Think resort fees are too high? A lawsuit claims the fees made Marriott tens of millions.

20 October 2021

Recently unsealed documents from the District of Columbia Attorney General’s 2019 lawsuit against Marriott allege that the company and its self-managed resorts make tens of millions from resort fees every year.

Marriott itself – which operates and franchisesmore than 7,000 properties and 30 brands across the globe– made approximately $17 million from resort fees in 2019, according to a motion for summary judgment. Its self-managed resorts made $66 million in 2012, $82 million in 2013 and $58 million through half of 2014 from the fee, the lawsuit filing says.

Resort fees, also referred to as "destination fees" or "amenity fees,"have become a common practice among hotel operators since their inception in the late 1990s. The additional costs are said to cover additional services such as Wi-Fi, parking or pool and gym access – standard resort features that previously did not carry extra charges.

The fees can be upwards of $40 a night in major vacation destinations including Las Vegas, Phoenix and Florida, and are among the top fees hotel guests love to hate.

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