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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Success in the Sunshine State: Highlights from HFTP's 2018 Florida Regional Conference

    The beautiful Sarasota Westin Hotel — with its bright white facade, multitudinous windows and stunning rooftop pool area — made a very picturesque setting for the 2018 HFTP Florida Regional Conference, which took place July 25–27, 2018.

  • Annual Convention 2018: A True HFTP Experience in the Land of the Kentucky Derby

    On the bank of the Ohio River in the east south-central region of the United States looms Kentucky’s largest city, Louisville — home to the famed Kentucky Derby horse race, Kentucky Fried Chicken (KFC) and Louisville Slugger baseball bats.

  • Members Only: IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

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New Melia Hotels to replace room keys with bracelets

Hotelier Middle East (BOH)·14 August 2018
Meliá Hotels International, in partnership with Oracle, is introducing bracelets to replace wallets and room keys. The bracelet uses Bluetooth and short-range connection capabilities to allow guests to unlock the door to their room just by placing the bracelet next to the lock, as well as enabling them to pay for meals in the restaurants or other hotel services such as treatments in the spa.
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Best Western launches Arabic website to enhance customer reach

Hotelier Middle East (BOH)·12 August 2018
Best Western Hotels & Resorts has launched an Arabic website in an effort to expand its global reach.
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Transcorp Hilton Abuja pushes for elevated digital guest experience

Hotelier Middle East (BOH)·11 August 2018
Transcorp Hilton Abuja has incorporated the ICEapp powered by Intelity, a digital guest solution, which allows guests control their hotel stay experience prior to arriving from their personal iOS or Android mobile devices.
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BOH Interview: Radisson Blu Hotel, Dubai Waterfront's Yousef Al Amiri

Hotelier Middle East (BOH)· 9 August 2018
Immediately after I finished school, I joined the army and continued to serve with them for more than 13 years. In 2000, I decided to take up a new challenge with the Dubai Police, which is where I remained for a further 10 years. I wanted to follow a similar path but also mix it up a bit, so in 2010, I began my hotel career as a security manager at the Novotel and Ibis at the Dubai World Trade Centre.
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Al Raha Beach Hotel, Abu Dhabi's new recruit Sinju Varghese

Hotelier Middle East (BOH)· 5 August 2018
What inspired you to get into the hospitality industry? I used to always travel a lot, and I found it interesting to try the local cuisine and ingredients, and understand the culture of the places I have visited. The hospitality industry was the best choice to explore my passion and do what I love.
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Seven Tides plans to implement hydroponic gardening at its hotels

Hotelier Middle East (BOH)· 1 August 2018
Seven Tides CEO Abdulla Bin Sulayem told Hotelier Middle East in an interview that the company is planning to implement hydroponic farming at each of its hotels to source produce supply in-house.
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Emaar partners with Winnow with the aim to cut food waste in half

Hotelier Middle East (BOH)·29 July 2018
Emaar Hospitality Group has partnered with tech firm Winnow to implement an initiative to cut down food waste by half this year across its hotels.
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Oman's Shangri-La hotels implement property-wide ban on plastic straws

Hotelier Middle East (BOH)·29 July 2018
Shangri-La Barr Al Jissah Resort & Spa and Shangri-La Al Husn Resort & Spa in Muscat, Oman have implemented a property-wide ban on plastic straws in an effort to protect the environment.
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Hotelier Awards winner promoted to lead SWAT team at Media One

Hotelier Middle East (BOH)·25 July 2018
Media One has promoted Lynne McGarvey as head of SWAT (Specialists in Welfare & Training), where she will lead the SWAT team and oversee all areas of learning & development, talent management, recruitment and enthusiast welfare.
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Dubai Tourism hosts sustainability workshop for 51 hotels

Hotelier Middle East (BOH)·25 July 2018
Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) hosted an immersive sustainability-focused workshop. The Sustainability Board Game was covered and hospitality stakeholders were encouraged to enroll their properties in the 'carbon calculator'. Both the game and the calculator have been created specifically for the hotel industry and serve as awareness tools used by the Dubai Sustainable Tourism (DST) initiative, launched by Dubai Tourism to support and encourage hotels to actively drive sustainable tourism practices, efficiently manage their resources and reduce the collective carbon footprint of Dubai’s tourism industry.
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UAE's Rotana opens three new global sales offices in Europe

