• The Art of Pitching: Is it Overrated - or Essential?

    Pitching… that thing we force notoriously introverted geeks to do for funding. The main idea is that an entrepreneur — unless his name is Elon Musk or Tony Stark — has limited resources and needs the financial support of pockets that are substantially deeper than his own.

  • What to Expect: New Changes Coming to Lease Accounting Standards

    The upcoming revision to lease accounting standards was one of the topics discussed by the HFTP Hotel Advisory Council in their February 2018 meeting. The surprising conclusion from the council: The hotel industry in general is not prepared for the changes, and there is no viable off-the-shelf software that any of the members were aware of that would assist with the accounting for the new standard.

  • HFTP GDPR Guidelines: Hospitality Organization Flow Charts

    This document is a set of flow charts illustrating data flow scenarios, involved parties providing hospitality services, steps of the guest journey and more. Four scenarios are presented: independent hotel, independent hotel with third party agreement, branded hotel and branded hotel with independent control.

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Is the Lodging Industry Ready for a 12th Edition of USALI?

HFTP Connect·26 April 2018
The 11th edition of the Uniform System of Accounts for the Lodging Industry (USALI) went live on January 1, 2015. This edition presented multiple updates such as changes to the way customers were reported in food outlets, new rooms revenue and demand segmentation, gross versus net reporting, and the addition of a new schedule, Schedule 6 — Information and Telecommunications Systems. There were various other updates, but these were a few that garnered the greatest attention, as they required fundamental shifts in accounting procedures.
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A Hotelier's guide to GDPR compliance

Hotelogix Blog·25 April 2018
The General Data Protection Regulations has caused quite a stir in the hospitality industry of late. With the deadline for implementation, 25th of May 2018, drawing closer, we thought it would be a good idea to run you through the specifics. Understanding why? Living in a data-driven age, where we have access to ample information on various subjects, from the closing stock price of a particular company to scores of the latest game and other tabloid gossip. However, all this information may include individuals names, addresses, bank details and passport information.

Massachusetts Employers' Ability to Inquire into Job Applicants' Criminal History Further Curbed

Hospitality Labor and Employment Law Blog·23 April 2018
Massachusetts employers should take note of a provision in the Massachusetts criminal justice reform law – signed into law last week – that amends the type and scope of questions an employer may ask an applicant about his or her criminal history following an “initial written employment application.”
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5 benefits of modern accounting system for your hotel business

Hotelogix Blog·23 April 2018
Hotel accounting is one of the most important areas of a hotel’s management. Accounting in the hotel industry has moved on from the traditional methods of using spreadsheets to the modern hotel accounting software. As a hotelier, you need to adopt new technologies to effectively streamline this aspect of your business. Thus, to make the whole process error-free and to save time.
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SiteMinder's Global Hotel Business Index 2018: What are the key drivers on a hotelier's path to success?

SiteMinder Blog·20 April 2018
Welcome to this exclusive report – SiteMinder’s Global Hotel Business Index 2018 – an in-depth look at the key drivers of success for hoteliers across the world. SiteMinder surveyed global hoteliers to find out how they think about and approach their challenges and opportunities in 2018 and beyond.
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Can blockchain help a tiny, travel-dependent island reinvent its economy?

PhocusWire·18 April 2018
On the tiny Dutch Caribbean island of Aruba - population just over 100,000 - tourism is the foundation of the economy, contributing about 88% of its gross domestic product and accounting for 90% of its total employment.
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CBRE: Commissions vs. Revenue Trends Are 'Alarming'

Duetto Research Blog·13 April 2018
The hotel industry, both in North America and worldwide, has been riding a long winning streak, with increasing occupancies, revenues and profits. And while the performance has been good for bottom lines, one area of concern has been alarming increases in some cost centers, especially commissions paid to third-party distribution platforms. According to the CBRE Trends in the Hotel Industry report, commission expenses paid by hotels rose nearly 7% last year. And as the firm prepares its 2018 report, the trend appears to be continuing, says Robert Mandelbaum, director of research information services for CBRE Hotels’ Americas Research.

Congress Rejects Part of the DOL's Proposed Tip-Pooling Rule - Employment Law This Week

Hospitality Labor and Employment Law Blog·10 April 2018
Under the recently signed Consolidated Appropriations Act, Congress has amended the FLSA to address tip pools. The amendment prohibits employers from keeping employees’ tips or distributing any portion of the tips to managers or supervisors. Non-tipped, back-of-the-house employees, like cooks and dishwashers, may participate in tip pools when the employer pays at least the minimum wage and does not take a tip credit. The amendment also provides for enhanced damages and penalties when employees are deprived of tips.

