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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Success in the Sunshine State: Highlights from HFTP's 2018 Florida Regional Conference

    The beautiful Sarasota Westin Hotel — with its bright white facade, multitudinous windows and stunning rooftop pool area — made a very picturesque setting for the 2018 HFTP Florida Regional Conference, which took place July 25–27, 2018.

  • Annual Convention 2018: A True HFTP Experience in the Land of the Kentucky Derby

    On the bank of the Ohio River in the east south-central region of the United States looms Kentucky’s largest city, Louisville — home to the famed Kentucky Derby horse race, Kentucky Fried Chicken (KFC) and Louisville Slugger baseball bats.

  • Members Only: IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.


Automate for a More Efficient Revenue Management Operation

Hotel Tech Report·18 August 2018
The evolution in automation of revenue management has undergone a huge progress in recent years. Factors such as decentralization in distribution or price parity favor the differentiation which conveys interpreting data and being able to automate processes on business intelligence.

Hotels: Office Spaces of the Future

Hotel Tech Report·16 August 2018
In pursuit of more conductive, unconventional workspaces, business types are leaving their sterile offices in large numbers. There has been a steady increase of worker on the move in recent years, which is to say that more and more of them do not possess a steady office anymore. Parts of the hospitality sector are adapting in order to meet this new demand spike. Namely, forward-thinking hotel brands are figuring out how to accommodate a new wave of mobile workers. They are reconverting their capacities into places for both work and sleep in order to support changing work patterns and habits. And that is just the beginning.

Technology trends in the hotel industry

Hotel Tech Report·14 August 2018
The hotel industry is full of opportunities to leverage innovative new technologies. Jordan Hollander is the co-founder of Hotel Tech Report, and in this interview we talk about the unique operating structure of hotels and the challenges that presents to innovation.

Lost In Translation- How "Owner Fluency" Improves Budget Outcomes

Hotel Tech Report· 9 August 2018
While in high school, I traveled with my family to San Jose Del Cabo, Mexico. It was my first time south of the border, and though it had been over a year since I completed my last Spanish class, I was excited to have the opportunity to show off my dual language skills.

Efficient hotel distribution across right sales channels is the key to sell more room for hotels.

Hotel Tech Report· 8 August 2018
For a hotel, a well-structured inventory distribution strategy is the key to sell more rooms. Not only that, it also helps the hotel increase its online visibility. However, what should a hotel do to ensure this? Should the hotel only work with OTAs, or it should look for other options? Let’s take a look at some of the recent trends in hotel distribution and how a hotel should go about it.

Sharing your property features in a compelling and digital way

Hotel Tech Report·20 July 2018
With all the different ways to search for a hotel property, indicating you are pet-friendly, family-friendly, or dietary-friendly is only the first step. There are compelling digital ways to highlight these features in your property to stand out and be noticed.

4 hacks to get more hotel reservations from your booking engine

Hotel Tech Report·18 July 2018
Have you ever wondered why OTAs give you more bookings? Why the average online hotel booking engine conversion rate stands at below 2% (Source) despite hoteliers spending on marketing and SEO activities?

Hotel Wastewater Treatment System: Principal Considerations

Hotel Tech Report·17 July 2018
The hotel industry is booming across the globe, as hotel accommodation ranging in various types, shapes and sizes to fit every traveller’s preference and need is becoming readily available in dense urban areas as well as secluded countryside destinations. No matter the location, no matter the travel style, the 21st-century traveller can find the hotel that fits their needs, and hotel managers have to work hard to build an offer the competition won’t be able to match.

Navigating Today's Hospitality Tech Jungle and Finding the Right Tools

Hotel Tech Report·13 July 2018
In every area of our lives technology is developing at an unprecedented rate. New apps seem to be popping up every week. In the hospitality industry, it’s no different. Start-ups and established players alike are finding ways to make life easier for hoteliers by providing them with revenue-generating and productivity-boosting tech solutions.

