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Global Exclusive: IHG CEO Keith Barr on leadership changes, growth and more

hotelmanagement.com.au - 19 October 2017
InterContinental Hotels Group (IHG) CEO, Keith Barr, says the company’s recent management changes – including moving Asian leadership to within the Europe, Middle East and Africa division – is about “making sure internationally we are set up for success”. Speaking exclusively on video to HM at the 2017 Hotel Investment Conference Asia Pacific (HICAP) in Hong Kong this week (Oct 18), Barr said it was about success in individual countries, noting Japan operates different to Thailand, Australia and Indonesia.
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Fraser Suites Sydney marks 10 years of service, almost 1 million guests

hotelmanagement.com.au - 18 October 2017
Fraser Suites Sydney celebrated its 10th birthday, simultaneously marking a decade of Frasers Hospitality in Australia. Lord Mayor of Sydney, Clover Moore, cut the ribbon at the hotel’s opening ceremony in 2007 and was in attendance last week to officially congratulate Fraser Suites Sydney for its contribution to Sydney’s tourism sector, which has had almost one million guests through its doors. At the special event, the Lord Mayor was joined by the CEO of Frasers Hospitality, Choe Peng Sum, Executives from Frasers Hospitality in Singapore and the wider Frasers Hospitality family in Australia as well as corporate clients, esteemed guests and industry bodies.
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Analysis: what to expect next in AccorHotels' acquisition of Mantra Group

hotelmanagement.com.au - 12 October 2017
There are a number of complexities surrounding AccorHotels' planned acquisition of Mantra Group and leading hospitality lawyer Robert Williams analyses them for HM. The post Analysis: what to expect next in AccorHotels' acquisition of Mantra Group appeared first on Hotel Management.

Sydney hotels continue solid performance in September

hotelmanagement.com.au - 11 October 2017
Sydney’s hotels have continued to post solid numbers, reporting the second highest September RevPAR recorded, according to the latest STR data. Based on daily data from September, Sydney reported the following in year-over-year comparisons.

AccorHotels a finalist for prestigious sustainability award

hotelmanagement.com.au - 11 October 2017
AccorHotels has been announced as a finalist for a prestigious Banksia Sustainability Award in the category of Large Business Sustainability Leadership Award. The Banksia Sustainability Awards are facilitated by the Banksia Foundation, not-for-profit organisation dedicated to the recognition of excellence in sustainability. The awards are the most prestigious and longest running sustainability awards in Australia and reward Australian individuals, communities, business and government for innovation, achievement and commitment to sustainability.
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AAoA calls for sharing economy regulation in SA

hotelmanagement.com.au - 10 October 2017
The accommodation industry is supporting calls for the South Australian Government to properly regulate sharing economy providers, including Airbnb. The Accommodation Association of Australia said that unless the SA Government moves to address this issue, the safety of domestic and international visitors is at risk. “In June last year following little or no consultation, the South Australian Government effectively gave the green light to sharing economy platforms to operate with the same level of regulation as residential properties,” said the Association’s Chief Operating Officer, Laura Younger.

AAoA calls for sharing economy regulation in South Australia

hotelmanagement.com.au - 10 October 2017
The accommodation industry is supporting calls for the South Australian Government to properly regulate sharing economy providers, including Airbnb. The Accommodation Association of Australia said that unless the SA Government moves to address this issue, the safety of domestic and international visitors is at risk. “In June last year following little or no consultation, the South Australian Government effectively gave the green light to sharing economy platforms to operate with the same level of regulation as residential properties,” said Accommodation Association of Australia Chief Operating Officer, Laura Younger.

Bulk Up Your Hotel's Recycling with Nespresso

hotelmanagement.com.au - 3 October 2017
In a time of climate change and diminishing natural resources, consumers are becoming ever more aware of their environmental responsibility and the sustainable impact of the businesses and brands they align themselves with. People are looking for hotels that share their respect for the environment. For the last few years, Nespresso has helped hotels lighten their environmental footprint through its bulk recycling system, helping making it easier and more convenient than ever for Australian hotels to recycle their used Nespresso capsules. The program allows hotels to recycle their used Nespresso Professional aluminium capsules from conferences and the breakfast bar, whilst also taking advantage of this service to recycle the capsules from the coffee machine in their guest rooms.
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Sunshine Resort unveils new lodges that blend in to local environment