Hotelier Middle East (BOH)·24 July 2018
UAE-headquartered Rotana has opened three new global sales offices in Paris, Milan and Amsterdam. These will complement the company’s existing offices in Saudi Arabia, Iran, Kuwait, Germany, India, Russia, the UAE and the United Kingdom, to help support Rotana’s expansion plans and drive business from these key markets.
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Ascott makes senior appointments in the Middle East

Hotelier Middle East (BOH)·19 July 2018
The Ascott Limited (Ascott) has made a series of appointments within its Kingdom of Saudi Arabia (KSA) cluster to strengthen its senior management team and operations across the region.
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Louvre Hotels Group - MENA makes cluster hires in Abu Dhabi

Hotelier Middle East (BOH)·18 July 2018
Louvre Hotels Group – MENA has appointed a cluster general manager and cluster director of sales & marketing for its Abu Dhabi properties.
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Media One in Dubai launches 'Green Leaf' initiative

Hotelier Middle East (BOH)·18 July 2018
Media One has launched the 'Green Leaf' initiative, which will offer guests the option to choose whether or not they would like their rooms to be serviced each day.
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Radisson Blu, Cairo Heliopolis lands new general manager

Hotelier Middle East (BOH)·18 July 2018
Ali's career spans more than 30 years in the hospitality industry, and prior joining this property, he served as general manager for Movenpick Hotels & Resorts at several destinations in Egypt.
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Interview with Park Hyatt Zanzibar's hotel manager Nicolas Cedro

Hotelier Middle East (BOH)·16 July 2018
Park Hyatt Zanzibar hotel manager Nicolas Cedro talks about the challenges and joys of being a hotelier on East Africa's spice
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Dubai Tourism launches revenue management programme for hoteliers

Hotelier Middle East (BOH)·10 July 2018
Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) has developed a new interactive training programme to help ensure Dubai’s hospitality sector continues to maintain global price competitiveness, while improving the emirate’s overall occupancy levels, RevPAR and ADR.
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Hoteliers voice concerns on VAT on Salary Survey 2018

Hotelier Middle East (BOH)· 8 July 2018
Respondents on the 10th annual Hotelier Middle East 2018 Salary Survey revealed concerns on the balance between rising living costs in the GCC and the newly-implemented value added tax (VAT) in the UAE and Saudi Arabia.
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AccorHotels reveals ambitious plan to employ 50,000 by 2021

Hotelier Middle East (BOH)· 4 July 2018
AccorHotels has noticeably been on an expansion spree lately. Just in the first half of 2018, the French company has acquired Australia-based Mantra Group, Chilean hotel group Atton Hotels, and ResDiary, a platform for restaurant reservation and table management.
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Web Attack report shows hospitality industry under siege from botnets

Hotelier Middle East (BOH)· 3 July 2018
Cybersecurity defenders face increasing threats from organisations in the form of bot-based credential abuse targeting the hospitality industry and advanced distributed denial of service (DDoS) attacks, according to the Summer 2018 State of the Internet / Security: Web Attack report released by Akamai Technologies.
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Hilton Salalah Resort attains first Green Globe certification

Hotelier Middle East (BOH)· 1 July 2018
Hilton Salalah Resort has received its Green Globe certification. Green Globe is a sustainability standard within the travel and tourism industry and certifies hotels, resorts, cruises and casinos are managed with an interest to protect environment and supports the local community and culture.
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Local Measure launches a real-time hotel customer feedback tool

Hotelier Middle East (BOH)·26 June 2018
Local Measure, a location-based customer experience platform, has launched Pulse, a new real-time feedback tool for the hospitality, tourism and retail industries.
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Assa Abloy partners with OpenKey for digital key solution

Hotelier Middle East (BOH)·25 June 2018
Assa Abloy Hospitality has integrated its mobile access keyless entry solution with OpenKey, a developer of hotel entry mobile applications.
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Instaroom launches web-based concierge platform for hoteliers

Hotelier Middle East (BOH)·24 June 2018
Instaroom, a messaging platform for managing complex customer journeys, transactions, and bookings, has launched a new web-based concierge platform for hoteliers.
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Deutsche Hospitality funds water treatment plant in Egypt

Hotelier Middle East (BOH)·21 June 2018
Deutsche Hospitality has joined forces with atmosfair, a not-for-profit climate protection organisation, to fund a second self-sufficient solar-powered water treatment plant in Asmant, located south-west of Cairo.
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Purchasing power: Millennium Airport Hotel Dubai's Shreekkar Venkatesan

Hotelier Middle East (BOH)·20 June 2018
We are always looking for products which complement and augment to our standards. We are committed to working with suppliers that best meet the needs of our hotel, our brand and our guests.

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