Hotel Mogel Consulting Limited · 7 Jun

As hoteliers, we are trained in service. The pandemic, though, has caused every hotel's tech stack to expand in order to meet the need for a contactless guest service. This means that understanding technology is now a base requirement for any role in the organization.

Hotel Mogel Consulting Limited · 7 Jan

Is COVID-19 the Armageddon for the hotel industry? That's the first question I asked Dr. Donald W. Wise, co-founder and senior managing director of Turnbull Capital Group. With over 36 years of investment banking experience in the hospitality industry, he and this firm have been involved in roughly $20 billions of advisory, consultation, note sales, preferred equity and debt placements, and transactional engagements on both the buy-side and the sell-side.

Hotel Mogel Consulting Limited · 22 Oct

Amidst so many sensationalized stories about COVID-19 or politics throughout August, you may have missed the coverage of what is potentially a gamechanger in the foodservice and retail industries. First announced over a year ago, Starbucks is now readying to deploy a blockchain network for end-to-end coffee bean traceability and greater product transparency, and this will soon influence what motivates customers to buy at your restaurant, sundry or store.

Hotel Mogel Consulting Limited · 3 Aug

Imagine a quick mathematical scenario. Business drops 50% due to the lockdown earlier this year then you see a recovery of 50% of this number once the pandemic is over. Occupancy is back to normal, right? Not true; it is actually still down 25% from where it was before the drop.

Hotel Mogel Consulting Limited · 8 May

In a socially distanced world, one thing we are already seeing is far fewer in-person credit card transactions because people aren't out and about nearly as much. A lot of that traffic has moved online while some of it has shifted towards other types of less secure, card-not-present dealings like taking down a guest's information over the phone.

Hotel Mogel Consulting Limited · 27 Jan

Welcome to the start of this new decade! Now that you've had your fill of turkey feasts and midnight champagne toasts, it's time for you to set some goals for the coming year but also to look ahead at what the 'Roaring 20s' will bring.

Hotel Mogel Consulting Limited · 24 Jul

Call me old-fashioned. To me, a hotel's guest list is completely confidential, released only on a need-to-know basis. This protects not only the guest's privacy but also the hotel from the likes of paparazzi, over-zealous bill collectors and jealous spouses. And as it concerns high status guests, privacy is tantamount to loyalty.