Squeezed by Google, TripAdvisor switches up media strategy

hotelmarketing.com · 9 Sep

As Google ramps up its own travel offerings, online travel agencies are beginning to change up their strategies in retaliation.

Airbnb gets new power to inform on rivals when they are scofflaws

hotelmarketing.com · 4 Sep

New Airbnb settlements with Boston and Miami Beach legitimize alternative accommodations in those cities, but also give the home-sharing giant new le

eDreams Odigeo urges investors to stick around

hotelmarketing.com · 29 Aug

eDreams believes it has developed a long-term recipe for success but needs time to realize those gains.

Independents: Be even savvier and thorough than before

hotelmarketing.com · 29 Aug

With metrics floundering and the economy softening, independents need to be savvier and more attractive both to guests and potential employees.

Mews grabs $33M to modernize hotel administration

hotelmarketing.com · 29 Aug

Mews believes it's time to rethink how hotels work in a more modern digital context, especially on the administrative side.

Thomas Cook to sell majority stake to China's Fosun

hotelmarketing.com · 28 Aug

Troubled travel firm Thomas Cook says it has agreed a rescue deal with investor Fosun Tourism, its banks and a majority of its bondholders.

Keeping up with the changing dynamics of customer acquisition costs

hotelmarketing.com · 26 Aug

The cost to acquire a guest goes beyond commissions paid to third-party distribution channels, but how far it goes depends on who you ask.

Hoteliers confident distribution pendulum swinging back

hotelmarketing.com · 26 Aug

Hoteliers are increasingly confident that the battle to bring more bookings revenue into direct channels is beginning to pay dividends.

Marriott and Hilton sued over 'Resort Fees

hotelmarketing.com · 25 Aug

The hotel charges known as resort fees are this time, from state attorneys general.

Sabre's acquisition of Farelogix blocked by US Justice Department

hotelmarketing.com · 25 Aug

Court papers filed by the DoJ accused Sabre of seeking "to eliminate" a competitor by acquiring it."

A sign of the future restaurant: The new McDonald's to-go location

hotelmarketing.com · 25 Aug

The fast-food giant is known for its quick drive-thru service, but now it's taking things a step further with a new to-go location that only serves f

How small hotel brands are making a big mark in luxury travel

hotelmarketing.com · 21 Aug

Smaller hotels don't have the dollars to spend on marketing and PR, but if they perform, their guests will say so, and others will read about it onli

How should my hotel market to "Bleisure" travelers?

hotelmarketing.com · 19 Aug

Don't overthink it. Marketing to bleisure travelers can mimic your normal marketing efforts.

Marriott introduces dynamic pricing for Bonvoy award bookings

hotelmarketing.com · 18 Aug

Marriott is set to make significant changes to the way that its Bonvoy loyalty members pay for award nights with points.

Google Maps adds new travel features, including price guarantee

hotelmarketing.com · 12 Aug

Google announced new Google Maps travel features and also promised to show you the best prices for that travel or your money back.

Italy investigates Booking.com over EUR150m of unpaid VAT
Italy investigates Booking.com over EUR150m of unpaid VAT

hotelmarketing.com · 25 Jul

The move underscores growing concern among governments across the globe as to how to best adapt to an increasingly digital hospitality sector.

Expedia books $183M in profit for Q2 as it prepares to open new Seattle headquarters

hotelmarketing.com · 25 Jul

Expedia posted healthy revenue and earnings growth for Q2 2019. Revenues for the quarter increased 9 percent to $3.15 billion, beating analyst estima

Marriott goes live with new Sheraton brand identity

hotelmarketing.com · 16 Jul

Portland Sheraton at Sable Oaks has become the first property in the world to display the new Sheraton logo.

Marriott CEO addresses lawsuit over controversial resort fees

hotelmarketing.com · 15 Jul

With the long-held practice of charging customers a resort fee being investigated, the lawsuit will have repercussions across the industry.

Hotels face growing backlash against resort fees

hotelmarketing.com · 11 Jul

Not so long ago, you mainly encountered resort fees at actual resort hotels. But over the last few years, they've started to pop up at hotels with no

Google fear is looming on travel industry

hotelmarketing.com · 11 Jul

Several market experts suggest that regulatory bodies need to act proactively, otherwise it would be too late to get a hold of Google's dominance.

How the hotel industry has adapted to GDPR

hotelmarketing.com · 10 Jul

The European Union's General Data Protection Regulation went into effect in May 2018, but many companies outside of Europe are still playing catch up

Expedia Partner Solutions gets an API upgrade
Expedia Partner Solutions gets an API upgrade

hotelmarketing.com · 10 Jul

EPS Rapid Version 2.3 includes three major enhancements and more than 25 additional upgrades to better meet the needs of EPS's travel partners and to

Marriott faces $124 million fine from U.K. for data hacking

hotelmarketing.com · 9 Jul

U.K. cracks down on privacy breaches with second major penalty notice in two days, following proposed $230 million fine of British Airways.

Marriott facing lawsuit over 'deceptive' resort fees that allegedly harm consumers

hotelmarketing.com · 9 Jul

The District of Columbia has sued Marriott International, alleging that the hotel company violated consumer protection laws for charging resort fees

British Airways fined PS183 million over massive data breach

hotelmarketing.com · 8 Jul

The airline said around 380,000 transactions were affected. Data stolen included names, email addresses and some credit and debit card information.