hotelmanagement.com.au - 28 September 2017
Sunshine Resort, located in the NSW mid north coastal town of South West Rocks, has launched new luxury lodges that literally blend in with the landscape. The seven Ngurra Lodges (‘Ngurra’ means “place of home” in the local Dunghutti Aboriginal language) even boast a decal that replicates the forest setting behind it. Award-winning Crescent Head photographer, Adam Williams, has created the decals by using over 200 original photos and photo-shopping them together to create remarkably life-like landscapes which mould the lodges into the local bushland. The AUD$1.6 million investment in the Ngurra Lodges is the latest product innovation at Sunshine Resort, following last year’s introduction of permanent ‘Sunshine Tents’ to meet the growing demand for glamping-style holiday experiences
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Atura Hotels offer free mini bars for all guests

hotelmanagement.com.au - 28 September 2017
Event Hospitality’s Atura Hotels brand is now offering all of the contents of mini bars for free until the end of 2017. Atura says the “entire contents of the in-room minibar will be on the house” and the latest promotion is the latest in a series of perks the brand offers guests, including free WiFi, coffee pods for in-room coffee pod machines, GHD Hair Straighteners and designer bathroom amenities by New York’s Malin and Goetz.
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Radisson Blu Plaza Sydney raises $50,000 for the Touched by Olivia Foundation

hotelmanagement.com.au - 28 September 2017
Radisson Blu Plaza Hotel Sydney’s annual Gala Dinner has raised $50,000 for the Touched by Olivia Foundation, which will use the money towards the purchase of a wheelchair accessible carousel to be installed at a playground in Sydney. Over 110 guests attended the seventh annual Gala and the event and it was attended by the founders of the Touched by Olivia Foundation; John and Justine Perkins, who lost their 8-month-old baby daughter Olivia to a rare illness.
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Exclusive Video: Quest CEO Sanjana reveals global plans following Ascott's increased investment

hotelmanagement.com.au - 22 September 2017
Quest Apartment Hotels is close to announcing its first European project and more global deals are set to follow, according to the company’s CEO, Zed Sanjana. Speaking exclusively to HM on camera in Port Douglas, North Queensland, recently, Sanjana said the expansion was coming on the back of the recent increased investment in the company by Singapore-based The Ascott Limited, which now commands an 80 per cent share in Quest.
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Hotel Career Expo to help support expected skills shortage in Australia

hotelmanagement.com.au - 22 September 2017
There has never been a better time to launch a career in accommodation hotels with an increase in tourist numbers and massive investment in hotel development creating a growing skills shortage, according to Tourism Accommodation Australia. The latest National Visitor Survey released yesterday and the International Visitor Survey released earlier this month revealed more Australian tourists are choosing to holiday at home with domestic overnight travel up 5 per cent on 2016, and international tourist numbers up 9 per cent over the same period.
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AccorHotels execs set to compete in major triathlon in huge fundraising effort

hotelmanagement.com.au - 22 September 2017
On 26 November 2017 myself and seven other dedicated and passionate friends will compete in the IRONMAN 70.3 in Phuket Thailand. We have all come together for one important reason: to raise some much-needed funds for the Pallister-Killian Syndrome (PKS), the Syndrome my son, Jax Bay Parsons, suffers from. Pallister-Killian Syndrome (PKS) is a rare chromosomal disorder with very little information and support available to families. Most medical professionals have never heard of PKS.

Video: IHG reveals new midscale brand 'avid'

hotelmanagement.com.au - 20 September 2017
InterContinental Hotels Group (IHG) has finally revealed its new midscale brand will be called ‘avid’. First introduced to owners at the IHG Americas Conference in June, the company says avid hotels is “franchise ready beginning today”, officially marking the start of licensing in the United States for the highly-anticipated new brand. IHG says more than 150 owners have already expressed interest in the brand demonstrating the strong demand and great potential for avid hotels in this market segment, which will initially debut in the company’s largest market, the United States
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Gold Coast develops world's first sand hostel

hotelmanagement.com.au - 20 September 2017
Hostelworld, the largest online hostel-booking platform has partnered with Gold Coast Tourism to create the world’s first ever ‘Sand Hostel’. Located on Kurrawa Terrace, the Sand Hostel will be open to the public from 20-22 September and will offer two exclusive accommodation spaces for guests (an eight-bed dorm and one private double room). Those not staying at the hostel will also be able to enjoy the facilities during the day and live music into the evening at the beachfront lounge area and bar.

Tourism spending in Australia tops a record $103 billion

hotelmanagement.com.au - 20 September 2017
Australia’s tourism boom continues to reach new records with spending growing to unseen levels form both domestic and international travellers. The nation’s Minister for Trade, Tourism and Investment, Steven Ciobo, today (Sep 20) revealed that has topped $100 billion for the first time.

