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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

    As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

Is Online Gaming Undermining Casinos?

Duetto Research Blog·7h
As online gaming continues its upward trajectory, generating millions of dollars in revenue, experts are again questioning whether the convenience and accessibility has helped or hurt Atlantic City casinos.

Why Would a Casino Need a Revenue Management System?

Duetto Research Blog·19 November 2018
A year after Lebron James departed Cleveland for the bright lights of Los Angeles, some thought his former team, the Cavaliers, still had the pieces to make a run at the playoffs.

Europe's Hotels Report Solid September

Duetto Research Blog·13 November 2018
Key performance indicators for hotels in Europe showed continued gains year on year in September, with a 3.7% increase in gross operating profit per available room to €96.80, second only to the peak recorded at hotels across the region in June at €105.07.

6 Things You Might Not Know About Google Travel

Duetto Research Blog· 8 November 2018
Google is simply everywhere these days. Its search engine is the de facto choice for finding just about anything online. And if you use the company's email service, Gmail, there's a good chance that you've been roped into using other Google services, too. Perhaps you keep your calendar there. You might even get your driving directions from Google Maps. And if you own a smartphone, you might even be using the company's mobile operating system, Android.

Will Google Perfect Personalization Before You?

Duetto Research Blog· 5 November 2018
In the world of travel, two superpowers currently prevail above all: personalization and intuition. The better a hotel, app, or travel company can respond to users’ needs and desires — and ideally, predict them before they bubble up to the surface — the more likely they are to gain a loyal following, according to this Jakarta Post report.

Blockchain: The Possibilities For Innovation Are Endless

Duetto Research Blog· 1 November 2018
Khalid Ladha, strategic alliances director at BlockX Labs, a Toronto-based product-development lab, takes us through the blockchain basics. He explains what this technology actually is as well as looking at opportunities for the hotel industry, in terms of distribution, reporting and transactions.

Revenue Management Speed Check: Let's Accelerate

Duetto Research Blog·25 October 2018
Earlier this year I was invited – along with other RMS vendors and senior hotel executives – to speak at a roundtable hosted by none other than RM-veteran Sherri Kimes. As was to be expected, the conversation was robust and engaging, with viewpoints shared from a variety of perspectives for a holistic view. The audience consisted primarily of students in their final year at the prestigious NUS Business School in Singapore, who were interested not only in the status quo, but also the direction in which the revenue management discipline was headed.

Creative Hotel Packaging Via Blockchain

Duetto Research Blog·23 October 2018
Norwegian hotel chain Nordic Choice has almost 200 properties in Scandinavia and the Baltics, all under one owner - Petter Stordalen and his company Strawberry Group.

Ctrip Enters Hotel Management Space

Duetto Research Blog·23 October 2018
Seven trending news stories in APAC that will have an impact on your hotel Revenue Strategy.

Why Quality Data Is Key To Personalised Marketing

Duetto Research Blog·19 October 2018
Interstate Europe Hotels & Resorts provides third-party hotel management to hotels, resorts and conference centres throughout the UK, Europe and Russia/CIS, working with brands such as Hilton, Holiday Inn and Ibis.

How Hotels are Putting Their Data into Action

Duetto Research Blog·18 October 2018
Hoteliers are still in the infancy stages of using the troves of available data to better serve guests and value rooms properly, according to Balaji Krishnamurthy, Chief Strategy Officer with Sabre.

Casino Stocks Taking Too Many Hits

Duetto Research Blog·17 October 2018
Seven trending gaming industry stories that will impact your casino Revenue Strategy.

How Tribal Casinos Press Their Advantages as the Gaming Industry Evolves

Duetto Research Blog·15 October 2018
In a year of significant change for commercial casinos -- including the legalization of sports wagering and the continued emergence of non-gaming revenue -- tribal gaming properties are facing those same challenges, plus unique competitive factors of their own.

Taking Blockchain from Concept to Reality

Duetto Research Blog·10 October 2018
How can hotels harness blockchain technology? That’s exactly what innovator, strategist and Chief Operating Officer of citizenM, Michael Levie, hopes to uncover during the panel discussion he will moderate at RSF London on 5 November called, Hype or Hope: Is Blockchain going to change the industry, or much ado about nothing?

The Magic of Personalisation

Duetto Research Blog· 4 October 2018
Take a unique product (a Wizard Chamber) and one niche market (Harry Potter fans and the wider wizarding world) and you have a potion recipe for hotel success.

Are You Asking 'Who Moved My Hotel Revenue?

Duetto Research Blog·25 September 2018
The hotel industry is changing at breakneck speed. New disruptors are constantly entering the space. Think online travel agents, Airbnb, Google, Facebook et al. If you don’t continue to evolve, you will fall behind the industry.

STR: Inflation-Adjusted ADR is 'Mostly Flat

Duetto Research Blog·24 September 2018
The U.S. hotel industry reported positive results in the three key performance metrics during August 2018, according to data from STR.

Hospitality Technology's Moment of Truth: Who Will Transform the Booking Experience?

Duetto Research Blog·21 September 2018
Can you name three great enterprise technology companies in hospitality? Or even one? The answer is likely “no,” because most people have never been terribly impressed by the typical experience on a hotel’s website.

Keep Up on Constantly Evolving Hotel Digital-Marketing Trends

Duetto Research Blog·24 August 2018
How consumers research and shop hotels — and on what channels — can be considered rather fluid. Keeping up with the constant changes, additional distribution sites and package options is a nonstop job.

Getting to Know the Chinese Traveller's Needs

Duetto Research Blog·21 August 2018
Chinese travellers continue to dominate in growth numbers and are increasingly showing interest in new destinations, adventure and authentic local experiences. According to a recent report Chinese International Travel Monitor (CITM) released, this shows a maturing of the market beyond the traditional norm of travelling.

No Shortage of Revenue Strategy Best Practices at HDC

Duetto Research Blog·20 August 2018
The 10th annual Hotel Data Conference at the Omni Nashville opened discussion about many of the challenges and opportunities hoteliers are facing today.

Hotel Occupancy and Demand are Soaring. Why Can't You Drive ADR?

Duetto Research Blog·20 August 2018
Despite industrywide record demand and occupancy levels, historical data shows that hoteliers — specifically general managers and revenue teams — are struggling to drive rate at paces they’ve seen during past peaks.

Shifts in Revenue Culture, Technology Needed to Optimize Group Bookings

Duetto Research Blog·15 August 2018
Hoteliers gathered at RSS 2018 acknowledged that the group business side of the revenue equation remains as important as ever, but the sales process for securing contracted and negotiated bookings often lags behind advancements made for the transient side in modern Revenue Strategy.

Russian Hotels Score Rate Wins From World Cup

Duetto Research Blog·14 August 2018
Russia may not have won the 2018 FIFA World Cup, but its hotels certainly proved winners, with properties in Moscow reporting a 52% increase in revenue per available room (RevPAR) to RUB7,700 for H1 2018, according to data from JLL Hotels & Hospitality Group.

Airbnb Looks More and More Like a Hotel Company

Duetto Research Blog·13 August 2018
Seven trending hotel news stories that will impact your hotel Revenue Strategy.

Using Technology to Light the Way

Duetto Research Blog·10 August 2018
One of the largest owner-operator hotel management companies in London, glh Hotels has a portfolio of more than 5,000 rooms spread across five unique brands.


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