GDPR and the End of the Internet's Grand Bargain

harvardbusiness.org· 9 April 2018
In May the European Union's General Data Protection Regulation goes into effect, two years after passage by the European Parliament. This radical new privacy law, which covers any business that processes information about EU residents, will dramatically affect the way data is collected, stored, and used, including for U.S. companies doing business abroad. In the U.S., lawmakers are now circling waters bloodied by revelations regarding potential abuse of Facebook's social media data, with CEO Mark Zuckerberg scheduled to testify on Capitol Hill this week about the 'use and protection of user data.' Facebook's woes, following continued reports of major data breaches at other leading companies, have amplified calls for GDPR-like legislation in the U.S. A Refresher on GDPR For now, GDPR, which replaces previous EU mandates on data collection and use, differs significantly from U.S. law, pushing the two regions further apart
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GDPR: The checklist

Triptease Blog· 6 April 2018
Hospitality is full of acronyms. ADR, PMS, GOPPAR, MICE… the list seems endless. But at the moment, there are few more important than GDPR. It's now under 50 days until GDPR, or the General Data Protection Regulation, comes into force. And though it’s a European Union law, its likely that hotels around the world will be touched by it. As a company driven by data, we have frequently been asked about our own approach to GDPR. So, as we count down the days to the May 25th deadline, we decided to share some of the preparations we are making and some of the tips we’ve picked up along the way, as well as some expert insight into readying your hotel for the biggest change to data protection in the EU for over two decades.
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Insurance is always too expensive - until it's needed.

BERKONOMICS by Dave Berkus· 5 April 2018
I expect that you have a story about how insurance saved you lots of money in your past. As usual, I have a story to make your hair stand on end. But first: here’s a fact. Business insurance is one of the more poorly managed mitigationof risk in small and many medium sized corporations, often because of failure to assign the responsibility to an individual or department, and sometimes just from the willingness to bet against the event and save cash.
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Show me the Money! Understanding Hotel Acquisition Costs

Net Affinity | Conversion Optimisation for Savvy Hoteliers· 5 April 2018
Every business regardless of the sector is ultimately about profit. Only with profit can you pay your bills and invest in the business for the future. The level of profit is also a key indicator to success and shows you whether your business is stagnating or growing.
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GDPR is almost here - What you need to know

Milestone Insights· 5 April 2018
On May 25 2018 the European Union (EU) will put into effect the General Data Protection Regulation (GDPR). The GDPR will strengthen and unify data protection of all individuals who reside in the EU. The GDRP is one of the most comprehensive data privacy regulations in the world and is part of an ongoing effort by the EU to create a privacy-based framework that will ultimately culminate in the release of the ePrivacy regulations sometime in the near future. The primary aim of the GDPR is to give control to EU citizens and residents over personal data and to create a unified framework that all members of the EU can adopt to protect citizens. With personal data – and the misuse of personal data – becoming critical conversation points across the Globe, understanding the implication of the GDPR is important for any business.
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Survey: Marketers Predicting Budget Increases in the Coming Months

KoMarketingAssociates· 4 April 2018
According to new research, marketers are optimistic about the future of their marketing budgets and customer spending. Recently, the American Marketing Association surveyed marketers from businesses of various sizes to gauge their confidence in the industry. They also compared the 2018 responses to results they gathered from a similar survey conducted in 2016. According to the statistics, 34 percent of marketers are optimistic that their budgets will increase over the next six months. This is compared to just 27 percent who said the same in January 2016.
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When Your Boss Has an Angry Outburst, What Do They Do Next?

harvardbusiness.org· 4 April 2018
Many of us have had a bad workplace interaction with a boss — for example, being yelled at or sworn at in front of others, receiving no credit for work that required serious effort or extra hours, or being humiliated for a past mistake. At best, such experiences can be frustrating and demotivating; at worst, they can lead to reduced productivity or even to someone deciding to quit.
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FJC Publishes New Protocols: Initial Discovery Protocols For Fair Labor Standards Act Cases Not Pleaded As Collective Actions

Hospitality Labor and Employment Law Blog·29 March 2018
Our colleagues Adriana S. Kosovych and Jeffrey H. Ruzal, at Epstein Becker Green, have a post on the Wage and Hour Defense Blog that will be of interest to many of our readers in the hospitality industry: “Initial Discovery Guidelines May Fast-Track Early Disclosure Requirements in Individual FLSA Cases.”
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FY2018 Spending Package Impacts H-2B Visas, Proposed Tip Rules, and More

CMAA Legislative Report Blog·23 March 2018
HR 1625, the Consolidated Appropriations Act, was passed by Congress on March 22. Two specific policy provisions were included in the Act, which impact the club industry specifically: Read more... (log in required).
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2018 H-2B Visa Supply Exhausted

CMAA Legislative Report Blog·23 March 2018
US Citizenship and Immigration Services (USCIS) received requests for approximately 47,000 H-2B visas for the second half of FY2018. As a result, USCIS conducted a lottery on February 28, and randomly selected enough petitions to meet the 33,000 visa cap. For all petitions which were not selected, USCIS will reject and refund all associated fees. Read more... (log in required).

