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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

    As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

Millennium Airport Hotel Dubai walks for diabetes

Hotelier Middle East (BOH)·16 December 2018
The Millennium Airport Hotel Dubai recently participated in the 10th edition of Beat Diabetes Walk at Zabeel Park in Dubai.

Dubai Tourism and DEWA list green practices for hotels in a push for sustainable tourism

Hotelier Middle East (BOH)· 9 October 2018
In an effort to push for a sustainable future, Dubai Tourism, through its Dubai Sustainable Tourism (DST) initiative, has partnered with Dubai Electricity and Water Authority (DEWA) and other industry experts to list a set of recommendations for hotels, regardless of size.

AI and automation to increase hotel revenues by 10%

Hotelier Middle East (BOH)·30 September 2018
Cutting edge technology and innovation will be the official show theme for Arabian Travel Market (ATM) 2019, taking place at Dubai World Trade Centre from April 28 to May 1, 2019.

FOH Interview: Al Bandar Rotana's Deema Sartawi

Hotelier Middle East (BOH)·20 September 2018
I am a hospitality professional with over 16 years of experience in the industry – 10 of which I have spent in marketing and communications at Rotana properties, where I have supported the marketing function in a number of leadership roles at Rotana Hotel Management’s corporate office in Abu Dhabi and various properties in Dubai, UAE.

BOH Interview: Copthorne Hotel Dubai's Sri Widodo

Hotelier Middle East (BOH)·20 September 2018
I have an extensive background in housekeeping, with 22 years of work experience at various international hotel chains such as the Shangri-La, Nikko Hotel and Rotana. I have spent 14 years of my career in the Middle East and the rest in Indonesia.

DTCM partners with HITEC Dubai 2018, Middle East's largest tech conference

Hotelier Middle East (BOH)·20 September 2018
Dubai's Department of Tourism and Commerce Marketing (DTCM) will be the destination partner for HITEC Dubai 2018 - the world’s largest hospitality Technology Exhibition and Conference brand.

New Melia Hotels to replace room keys with bracelets

Hotelier Middle East (BOH)·14 August 2018
Meliá Hotels International, in partnership with Oracle, is introducing bracelets to replace wallets and room keys. The bracelet uses Bluetooth and short-range connection capabilities to allow guests to unlock the door to their room just by placing the bracelet next to the lock, as well as enabling them to pay for meals in the restaurants or other hotel services such as treatments in the spa.

Best Western launches Arabic website to enhance customer reach

Hotelier Middle East (BOH)·12 August 2018
Best Western Hotels & Resorts has launched an Arabic website in an effort to expand its global reach.

Transcorp Hilton Abuja pushes for elevated digital guest experience

Hotelier Middle East (BOH)·11 August 2018
Transcorp Hilton Abuja has incorporated the ICEapp powered by Intelity, a digital guest solution, which allows guests control their hotel stay experience prior to arriving from their personal iOS or Android mobile devices.

BOH Interview: Radisson Blu Hotel, Dubai Waterfront's Yousef Al Amiri

Hotelier Middle East (BOH)· 9 August 2018
Immediately after I finished school, I joined the army and continued to serve with them for more than 13 years. In 2000, I decided to take up a new challenge with the Dubai Police, which is where I remained for a further 10 years. I wanted to follow a similar path but also mix it up a bit, so in 2010, I began my hotel career as a security manager at the Novotel and Ibis at the Dubai World Trade Centre.

Al Raha Beach Hotel, Abu Dhabi's new recruit Sinju Varghese

Hotelier Middle East (BOH)· 5 August 2018
What inspired you to get into the hospitality industry? I used to always travel a lot, and I found it interesting to try the local cuisine and ingredients, and understand the culture of the places I have visited. The hospitality industry was the best choice to explore my passion and do what I love.

Seven Tides plans to implement hydroponic gardening at its hotels

Hotelier Middle East (BOH)· 1 August 2018
Seven Tides CEO Abdulla Bin Sulayem told Hotelier Middle East in an interview that the company is planning to implement hydroponic farming at each of its hotels to source produce supply in-house.

Emaar partners with Winnow with the aim to cut food waste in half

Hotelier Middle East (BOH)·29 July 2018
Emaar Hospitality Group has partnered with tech firm Winnow to implement an initiative to cut down food waste by half this year across its hotels.

