Hospitality Tech Matters - A Blog by Alice · 10 Mar

There are many different ways to measure progress, performance and success. At a hotel, there are essential metrics to track, and it is typically up

Sertifi Blog · 2 Mar

Have you ever had a “that could never happen to me” moment? People never think they’ll be the ones to win the lottery or be struck by lightning. Or t

Hospitality Tech Matters - A Blog by Alice · 19 Feb

For hotel managers, it’s always important to know what’s going on in your hotel on a micro and macro-level. A flash report can help you understand ju

Sertifi Blog · 17 Feb

Have you ever used a product and wondered why a specific piece of it exists or what it’s there for? It turns out a lot of everyday items you use have

Sertifi Blog · 2 Feb

Do you know what trends fraudsters are using to commit fraud? Businesses must pay attention to the actions of their customers to help reduce the like

Are Morch - Hotel Blogger & Social Media Manager · 31 Jan

Being digital compliant with American Disability Act – ADA is something that concerns all hotels in the United States today. As a consultant and hote

Sertifi Blog · 26 Jan

Spotting fraudulent activity can sometimes feel like you’re staring at a visual illusion. At first glance, you probably won’t notice what’s hidden in

Hotel Law Blog · 23 Dec

See how JMBM's Global Hospitality Group(r) can help you. Click here for the latest articles on ADA Compliance and Defense. As websites become a large

The NAVIS Blog · 17 Dec

With so many would-be travelers no longer traveling due to COVID-19, the hotel industry has been hit hard. With all markets including luxury, urban,

Sertifi Blog · 9 Dec

Consider these factors when developing a fraud prevention strategy. When it comes to gift-giving, no matter the occasion or holiday, it can be benefi

React Mobile Blog · 2 Dec

There has been a continuous roll-out of new legislative reform and brand commitments for improved employee safety across the hospitality landscape in

Hotel Law Blog · 1 Dec

Following our ADA Website Litigation Update in June, federal courts have begun to signal the end of a series of nearly 500 ADA lawsuits filed by one

Hotel Law Blog · 19 Nov

We are less than a week from Thanksgiving and a lot of new data has been released in the past few days, with important implications for the hotel ind

Ecole hôtelière de Lausanne (EHL) · 12 Nov

In this report we analyze how exchange rate fluctuations affect the hospitality industry. We consider the case of Switzerland, which is a small open

Hotel Law Blog · 10 Nov

On November 3rd, Californians voted to approve Proposition 24 which amends the California Consumer Privacy Act to include expanded consumer rights an

Words of Vikram (By Vikram Singh) · 3 Nov

On November 30th of this year, Booking/Priceline is shutting down its BookingSuite product, likely affecting hundreds of hotels worldwide. In short,

Hotel Law Blog · 23 Oct

One of the biggest mistakes owners and developers continue to make is negotiating a “nonbinding” term sheet on various hotel arrangements, such as ho

Ecole hôtelière de Lausanne (EHL) · 14 Oct

The COVID-19 crisis is putting the global economy under pressure in an unprecedented way. Companies worldwide have been forced to cut their dividend

Sertifi Blog · 6 Oct

What is a chargeback team and what do they do? Think of a chargeback team like firefighters. They hope fires never happen and aim to prevent them, bu

Sertifi Blog · 30 Sep

If you live in a cold place, one of the ways to protect yourself from the frigid temperatures is to layer up with proper clothing. While you can’t co