Marriott goes live with new Sheraton brand identity

hotelmarketing.com · 16 Jul

Portland Sheraton at Sable Oaks has become the first property in the world to display the new Sheraton logo.

Marriott CEO addresses lawsuit over controversial resort fees

hotelmarketing.com · 15 Jul

With the long-held practice of charging customers a resort fee being investigated, the lawsuit will have repercussions across the industry.

Google fear is looming on travel industry

hotelmarketing.com · 11 Jul

Several market experts suggest that regulatory bodies need to act proactively, otherwise it would be too late to get a hold of Google's dominance.

Hotels face growing backlash against resort fees

hotelmarketing.com · 11 Jul

Not so long ago, you mainly encountered resort fees at actual resort hotels. But over the last few years, they've started to pop up at hotels with no

How the hotel industry has adapted to GDPR

hotelmarketing.com · 10 Jul

The European Union's General Data Protection Regulation went into effect in May 2018, but many companies outside of Europe are still playing catch up

Expedia Partner Solutions gets an API upgrade
Expedia Partner Solutions gets an API upgrade

hotelmarketing.com · 10 Jul

EPS Rapid Version 2.3 includes three major enhancements and more than 25 additional upgrades to better meet the needs of EPS's travel partners and to

Marriott facing lawsuit over 'deceptive' resort fees that allegedly harm consumers

hotelmarketing.com · 9 Jul

The District of Columbia has sued Marriott International, alleging that the hotel company violated consumer protection laws for charging resort fees

Marriott faces $124 million fine from U.K. for data hacking

hotelmarketing.com · 9 Jul

U.K. cracks down on privacy breaches with second major penalty notice in two days, following proposed $230 million fine of British Airways.

British Airways fined PS183 million over massive data breach

hotelmarketing.com · 8 Jul

The airline said around 380,000 transactions were affected. Data stolen included names, email addresses and some credit and debit card information.

Koddi launches advanced migration tools for Google Hotel Ads

hotelmarketing.com · 8 Jul

Koddi has launched a new optimization tool to help hotel brands navigate the complexity of transitioning from Google Hotel Ads to the new Google Ads

Sizzling summer strategies: how to fill your hotel's rooms
Sizzling summer strategies: how to fill your hotel's rooms

hotelmarketing.com · 7 Jul

As temperatures across Europe increase, room bookings aren't necessarily following suit, they seem to be slower than usual to pick up this year.

How to change from a static to a fully dynamic distribution model

hotelmarketing.com · 2 Jul

As Jumeirah's hotels switched from a static to a fully dynamic distribution model, the company not only reports significant growth in direct bookings

Airbnb Adventures off to a rough start
Airbnb Adventures off to a rough start

hotelmarketing.com · 25 Jun

The promotional tour from Airbnb to tout Airbnb Adventures clearly backfired because of traveler outrage and difficulties in booking and paying for t

Travel SEO: How to compete with big brands on a budget

hotelmarketing.com · 19 Jun

In travel, there is so much longtail traffic to be had that by creating content around the wider topical areas in your niche you can get traffic whic

Amazon and Alibaba, the next big hotel industry threat

hotelmarketing.com · 19 Jun

For hotels the next wave of disruption is looming - driven by retailers such as Amazon and Alibaba that are defining a successful e-commerce experien

UK-based travel booking startup Duffel raises $21.5 million

hotelmarketing.com · 19 Jun

Duffel is building a platform for travel agents, agencies, and large travel management companies that'd allow them "to offer a seamless travel experi

OTA startup accuses Booking, Expedia of EU antitrust breaches

hotelmarketing.com · 12 Jun

Danish OTA Nustay claims Expedia and Booking.com are trying to "kill off" the startup for offering lower prices and punishing hotels that appear on i

IHG launches 'We're there' marketing campaign

hotelmarketing.com · 12 Jun

The new global marketing campaign for its Holiday Inn and Holiday Inn Express brands, titled "We're there," focuses on connecting people in person, n

What happens to rate parity when Airbnb is an online travel agency?

hotelmarketing.com · 12 Jun

As lines blur between platform and provider, there are some real questions around rate parity and price competitiveness in this brave new world.

Marriott looks to redefine select-service in lifestyle

hotelmarketing.com · 11 Jun

Marriott's four lifestyle, select-service brands are growing at a fast pace while bridging a gap between traditional select-service and full-service.

This is why America's travel business is worried

hotelmarketing.com · 10 Jun

Foreign travelers to the United States bring billions of dollars into the economy each year. But that flow of people and money now appears to be at r

Hotel CEOs take longer view on troubles facing industry

hotelmarketing.com · 6 Jun

Speaking at the NYU hospitality conference, CEOs from some of the largest hotel brand companies focused more on what they have the power to change an

TripAdvisor modified its approach to reviews and sexual assault. Did it go far enough?

hotelmarketing.com · 4 Jun

A woman assaulted by a tour guide says the company's policies discourage reporting and keep travelers from finding out the truth.

The hotel rate struggle

hotelmarketing.com · 3 Jun

A new report by Hotel News Now reveals how hoteliers are addressing challenges in rate management, such as raising rates and achieving rate parity ac

Thomas Cook to become 'online holiday marketplace

hotelmarketing.com · 28 May

Thomas Cook is reported to be considering a radical overhaul of its business to become an online aggregator.

Four things we learned at Phocuswright Europe

hotelmarketing.com · 27 May

The overarching topic this year was Empires on Edge, which sought to explore the rising dominance of travel brands.