Oman's Shangri-La hotels implement property-wide ban on plastic straws

Hotelier Middle East (BOH)·29 July 2018
Shangri-La Barr Al Jissah Resort & Spa and Shangri-La Al Husn Resort & Spa in Muscat, Oman have implemented a property-wide ban on plastic straws in an effort to protect the environment.

Hotelier Awards winner promoted to lead SWAT team at Media One

Hotelier Middle East (BOH)·25 July 2018
Media One has promoted Lynne McGarvey as head of SWAT (Specialists in Welfare & Training), where she will lead the SWAT team and oversee all areas of learning & development, talent management, recruitment and enthusiast welfare.

Dubai Tourism hosts sustainability workshop for 51 hotels

Hotelier Middle East (BOH)·25 July 2018
Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) hosted an immersive sustainability-focused workshop. The Sustainability Board Game was covered and hospitality stakeholders were encouraged to enroll their properties in the 'carbon calculator'. Both the game and the calculator have been created specifically for the hotel industry and serve as awareness tools used by the Dubai Sustainable Tourism (DST) initiative, launched by Dubai Tourism to support and encourage hotels to actively drive sustainable tourism practices, efficiently manage their resources and reduce the collective carbon footprint of Dubai’s tourism industry.

UAE's Rotana opens three new global sales offices in Europe

Hotelier Middle East (BOH)·24 July 2018
UAE-headquartered Rotana has opened three new global sales offices in Paris, Milan and Amsterdam. These will complement the company’s existing offices in Saudi Arabia, Iran, Kuwait, Germany, India, Russia, the UAE and the United Kingdom, to help support Rotana’s expansion plans and drive business from these key markets.

Ascott makes senior appointments in the Middle East

Hotelier Middle East (BOH)·19 July 2018
The Ascott Limited (Ascott) has made a series of appointments within its Kingdom of Saudi Arabia (KSA) cluster to strengthen its senior management team and operations across the region.

Louvre Hotels Group - MENA makes cluster hires in Abu Dhabi

Hotelier Middle East (BOH)·18 July 2018
Louvre Hotels Group – MENA has appointed a cluster general manager and cluster director of sales & marketing for its Abu Dhabi properties.

Media One in Dubai launches 'Green Leaf' initiative

Hotelier Middle East (BOH)·18 July 2018
Media One has launched the 'Green Leaf' initiative, which will offer guests the option to choose whether or not they would like their rooms to be serviced each day.

Radisson Blu, Cairo Heliopolis lands new general manager

Hotelier Middle East (BOH)·18 July 2018
Ali's career spans more than 30 years in the hospitality industry, and prior joining this property, he served as general manager for Movenpick Hotels & Resorts at several destinations in Egypt.

Interview with Park Hyatt Zanzibar's hotel manager Nicolas Cedro

Hotelier Middle East (BOH)·16 July 2018
Park Hyatt Zanzibar hotel manager Nicolas Cedro talks about the challenges and joys of being a hotelier on East Africa's spice

Dubai Tourism launches revenue management programme for hoteliers

Hotelier Middle East (BOH)·10 July 2018
Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) has developed a new interactive training programme to help ensure Dubai’s hospitality sector continues to maintain global price competitiveness, while improving the emirate’s overall occupancy levels, RevPAR and ADR.

Hoteliers voice concerns on VAT on Salary Survey 2018

Hotelier Middle East (BOH)· 8 July 2018
Respondents on the 10th annual Hotelier Middle East 2018 Salary Survey revealed concerns on the balance between rising living costs in the GCC and the newly-implemented value added tax (VAT) in the UAE and Saudi Arabia.

AccorHotels reveals ambitious plan to employ 50,000 by 2021

Hotelier Middle East (BOH)· 4 July 2018
AccorHotels has noticeably been on an expansion spree lately. Just in the first half of 2018, the French company has acquired Australia-based Mantra Group, Chilean hotel group Atton Hotels, and ResDiary, a platform for restaurant reservation and table management.

Web Attack report shows hospitality industry under siege from botnets

Hotelier Middle East (BOH)· 3 July 2018
Cybersecurity defenders face increasing threats from organisations in the form of bot-based credential abuse targeting the hospitality industry and advanced distributed denial of service (DDoS) attacks, according to the Summer 2018 State of the Internet / Security: Web Attack report released by Akamai Technologies.


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