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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

    As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

Travel Advisor Innovation Report: Egypt Bookings on Upswing - Travel Services·18 December 2018
After years of dormancy, tourism to Egypt is coming back strong. Tour operators are expanding their products and departure dates, while travel advisors are seeing renewed interest among clients to visit what is for many is a bucket-list destination.

Luxury Agency Groups Tackle the Recruitment Conundrum - Travel Services·18 December 2018
Today's luxury agent has to be part travel advisor, part business person and part life coach. Finding candidates with this trifecta of skills is no easy task. That's why a pair of top luxury agency consortia are tackling the recruitment conundrum through education.

Agents and Tour Operators See a Surge of Interest in Egypt - Travel Services·18 December 2018
With little unrest in recent years, tourism demand for Egypt is making a big comeback. Tour operators are beefing up offerings and agents are seeing renewed interest among clients.

Hyatt's New Wellness Exec Talks Strategy - Travel Services·18 December 2018
As luxury hotel companies work to become spaces for healthy living, we'll likely start seeing more people with "wellness" or "well-being" in their titles take up senior positions.

Interactive Technology Becomes Focus of Asia-Pacific Event Planners - Travel Services·18 December 2018
In Asia-Pacific, planners are more concerned about facilitating new technological advances than bringing local experiences to attendees.

Frequent Flyers Brush Off Tougher Criteria for Airline Elite Status - Travel Services·18 December 2018
Despite the cost of entry getting markedly higher next year, many business travelers don't seem too worried about new qualification standards that American and United have set for next year.

Truth, Fiction and the Pain Travel Companies Still Suffer From UK's Brexit Chaos - Travel Services·17 December 2018
Two and a half years after the Brexit vote, the UK is still sorting out its departure from the European Union. As the clock ticks down and the situation gets more serious, we should expect more horror stories in the coming months.

Corporate Travel Specialists See Pay Hikes - Travel Services·14 December 2018
Travel buyers are seeing juicy increases to their annual bonuses, particularly those who are relatively early on in their careers.

How TUI Weathered Europe's Summer Heat Wave - Travel Services·13 December 2018
TUI seems to have mitigated the potential damage from a challenging operating environment. It will be interesting to see how it sustains its growth over the coming years.

Bonuses for Corporate Travel Specialists Increased in 2018 - Travel Services·13 December 2018
Salaries for travel buyers were relatively flat this year, although less experienced buyers saw a nice uptick in their annual bonuses.

How Small Cities Are Going Big on Events - Travel Services·13 December 2018
In an age when business travelers are tired of visiting the same old place every year, secondary destinations are making a play to turn intimacy and character into a major draw for event organizers.

Smaller Cities Win Bigger Events By Trying Harder - Travel Services·12 December 2018
A combination of small city hospitality, modern facilities, a collaborative approach, and an effort to show off individuality are winning over event organizers that tend to select big cities for their conferences.

Jumeirah's Big Plans for 2019 - Travel Services·12 December 2018
Jumeirah Group is certainly ratcheting up its plans. Broadening its brand portfolio will certainly help with name recognition.

Travel Advisor Innovation Report: Bleisure Trend a Mixed Blessing for Agents - Travel Services·11 December 2018
As more business travelers view their trips as working vacations, travel advisors must draw on both corporate and leisure travel-planning skills. It's no simple challenge, but it's necessary given the strength of the bleisure travel trend.

Travel Advisors Warn U.S. Clients to Get Ready for Real ID Deadline - Travel Services·11 December 2018
It may seem early to be worrying about the October 2020 deadline for so-called Real IDs for U.S. domestic travel, including U.S. territories, but planning ahead could reduce headaches at the airport or motor vehicle agencies.

Agencies Find Opportunity When Vacations Are Tacked Onto Business Travel - Travel Services·11 December 2018
Conventional wisdom says a good travel agent can arrange leisure travel or corporate travel, but not both. Even if it were true, there's nothing to prevent the agency from selling both leisure and business travel -- except believing conventional wisdom.

The Next Big Destinations for Luxury Brands - Travel Services·11 December 2018
Where will luxury travelers be jetting off to in 2019? For clues, look at where the world's high-end brands are opening their newest properties.

European Biz Travelers Choose Online Travel Agencies - Travel Services· 7 December 2018
Until business travelers are better educated on why they should use their company's preferred booking tool, they're going to continue using online travel agencies and booking direct.

Club Med Owner Fosun Expects Tourism IPO to Hit Lower End of Pricing - Travel Services· 6 December 2018
With stocks falling across the world, it might not be the best time to launch an IPO.

Thomas Cook Looks to Reassure Investors - Travel Services· 5 December 2018
Thomas Cook seems to have stemmed the bleeding, now it just needs to come up with a convincing turnaround strategy.

Green Tourism Sees Greater Opportunity at the High End - Travel Services· 5 December 2018
Tourism providers can make big claims about their sustainability credentials, but is anyone really listening?

Air France-KLM Could Gain Ground in Labor Talks After Union Leadership Change - Travel Services· 4 December 2018
Relatively new CEO Ben Smith will be hoping that the change in leadership leads to a thawing in relations between the airline group and some of its employees.

Travel Advisor Innovation Report: South African Agents Build Trips for the Untraveled - Travel Services· 4 December 2018
Whether it's an appeal to young black South Africans or seniors who fear paying a single supplement, travel advisors who know the particular needs of their own peer groups can have a built-in advantage.

Young Black South African Agents Inspire Their Peers to Travel - Travel Services· 4 December 2018
Personal experience counts when it comes to encouraging young black South Africans to pack their suitcases and discover their own country, say the co-founders of Johannesburg-based Traveling Cheapskates. The co-founders build trips that they'd like to take, too, and feel like they intimately understand their customers.

Destinations Push Green Credentials to Entice Luxury Travelers - Travel Services· 4 December 2018
While many destinations are upping their sustainability game, a few are actually actively promoting it as a way to attract higher-end visitors. Monaco and Slovenia are trying to prove that selling green will positively color tourism perceptions...and revenues.

Travel Specialist Develops a Buddy System for Seniors on Vacation - Travel Services· 4 December 2018
Senior travel is a lucrative and growing segment, but many seniors stay home because they don't want to go solo. A travel advisor's new matching site for seniors may be a modest solution.


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