Hospitality Financial Leadership: Engage Their Hearts and Minds First
Hospitality Financial Leadership: Engage Their Hearts and Minds First

Hotel Online · 13 May

Getting your hotel leadership team excited about accounting is like someone thinking it’s fun to go to the dentist. Your average person wants nothing

Profiting From Prearrival
Profiting From Prearrival

Hotel Online · 20 Mar

Every hotelier knows that tech-enabled personalization is crucial to the future success of one’s brand. In reality, though, these customized experien

3 Important Reasons Why Hotel Asset Managers Have Become Such Hot Property
3 Important Reasons Why Hotel Asset Managers Have Become Such Hot Property

Hotel Online · 13 Mar

Hotel asset management is a booming profession. Thanks to the increasing complexities of today’s hospitality market where disruptors seemingly turn u

Hospitality Financial Leadership: Contra or Barter Exchanges - How to Record Them and Some Tips
Hospitality Financial Leadership: Contra or Barter Exchanges - How to Record Them and Some Tips

Hotel Online · 4 Mar

Contra, barter, trade outs, exchanges – they are all the same thing. Exchanging goods and or services is older than currency and it's still used toda

Hospitality Financial Leadership: The 5 Hidden Costs of Being Branded
Hospitality Financial Leadership: The 5 Hidden Costs of Being Branded

Hotel Online · 4 Feb

Marriott. Hilton. IHG. Wyndham. Choice. For years these chains have publicized the advantages of working with them: advanced loyalty programs that pr

Hospitality Financial Leadership: Earned and Unearned Revenues - Understanding the Difference
Hospitality Financial Leadership: Earned and Unearned Revenues - Understanding the Difference

Hotel Online · 28 Jan

Just like baseball has an unearned run as a scoring feature, in business we have unearned revenues. In this piece I will discuss the difference betwe

Hospitality Financial Leadership: The Top 10 Interview Questions About The Hotel's Finances for a General Manager and the Best Answers
Hospitality Financial Leadership: The Top 10 Interview Questions About The Hotel's Finances for a General Manager and the Best Answers

Hotel Online · 2 Jan

Interviews are tricky, for both the candidate and the interviewer. A GM’s job interview is a challenge for the incumbent because they need to be read

Hospitality Financial Leadership: What's Missing With Labor Planning Tools?
Hospitality Financial Leadership: What's Missing With Labor Planning Tools?

Hotel Online · 12 Nov

I’m looking for an end to end solution to labor planning and I have yet to see one that brings it all home. Let me explain what I mean.

Hospitality Financial Leadership: Trading Places
Hospitality Financial Leadership: Trading Places

Hotel Online · 29 Oct

Circa 2009. Late September. I’m the regional controller for five hotels. Sitting at my desk minding my own business, doing my own work when the phone

Hospitality Financial Leadership - Understanding RevPAR and RevPAR Index
Hospitality Financial Leadership - Understanding RevPAR and RevPAR Index

Hotel Online · 15 Oct

It is the cornerstone of the hotel world and rightfully so. It is the product of occupancy and rate smashed together. The acronym stands for “revenue

Hospitality Financial Leadership: Your Department Managers Really Want to Do Their Monthly Financial Forecasts
Hospitality Financial Leadership: Your Department Managers Really Want to Do Their Monthly Financial Forecasts

Hotel Online · 8 Oct

You probably read the title and said to yourself, “No way, that’s a load of BS. There is no way my managers want to do their financial forecasts. Hec

Hospitality Financial Leadership: Understanding Liabilities
Hospitality Financial Leadership: Understanding Liabilities

Hotel Online · 1 Oct

When I do financial leadership workshops with hotel teams we often talk about liabilities. I tell my audience that I know for a fact that each one of

Hospitality Financial Leadership: Unplugging the Brand and Cranking up the OTA's - Hotel Overachiever
Hospitality Financial Leadership: Unplugging the Brand and Cranking up the OTA's - Hotel Overachiever

Hotel Online · 24 Sep

It’s nothing new to hear about hotels or owners who have said “good bye” to brands and have gone on their own as an independent hotel. This is the st

Hotel Underwriting Tips
Hotel Underwriting Tips

Hotel Online · 18 Sep

As the owner of a hotel appraisal and advisory company, I get the opportunity to review hundreds of hotel appraisals, feasibility studies, investment

Hospitality Financial Leadership: The Morning Meeting
Hospitality Financial Leadership: The Morning Meeting

Hotel Online · 10 Sep

The morning meeting is a mainstay in almost every hotel. All the key department managers and leaders gather, usually in the front office or sometimes

One Year Later: The Rebound of the Caribbean Following the 2017 Hurricane Season
One Year Later: The Rebound of the Caribbean Following the 2017 Hurricane Season

Hotel Online · 16 Aug

It has been one year since the most dynamic, active, and destructive hurricane period hit the Caribbean in decades. Despite the devastating effect to

Hospitality Financial Leadership: Light Bulb Moments
Hospitality Financial Leadership: Light Bulb Moments

Hotel Online · 6 Aug

I have had a few of these. The ones that stand out the most for me are the ones that I experienced from my father. Growing up I was not what you woul

Hospitality Financial Leadership: Why Hotel Brands and Franchisers Secretly Love the OTAs
Hospitality Financial Leadership: Why Hotel Brands and Franchisers Secretly Love the OTAs

Hotel Online · 9 Jul

I know we all hear the battle cries every day in our industry, but what’s really going on with hotel brands, franchisers, the online travel agents an

Hospitality Financial Leadership: Top 10 List - How to Create More Hospitality Financial Leadership
Hospitality Financial Leadership: Top 10 List - How to Create More Hospitality Financial Leadership

Hotel Online · 2 Jul

You can increase the way you lead your team financially. Create an environment that has your managers working together on the “business” of running y

Hospitality Financial Leadership: How the Coach Helped Me
Hospitality Financial Leadership: How the Coach Helped Me

Hotel Online · 4 Jun

Coaching people around the financials in hotels is what I do. I accomplish this by one-on-one coaching usually on the phone, through Skype, or in wor

Hospitality Financial Leadership: The Three Dimensions of Delegation
Hospitality Financial Leadership: The Three Dimensions of Delegation

Hotel Online · 21 May

BDelegation has three dimensions that are powerful tools. Delegation is also quite often misunderstood. In this article I am going to explain my thou

How Long Do Economic Cycles Last?
How Long Do Economic Cycles Last?

Hotel Online · 26 Mar

In June of 1857 the U.S. economy entered its 30th consecutive month of expansion. But banks were already starting to feel the impact of bad loans pil

Helping Hotel Workers Manage Their Financial Stress
Helping Hotel Workers Manage Their Financial Stress

Hotel Online · 26 Mar

PwC reports that a third of the American workforce is stressed about their personal financial situation and they bring those frustrations to work. Ad

Hospitality Financial Leadership - How to Read Hotel Financial Statements and The Link
Hospitality Financial Leadership - How to Read Hotel Financial Statements and The Link

Hotel Online · 12 Mar

By David Lund The first thing you need to know about reading a hotel financial statement is there are basically two different statements you will wan

China - Hotel Asset Management in Numbers
China - Hotel Asset Management in Numbers

Hotel Online · 28 Dec

A period of irrational hotel development drive by ulterior motives has seen properties being built that are not economical in operations, use of real

Asset-Managing the 2018 Budget Story
Asset-Managing the 2018 Budget Story

Hotel Online · 9 Nov

As summer tumbles into fall, hotel asset managers grapple with the annual challenge of reviewing and approving budgets for their hotel or hotels. As