choice hotels winners are remarkable quality, service, and value.

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