4 Must-Attend HITEC 2018 Talks

Hotel Tech Report·12 July 2018
If you haven’t been to HITEC yet, you are missing out on the biggest hospitality industry technology exposition and conference of the year. 2018’s HITEC kicks off on June 18th in Houston, where C-level hospitality executives and the top technology industry experts will gather for four days of in-depth demonstrations and networking.

Leveraging your property view through digital engagement

Hotel Tech Report·11 July 2018
Properties by and large offer some amazing views and vantage points. And while being on the property clearly allows guests to take in that view, are you using digital engagement as additional leverage? Here are some tips to use digital for highlighting your property view.

No-shows and last minute cancellations are a Hoteliers worst nightmare. Hotelogix tells you 5 secret...

Hotel Tech Report·20 June 2018
Imagine this! It’s about midnight and your front desk staff is about to perform night audit and then call it a day. But a certain guest who has made a reservation has not yet turned up. You’ve waited all day but there’s been no correspondence from the guest. You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels.

How to Simplify a Hotel Construction Process

Hotel Tech Report·18 June 2018
The hotel industry is on a perpetual rise, as the modern way of life and the increasingly favourable economic trends are opening the doors to worldwide travel – business and pleasure alike. This favourable climate creates an opportune environment for aspiring entrepreneurs looking to get into the hospitality game and create long-term success that will swiftly follow the rise of their hotel brand.

Moving your corporate event beyond a meeting room

Hotel Tech Report·15 June 2018
Hotels have a unique selling position for hosting events and meetings, with both convenience and atmosphere. When touring new hotel properties, while I am happy to view the typical meeting room, the fun begins when I get to see spaces that would take a corporate event to the next level. Properties should take these ideas into consideration when promoting their corporate event capabilities.

5 uncommon yet simple tips to get more hotel guest reviews

Hotel Tech Report·15 June 2018
We live in the age of the customer, and the sooner we embrace this fact the higher our chances of succeeding. In this age, customer feedback is one of the most important (if not THE most!) factors that can fuel your business. While this is true to all industries, it is more relevant to the hospitality industry. And no, we don’t expect you to take our word for it. Several studies conducted across the world vouch for the fact that hotel guest reviews are paramount to your business. Here’s why you should improve your hotel review.

Hottest Cities in Europe for Hotel Investments

Hotel Tech Report·13 June 2018
When planning a hotel investment, its location is your first and foremost consideration. It is not just about geography or popularity; it is a mega-cocktail of countless factors that inform your decision, from nearby attractions to economic trends. In today’s ever-accelerating world, opportunities come and go in a blink of an eye and last year’s promised land is today’s land of broken dreams. Circumstances are changing at a rapid pace in many of the world’s metropoles, with new trends emerging and new opportunities arising. Without further ado, let’s take a closer look at some of Europe’s hottest cities for hotel investment.

Hotel Painting Project: The Essentials

Hotel Tech Report·12 June 2018
In the bustling hospitality business, there can be no sitting back, as every day off can get you behind the competition who may use your moments of carelessness to steal your guests. Managing a hotel is a 24/7 job, but still, there are challenges that need addressing on short notice, so the hotel can prosper and keep on signing guests up. One of those ‘immediate’ situations is the annual repainting which restores the aesthetic appeal of the interior. However, such a project requires that you close off every room at some point during the decoration and plan to minimize the length and frame of work to avoid revenue losses. Here are the essential considerations you need to follow in order to organize a painless hotel painting project.

5 Signs that You Should Be Switching to a Cloud PMS

Hotel Tech Report· 5 June 2018
Regardless of the era, hotels have always had a way to manage their operations- be it registers, excel sheets, legacy systems or the more modern cloud based Property Management Systems. For each ‘already existing’ system to be replaced with a newer, more relevant upgrade, necessity has played a huge role. And this still holds true. Agreed, PMS has pretty much been accepted and adapted globally as the most efficient way of managing hotels, but this is just one battle won! If your aim is to succeed in the long run and win the war, you need to ask yourself if the PMS hotel software you are using right now is the one for you.


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