10 practical recommendations to address GDPR

eyefortravel.com·Requires Registration ·22 March 2018
As Facebook stares the prospect of a hefty GDPR related fine in the face, the clock is also ticking for data hungry travel firms. For those still grappling with the challenges, here experts shares insights and tips The Facebook-Cambridge Analytica furore this week has thrown the way companies handle data into even sharper relief, as time marches on to the May 25th deadline when all companies will need to comply with the new EU Global Data Protection Regulation (GDPR). In fact, in just over two months all businesses will need to consider how their use of customer data will be made transparent, and not infringe an individual’s rights. And that is not the end of it; they will also need to maintain the security of that data everywhere it’s used.
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New Jersey Supreme Court Clarifies Exceptions to the Unemployment Compensation Law's Disqualification Rule for Voluntarily Leaving Employment

Hospitality Labor and Employment Law Blog·19 March 2018
New Jersey Unemployment Compensation Law (N.J.S.A. 43:21-4) provides that an unemployed individual who meets an earnings and employment duration threshold is eligible to receive unemployment benefits if he or she “is able to work, and is available for work, and . . . actively seeking work.” An individual’s eligibility for benefits is subject to disqualification conditions outlined in N.J.S.A. 43:21-5.

What to Expect: New Changes Coming to Lease Accounting Standards

HFTP Connect·19 March 2018
The upcoming revision to lease accounting standards was one of the topics discussed by the HFTP Hotel Advisory Council in their February 2018 meeting. The surprising conclusion from the council: The hotel industry in general is not prepared for the changes, and there is no viable off-the-shelf software that any of the members were aware of that would assist with the accounting for the new standard. Written By: Chris Garland, CHAE
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13 Things to Know on the Quest for Hotel GDPR Compliance -- Newsletter 58

Hosp. Tech Matters - A Blog by Alice·14 March 2018
Writing this from the HT-Next conference this week in San Diego, where hoteliers and technology companies are meeting to discuss standards in the industry. ALICE actually has been helping HTNG release a new tool for the industry, an API Registry, that if successful could be such a game changer. Imagine knowing exactly who is integrated with whom when looking for new technology partners. Finally, the first question would not have to be “are you integrated with our PMS?” We encourage all of our technology partners to sign up here.
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Making the green building business case for hotel owners

Green Hotelier·14 March 2018
Green Hotelier interviewed Stuart Kay, Chief Sustainability Officer at GreenPlace Assets about the current picture on sustainability in the hospitality industry, and how hotel operators can make the case for green buildings with owners and investors. Green Hotelier: GreenPlace Assets advises investors, owners, developers and operators on sustainability in their investments. Do you feel like the hospitality sector is becoming more sustainable?

Letter From the HFTP Global President: HFTP's Latest Initiatives Fit Nicely into the Overall Picture

HFTP Connect·13 March 2018
When I first assumed my role as president of the HFTP Global board four months ago, my promise was to continue to deliver on those initiatives that have been put forth in the past several years. In addition, I stated that I would work together with the board, councils and HFTP team to address any relevant issue as the year moved forward. I knew that progress would be necessary — no, critical — for success. Written By: Timothy G. Nauss, CHAE
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Appeals Court Rules That Civil Rights Act Prohibits Anti-Gay Discrimination - Employment Law This Week

Hospitality Labor and Employment Law Blog· 9 March 2018
Featured on Employment Law This Week: Second Circuit: Title VII Covers Sexual Orientation Discrimination. “Legal doctrine evolves.” Those words from the Second Circuit spoke volumes as the court ruled that Title VII of the Civil Rights Act prohibits sexual orientation discrimination, overturning their own long-standing precedent. The court ruled in favor of a skydiving instructor who claimed he was fired for telling a client he was gay.
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Create a Growth Culture, Not a Performance-Obsessed One

harvardbusiness.org· 7 March 2018
Here’s the dilemma: In a competitive, complex, and volatile business environment, companies need more from their employees than ever. But the same forces rocking businesses are also overwhelming employees, driving up their fear, and compromising their capacity.

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