Reimagine Your Nonprofit to Survive the Crisis

harvardbusiness.org · 1 Jun

Four key areas to focus on: impact, people, finances, and community.

Why One CEO Decided to Return $250 Million in Government Relief Funds

harvardbusiness.org · 1 Jun

Our company is qualified for the funding... But philosophically, we don't need the money to stay open.

Trip.com Group revenue drops over 40% in Q1, expects steeper decline in Q2

PhocusWire · 28 May

The company is bracing for continued losses but says it is seeing signs of recovery in domestic travel.

Should you cast your net where the big fish swim?

BERKONOMICS by Dave Berkus · 28 May

This is one of those "My dad used to say" homilies. You've probably heard the accompanying "It takes just as much effort to sell a small deal as a bi

Expedia Group pledges $275M to coronavirus recovery, gives lodging partners "free" marketing

PhocusWire · 28 May

Expedia Group is dedicating more than a quarter of a billion dollars to help its lodging partners, destinations and the travel industry rebound from

Hotel brands: How to find a suitable hotel operator?
Hotel brands: How to find a suitable hotel operator?

Ecole hôtelière de Lausanne (EHL) · 28 May

How to guarantee sustainable success and high profitability? How to implement a predefined brand model to the business? How to understand the operato

USALI Guidance: How to Record these Puzzling Covid-19 Scenarios

HFTP Connect · 27 May

Currently, the Uniform System of Accounts for the Lodging Industry, 11th Revised Edition (USALI) does not consider the possible alternative use of ho

Can the "Cummings Way" Live on After the Founder Retires?
Can the "Cummings Way" Live on After the Founder Retires?

harvardbusiness.org · 26 May

After billionaire and philanthropist Bill Cummings retires, the management team at Cummings Properties must determine how to move the company forward

Transportation platform Bolt raises EUR100M to add new products, markets
Transportation platform Bolt raises EUR100M to add new products, markets

PhocusWire · 26 May

European transportation platform Bolt has closed an investment round of €100 million to grow its ride-hailing, micro-mobility and food delivery servi

500+ Independent Hoteliers Weigh In On COVID-19 Recovery
500+ Independent Hoteliers Weigh In On COVID-19 Recovery

Sojern Blog · 26 May

While the global impact of COVID-19 on travel evolves from week to week, with market-to-market recovery being hard to predict, a recent survey conduc

In Vino Veritas LXXVIII: By the Glass Strategy

Larry Mogelonsky · 26 May

One of the luxuries of self-isolation is that it has afforded me the chance to drink down my cellar, as well as take the time to converse with a few

Revenue Management - remembering the basics
Revenue Management - remembering the basics

Net Affinity | Conversion Optimisation for Savvy Hoteliers · 22 May

Continuing with our series of content around helping hoteliers to cope and recover from Covid-19, we thought this week it would be helpful to remind

Let's talk about whistle-blowers
Let's talk about whistle-blowers

BERKONOMICS by Dave Berkus · 21 May

Assuming that a corporate whistle-blower is not tooting about you individually, such a class of people have been granted protections under the law an

Expedia Group sees revenue drop 15% in Q1 2020, vows less reliance on Google

PhocusWire · 20 May

Despite the coronavirus' impact on business, Expedia Group believes it's well-positioned to bounce back and steer away from Google.

Top Points Hotels Should Keep In Mind While Operating Post COVID-19 Episode

Hotelogix Blog · 20 May

What started as an unknown virus, today, it has flipped the lives of people upside down. Almost every single part of the world is under lockdown, fig

Lastminute Group to raise EUR95M to boost financial position

PhocusWire · 20 May

The company says the equity capital will enable it to "capture business opportunities... at significantly better conditions."

COVID-19 hotel recovery strategy (by Malinna Martin)
COVID-19 hotel recovery strategy (by Malinna Martin)

Linchi Kwok - A Hospitality Professional · 19 May

As the United States begins to slowly reopen the economy this month, businesses are preparing to ramp up their operations and implement alternative s

Part 1: B2B Customer Support: Cost Center or Profit Center?
Part 1: B2B Customer Support: Cost Center or Profit Center?

Customer Service Blog - Tips and Tricks for B2B Customer Success · 19 May

There are two types of people in the world. The first type thinks B2B customer support is a cost center, or a necessary expense for running a busines

LuggageHero crowd-sources EUR409,000 in funding, plots bag-storage expansion

PhocusWire · 19 May

The Copenhagen-based startup - one of PhocusWire's Hot 25 Startups for 2019 - reached its goal of raising EUR329,000 within the first 48 hours of ope

Trivago outlines steps to preserve cash as revenue drops 33%, income down EUR222M

PhocusWire · 18 May

Trivago says it's cutting advertising spending and preparing for "significant headcount reductions" to deal with COVID-19 impact.

The Key to Successful Succession Planning for Family Businesses

harvardbusiness.org · 15 May

The succession process is one of the biggest challenges facing family firms, as most fail to remain a family business past the second generation.

The Importance of Revenue Management in Times of Uncertainty

IDeaS Blog · 13 May

How revenue management strategies and technology will be vital to your hotel's recovery.

COVID-19 Trends - Midwest Hotels
COVID-19 Trends - Midwest Hotels

Watercooler - Screen Pilot Blog · 12 May

Recommendations and analysis updated May 12, 2020. Regional Updates: Stay-At-Home/Shelter-In-Place Orders Some Midwest states are reopening. Here's a

True Leadership in a Crisis Begins with Trust
True Leadership in a Crisis Begins with Trust

TrustYou Blog · 12 May

Many companies say that they value their employees, that their workforce is their biggest asset, and that retention of human capital is a key objecti