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  • Members Only: IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

  • HITEC Special: Revenue Strategy: Not Just a Fancy New Name for Revenue Management

    By Cindy Estis Green. A strategic view of revenue calls for proactive business mix planning and decision-making around deployed resources, well beyond reacting to what comes over the transom. Excerpt from the 2018 HITEC Bytes Special Report.

  • HITEC Special: Forecasting Accuracy: The Living Forecast

    By Jill Wilder. Forward-looking, continuously updated statistical trend analysis is emerging as a strategic tool that performs the practical magic of creating an accurate forecast you can take to the bank.

  • Members Only: IT Spending in the Lodging Industry

    HFTP Research Report: The new USALI Schedule 6 — Information and Telecommunications Systems and the effects thus far on the industry. An analysis of IT spending data in the industry and compliance practices by lodging executives.

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Rapping on foodservice packaging

National Restaurant Association (NRA)·17 July 2018
As consumers and legislators focus on packaging at restaurants, it’s more important than ever that restaurateurs consider their options carefully, says Lynn Dyer, president of the Foodservice Packaging Institute. They must choose what makes sense for their businesses and customers.
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Performance report shows moderate growth, expectations

National Restaurant Association (NRA)·13 July 2018
The National Restaurant Association’s Restaurant Performance Index in June signaled moderating expectations for business conditions among operators in an economic environment of job growth and increased capital spending, reports Hudson Riehle, our senior vice president of research.
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Bayless serves a commitment to community

National Restaurant Association (NRA)·13 July 2018
Rick Bayless spent his childhood helping his family run their barbecue restaurant in Oklahoma, so it may seem surprising that he ended up finding fame and fortune as the chef-owner of Frontera Restaurants Inc., which specializes in authentic Mexican cuisine. But Bayless has been in love with Mexico and its cuisine since making a series of trips to the country, first as a youth and later while studying Spanish and Latin American culture in college.
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Sidewalk sanctuaries draw pet lovers to restaurants

National Restaurant Association (NRA)·12 July 2018
If you ask Rebecca Eyre, being in the doghouse is a great thing, and Fido agrees. Eyre, spokeswoman for DogSpot, which offers restaurants and retail operations commercial doghouses for customers’ short-term use, says the company has tapped a real need among today’s consumers: a safe haven for canines when their owners go where they aren’t allowed.
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What do you do if a recall happens? Here are 5 tips

National Restaurant Association (NRA)·29 June 2018
Many are in testing stages, trying to find the right size in the right market as they compete in a crowded sector.
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Celebrating LGBTQ leadership in restaurants

National Restaurant Association (NRA)·29 June 2018
June is Pride Month, and an important time to recognize the impact the LGBTQ community is making on the restaurant and foodservice industry. Both restaurant employees and customers will be celebrating pre-Pride parade brunches, a quick bite before a festival or dinner and a cold drink after a concert. Restaurants across the country play a key part of the experience—and our industry welcomes everyone to the table.
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Cowboys' Wasai creates his own legendary career

National Restaurant Association (NRA)·27 June 2018
For George Wasai, working for the Dallas Cowboys was something he never saw coming, but today cannot imagine any other kind of career.
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Association execs tackle harassment, advocacy issues

National Restaurant Association (NRA)·27 June 2018
Executives representing the National Restaurant Association and several of its state partners addressed front-burner issues, including how to end sexual harassment in the workplace, at the Restaurant Directions conference in Nashville, Tenn.
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CEO applauds expansion of Association Health Plans

National Restaurant Association (NRA)·25 June 2018
The Department of Labor’s recent decision to allow the expansion of Association Health Plans (AHPs) will enable smaller and mid-sized businesses to offer employees health care benefits on par with larger companies.
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At Anna Maria Oyster Bar, reading is fundamental

National Restaurant Association (NRA)·21 June 2018
John and Amanda Horne are making sure that all children in their community get a chance to Dive Into Reading. The husband-and-wife owner-operators of Sarasota, Fla.-based Anna Maria Oyster Bar are determined to end illiteracy so that the next generation is able to score academic and career milestones when they are grown.
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Aware of the Food Code? Here's how it helps you.

