The Night Audit & All You Need To Know About It
The Night Audit & All You Need To Know About It

Hotel Speak... Talking Hotels · 7 Apr

Hotel operation runs without breaks - 24 hours every day for seven days. Maintaining the load of check-ins and check-outs, catering to different kind

Benchmarking your performance as demand returns - what data really matters for hotels?
Benchmarking your performance as demand returns - what data really matters for hotels?

Triptease Blog · 18 Mar

Following a year that - for most hotels - involved making really tough decisions to get your business through to the other side, it may feel strange

4 Essential Hotel Metrics Every General Manager Should Track
4 Essential Hotel Metrics Every General Manager Should Track

Hospitality Tech Matters - A Blog by Alice · 10 Mar

There are many different ways to measure progress, performance and success. At a hotel, there are essential metrics to track, and it is typically up

How to Fight Fraud at Your Business
How to Fight Fraud at Your Business

Sertifi Blog · 2 Mar

Have you ever had a “that could never happen to me” moment? People never think they’ll be the ones to win the lottery or be struck by lightning. Or t

Building the Perfect Flash Report to Benefit your Hotel
Building the Perfect Flash Report to Benefit your Hotel

Hospitality Tech Matters - A Blog by Alice · 19 Feb

For hotel managers, it’s always important to know what’s going on in your hotel on a micro and macro-level. A flash report can help you understand ju

How to Handle Chargebacks at Your Hotel
How to Handle Chargebacks at Your Hotel

Sertifi Blog · 17 Feb

Have you ever used a product and wondered why a specific piece of it exists or what it’s there for? It turns out a lot of everyday items you use have

3 Common Trends in Payment Fraud
3 Common Trends in Payment Fraud

Sertifi Blog · 2 Feb

Do you know what trends fraudsters are using to commit fraud? Businesses must pay attention to the actions of their customers to help reduce the like

Why You Should Make Your Hotel ADA Digital Compliant
Why You Should Make Your Hotel ADA Digital Compliant

Are Morch - Hotel Blogger & Social Media Manager · 31 Jan

Being digital compliant with American Disability Act – ADA is something that concerns all hotels in the United States today. As a consultant and hote

The FUN-damentals of Club Budgeting: Best Practices for the Operating Budget

HFTP Connect · 27 Jan

Most clubs understand the importance of having a budget in place. The budget is an essential tool for supporting business growth, improving profitabi

How to Spot Fraud on a Credit Card Authorization Form
How to Spot Fraud on a Credit Card Authorization Form

Sertifi Blog · 26 Jan

Spotting fraudulent activity can sometimes feel like you’re staring at a visual illusion. At first glance, you probably won’t notice what’s hidden in

ADA Website "Tester's" Lawsuit Dismissed - Again
ADA Website "Tester's" Lawsuit Dismissed - Again

Hotel Law Blog · 23 Dec

See how JMBM's Global Hospitality Group(r) can help you. Click here for the latest articles on ADA Compliance and Defense. As websites become a large

Don't kill the marketing budget
Don't kill the marketing budget

The NAVIS Blog · 17 Dec

With so many would-be travelers no longer traveling due to COVID-19, the hotel industry has been hit hard. With all markets including luxury, urban,

How to Start Building a Fraud Prevention Strategy
How to Start Building a Fraud Prevention Strategy

Sertifi Blog · 9 Dec

Consider these factors when developing a fraud prevention strategy. When it comes to gift-giving, no matter the occasion or holiday, it can be benefi

Illinois Hotel and Casino Panic Buttons Legislation Compliance
Illinois Hotel and Casino Panic Buttons Legislation Compliance

React Mobile Blog · 2 Dec

There has been a continuous roll-out of new legislative reform and brand commitments for improved employee safety across the hospitality landscape in

ADA Defense Lawyer: ADA Lawsuits Are Defensible
ADA Defense Lawyer: ADA Lawsuits Are Defensible

Hotel Law Blog · 1 Dec

Following our ADA Website Litigation Update in June, federal courts have begun to signal the end of a series of nearly 500 ADA lawsuits filed by one

Latest mid-November data on hotel owner's viability - COVID, the vaccine, the economy
Latest mid-November data on hotel owner's viability - COVID, the vaccine, the economy

Hotel Law Blog · 19 Nov

We are less than a week from Thanksgiving and a lot of new data has been released in the past few days, with important implications for the hotel ind

Now Is the Time to Improve Your Accounting Processes

HFTP Connect · 17 Nov

If your processes are not tight, you may be bleeding money. And who can afford that in 2020? PKF O’Connor Davies presented on Accounting Processes an

Exchange Rate trends, how do they impact hotel performance?
Exchange Rate trends, how do they impact hotel performance?

Ecole hôtelière de Lausanne (EHL) · 12 Nov

In this report we analyze how exchange rate fluctuations affect the hospitality industry. We consider the case of Switzerland, which is a small open

Hotel Lawyer Alert: California Consumer Privacy Act update
Hotel Lawyer Alert: California Consumer Privacy Act update

Hotel Law Blog · 10 Nov

On November 3rd, Californians voted to approve Proposition 24 which amends the California Consumer Privacy Act to include expanded consumer rights an

RIP BookingSuite: Protecting Your Hotel's Digital Assets
RIP BookingSuite: Protecting Your Hotel's Digital Assets

Words of Vikram (By Vikram Singh) · 3 Nov

On November 30th of this year, Booking/Priceline is shutting down its BookingSuite product, likely affecting hundreds of hotels worldwide. In short,

Exploring Ethics at Cyber HITEC: Tips to Approach Ethical Situations at Work
Exploring Ethics at Cyber HITEC: Tips to Approach Ethical Situations at Work

HFTP Connect · 29 Oct

Written by: Claire Kenney, Cyber HITEC Guest Blogger Each year, the Hospitality Industry Technology Exposition and Conference (HITEC) facilitates ong

BEFORE you sign that (nonbinding) letter of intent, think about this!
BEFORE you sign that (nonbinding) letter of intent, think about this!

Hotel Law Blog · 23 Oct

One of the biggest mistakes owners and developers continue to make is negotiating a “nonbinding” term sheet on various hotel arrangements, such as ho

To pay or not to pay: when dividend policy rhymes with business strategy
To pay or not to pay: when dividend policy rhymes with business strategy

Ecole hôtelière de Lausanne (EHL) · 14 Oct

The COVID-19 crisis is putting the global economy under pressure in an unprecedented way. Companies worldwide have been forced to cut their dividend

The Challenges Faced by CFOs: How to Clearly Communicate When the Future Is Not Clear

HFTP Connect · 9 Oct

How can you forecast for meetings, business conferences, weddings and special holiday gatherings like those that take place at Christmas when you hav

Should You Invest in a Chargeback Team?
Should You Invest in a Chargeback Team?

Sertifi Blog · 6 Oct

What is a chargeback team and what do they do? Think of a chargeback team like firefighters. They hope fires never happen and aim to prevent them, bu

How to Reduce Chargebacks at Your Hotel
How to Reduce Chargebacks at Your Hotel

Sertifi Blog · 30 Sep

If you live in a cold place, one of the ways to protect yourself from the frigid temperatures is to layer up with proper clothing. While you can’t co