University of South Australia · 21 Jun

Our recent research paper, published in Tourism Review, has generated a lot of interest from industry practitioners. As it can be difficult for non-academics to access such material, we have prepared the summary below to help readers understand the essence of our study. For further details, particularly of the research methodology used and findings, please consult:

HotStats Limited · 21 Jun

The U.S. isn’t the only country having issues filling hotel positions. In the wake of pandemic-induced layoffs and furloughs, properties around the globe are having trouble staffing up.

EHL · 17 Jun

The COVID-19 pandemic has drastically altered the world’s economic situation leading many economists to predict that it will have as great, or even greater, impact as the great depression of the 1930s. As such, many of the field’s fundamental principles must be reconsidered for the coming years, including several which received less attention in recent years as learnings from the Great Recession superseded them. In order to properly educate students and managers about the relationship between economic theories and practical implications on the hospitality industry, such shifts must be incorporated into macroeconomic courses and executive education programs as to better reflect the current economic realities facing firms and their leaders.

HotStats Limited · 15 Jun

Vulnerability and loss of control are two of COVID-19’s biggest lessons. Unlike past threats, this one was unique in its ability to deliver damage under the guise of invisibility. It couldn’t be seen; it couldn’t be heard; it couldn’t be smelled; it couldn’t be touched. But its impact was like a Category 5 storm: deadly, destructive, leaving nothing unaffected in its path.

JMBM · 15 Jun

As the hospitality industry moves toward recovery, many hotel owners are re-evaluating the management of their properties. A good manager can bring great value to a property; a poor manager can reduce its value.

David Lund · 11 Jun

In the hotel business if you want to get ahead you better be ready to move. It’s the way in which you can multiply your opportunities and increase your chance for greater personal prosperity. That’s the way it was explained to me many years ago and it has certainly been my experience. On the flip side, moving is not easy and it can take its toll on you and the people in your relationships.

Global Asset Solutions · 11 Jun

Hotel asset management can have a positive impact on an asset's hotel Sales & Marketing (S&M) department.

EHL · 8 Jun

EHL’s Institute of Real Estate, Finance & Economics is pleased to present the first update of the European Hotel Transaction Price Index that was initially launched last year. In 2020, European hotel transaction prices decreased on average by 11.1% vs. the prior year. The total transaction volume recorded by Real Capital Analytics (RCA) decreased to EUR 10.5 bn, which is 59% lower than the record transaction volume of 2019.

The Hotel Financial Coach · 7 Jun

In the hotel business if you want to get ahead you better be ready to move. It’s the way in which you can multiply your opportunities and increase your chance for greater personal prosperity. That’s the way it was explained to me many years ago and it has certainly been my experience. On the flip side, moving is not easy and it can take its toll on you and the people in your relationships.

Hotel Mogel Consulting Limited · 7 Jun

As hoteliers, we are trained in service. The pandemic, though, has caused every hotel's tech stack to expand in order to meet the need for a contactless guest service. This means that understanding technology is now a base requirement for any role in the organization.

HotStats Limited · 3 Jun

It doesn’t sound right to talk about the “benefits” of COVID-19, but if there’s any upside to the pandemic, it’s that massive disruption to business has forced hotels to find operational efficiencies—resulting in lower costs—without damaging the guest experience.

Hospitality ON · 26 May

The COVID dust is still settling but a new global landscape for hospitality is already taking shape. For the hotel industry, 2020 marked a sharp break, the end of an economic cycle that began at the end of the 2008-2009 financial crisis. The time has come to step back and take a look at the decade we’ve been through. Which strategies delivered value? Which market players reaped the profits?

The Hotel Financial Coach · 26 May

After recently completing a policy manual for a client, I want to share what worked for this hotel company and what could work for you. I also want to clear the air on policy vs. procedure.

M3 · 25 May

Accounting software is commonplace in every industry, but one size doesn’t fit all when it comes to finding the right package for your business. While accounting software like QuickBooks can handle general bookkeeping and daily expense tracking, they lack the specialized tools needed to drive financial performance. For the hospitality industry, customized data analytics are essential in understanding and reacting to the ever-changing market to boost bottom lines and improve operational efficiencies.

USF · 21 May

Even businesses with ‘business-interruption’ coverage fail to win awards from insurance firms. But no lawsuits were found to have been filed by customers who became ill.

GuestCentric Systems · 17 May

Following the economic fallout of 2020, many hotels and other tourism businesses have rushed to lower prices in an effort to stimulate demand. In this article, I analyze the competitive challenges of hotel ADR in the current climate. We also explore what Hotels can do to maintain price and deliver value ahead of the upturn that is fast approaching.

HVS · 13 May

The pandemic’s negative effect on the hospitality industry, especially its ability to hire new associates, will be long felt even as we see signs of recovery. Many have left the industry for other opportunities considered more stable. The more leadership can recognize, motivate, and reward team members, the stronger the chances are of rebuilding and retaining staff for the long term. There are so many hidden and not-so hidden costs of high turnover that exploring all options to retain your valuable associates is more important than ever.

HVS · 12 May

Vaccine rollouts, an increase in local and regional non-air travel trends and higher transaction volumes are all positive news supporting an elevated degree of confidence for a market rebound. Multiple announcements made by large investment funds committing to substantial capital injections into the hospitality lending space will also provide a boost.

Strategic Solution Partners · 7 May

As we emerge from the doldrums of the last year and watch demand trend upward, there is a great opportunity to create competitive advantages for your hotel company. Cash flow from new Investors can make or break any company's runway to a sustainable forward path, and a hospitality company that can opportunistically grow in today's unprecedented environment can leapfrog its pre-pandemic growth strategy.

JMBM · 5 May

PACE financing guidelines are finally available for New York City, and while the program has not officially launched yet, hotel owners and developers in the area should start planning how to use these loans to retrofit their properties. My Partner David Sudeck discusses the program requirements, below.