National Restaurant Association (NRA)·13 June 2018
Every four years, the FDA revises its Food Code. It is now finalizing updates to the latest version. We asked Vito Palazzolo, our food safety expert, to explain how it affects our businesses. On June 19, he will lead our webinar explaining those changes.
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Adapt innovation to move ahead, exec says

National Restaurant Association (NRA)·12 June 2018
The restaurant industry is at a crossroads. It must adapt to and adopt new technologies and innovation or watch the business model founder, much like traditional media outlets did following the economic downturn in the mid-to-late 2000s.
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Use these free resources to end sexual harassment

National Restaurant Association (NRA)· 8 June 2018
To help reduce sexual harassment in the workplace and keep employees safe, the National Restaurant Association is offering a series of webinars and other materials that could prevent more occurrences from happening.
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4 small startups that are creating big buzz

National Restaurant Association (NRA)· 5 June 2018
At our recent Restaurant Show in Chicago, the National Restaurant Association showcased new startup companies that are taking the industry by storm. One of the newer additions to the Show, “Startup Alley,” is a way for us to help restaurants and foodservice businesses stay ahead of trends, deploy new technology and improve performance and sales.
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New program aims to prevent sexual harassment

National Restaurant Association (NRA)·31 May 2018
In an effort to combat sexual harassment in the workplace and prevent future incidents in the restaurant and hospitality industry, the National Restaurant Association is introducing ServSafe Workplace, a program designed to help create a positive, professional environment that protects staff and guests.
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Where's the beef? Plant-based protein trends flourish at restaurant show

National Restaurant Association (NRA)·30 May 2018
Plant-based protein is no longer just for vegetarians. Exhibitors at the National Restaurant Association Show promoted the health and sustainability benefits of bratwurst, breakfast sausage, sliders and even egg-substitutes made from plant proteins. “We’re really happy to see all the plant-based companies here because it advances the industry,” says Stephen Moore of Before the Butcher.
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Craft and cold brew fuel restaurant show coffee trends

National Restaurant Association (NRA)·29 May 2018
Coffee innovations echoed beer trends at the National Restaurant Assocation Show, May 19 through 22 at McCormick Place in Chicago. Craft, cold-brew and nitrogen-infused coffee were on tap – literally and figuratively – throughout the three exhibit halls. We talked to a few exhibitors about quality, convenience and other factors fueling the craft coffee movement.
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Condoleezza Rice: Invest in human potential

National Restaurant Association (NRA)·25 May 2018
Former Secretary of State Condoleezza Rice told attendees at this year’s National Restaurant Association Show that America’s success depends on its commitment to invest in human potential.
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Condoleezza Rice: Human potential can make America great again

National Restaurant Association (NRA)·25 May 2018
Former Secretary of State Condoleezza Rice told attendees at this year’s National Restaurant Association Show that America’s success depends on its commitment to invest in human potential.
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Association CEO Sweeney talks about industry's future

National Restaurant Association (NRA)·24 May 2018
With our 99th Restaurant Show over and work about to begin on the 100th anniversary celebration, CEO Dawn Sweeney shared her thoughts on the Association's future.
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In case you missed it: Highlights from our 2018 Show

National Restaurant Association (NRA)·22 May 2018
Our 2018 Restaurant Show featured something for everyone. From food trends to chef demonstrations to discussions about the future of technology, this year’s attendees were privy to ideas, education, the newest products hitting our industry. They even got to hear about politics and foreign policy from a former U.S. Secretary of State.
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Food and beverage trends at restaurant show

National Restaurant Association (NRA)·22 May 2018
Food and beverage trends at restaurant show.
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Food, glorious food: 5 nutrition trends at restaurant show

National Restaurant Association (NRA)·22 May 2018
Are you wondering what nutrition trends were top of mind at this year’s National Restaurant Association Show? If you’re thinking veggies and reduced-sugar caffeinated beverages, you’re on the right track.
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Industry vet Fassler honored with Legends Award

National Restaurant Association (NRA)·20 May 2018
The foodservice industry honored the life and work of Joseph K. Fassler, former president and CEO of Restaura Inc., when the National Restaurant Association posthumously presented him with its Second annual Industry Legends Award at the International Foodservice Manufacturers Association’s Silver & Gold Plate gala on May 20.
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#Fired up: New and cool innovations at the restaurant show

National Restaurant Association (NRA)·19 May 2018
Discover some of the new and cool innovations on display at the National Restaurant Association Show. Look for ideas to up your game with new products and services in nutrition, technology, sustainability and more.
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Learn how to build a loyal millennial customer base

National Restaurant Association (NRA)·16 May 2018
How do you build loyalty among your millennial customers? It can be challenging, but we’ll have some answers for you at our first Restaurant Revenue Growth Conference, May 20-21, in Chicago.

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