New Kiwi survey reveals what guests want in New Zealand

hotelmanagement.com.au - 20 September 2017
It seems Kiwis have particular tastes when it comes to their preferred hotel comforts when away from home, according to a recent national survey conducted by an award-winning Queenstown 5-star property. The Rees Hotel, in preparation for launching its new luxury ‘Rees Residences, wanted to gauge what former guests thought and surveyed 5000 previous guests, who didn’t hold back on their feedback. “So often we think we know what people want, but when you actually go to the market you actually find out – and some of the results were surprising,” says The Rees Hotel General Manager, Mark Rose.

Travelodge Sydney Airport launches Australia's first 'silent check-out'

hotelmanagement.com.au - 20 September 2017
The new Travelodge Hotel Sydney Airport has launched a new ‘silent check-out’, whereby guests without having to utter a word, from the moment they wake up to when they step on the airport shuttle bus. First, the hotel team will provide guests with a special clock created by tech geniuses Sensorwake. It’s the world’s first Olfactory Alarm Clock and promises “a perfumed, enlightened and melodious wake-up”. Guests simply program the clock before bed and, hey presto, the delicious smell of bacon-y goodness (or brewing coffee, for those who prefer it) will rouse them.
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Australian hotels record best first half performance ever

hotelmanagement.com.au - 14 September 2017
Australia’s record 4.2 million international visitors during the first half of 2017 has helped the nation’s hotels perform better than any January-June performance period ever. The 7.2% increase in visitors compared with Hl 2016, according to the Australia Bureau of Statistics, has translated into solid performance numbers according to STR. For H1 2017, Australian hotels recorded an occupancy of 74.5% (up 0.5%), Average Daily Rate was up 1.5% to $184.97 and RevPAR was up 2.0% to AUD$147.81.

Park Hyatt Melbourne's new permanent guest

hotelmanagement.com.au - 6 September 2017
A new permanent guest has taken up residency at Park Hyatt Melbourne this year. Mr. Walker, an 18 month-old Blonde Labrador, has moved into the hotel’s property situated at the fringe of Melbourne CBD, and has accepted the position as Park Hyatt Melbourne’s first canine ambassador. Born on 3 December 2015, Mr. Walker was trained to provide assistance and companionship to people with low vision or blindness by Guide Dogs Victoria, the leading provider of Guide Dogs since 1957. From the age of eight weeks, Mr. Walker went to live with a volunteer Puppy Raising family. Young Mr. Walker quickly settled in, and his excellent interpersonal skills made him calm in many different environments, and soon enough, he became comfortable with day-to-day life in the community.

Marriott named one of Australia's best places to work

hotelmanagement.com.au - 6 September 2017
Marriott International has been ranked number five in the list of organisations employing more than 1,000 workers in the ‘2017 50 Best Places to Work’ report, an annual benchmark study of employers across Australia. Undertaken by Great Place to Work Australia, a global research and consulting firm specialising in workplace excellence, the nationally acclaimed study aims to recognise companies with exceptional team culture. Marriott International scored high in the study for its focus on professional development, mentoring and training, and the company’s commitment to recognising and awarding associates’ success to help encourage leadership and exceptional service. Marriott International’s extensive travel perks, which enable associates to explore the world, also help to create a happy and opened-minded team culture.

Exclusive: Veriu set to open new Sydney hotel in November

hotelmanagement.com.au - 6 September 2017
Veriu Central is a AUD$15 million conversion of the heritage listed ‘Wentworth House’ and will add “to the thriving dining scene of this inner city precinct, offering five quality restaurant and bar venues on-site”, according to the company. “One of the foundations of the Veriu brand is to incorporate the unique elements of each building and provide guests with a different experience each time they stay in one of our hotels,” said Rhys Williams, Director of Veriu Hotels and Suites. “It’s our point of difference that no hotel is the same – but the core value of creating great spaces to enable guests to explore the local surroundings and feel connected to the city is consistent throughout the network.”

International visitor spend in Australia tops $40 billion for first time

hotelmanagement.com.au - 6 September 2017
Spending by international tourists visiting Australia has reached a new record, exceeding AUD$40 billion for the first time. Australia’s Minister for Trade, Tourism and Investment, Steven Ciobo, made the announcement, made the announcement this week, revealing international visitors spent a record $40.6 billion in the year to June 2017, an increase of 7 per cent on the previous year. “This stellar result is revealed in the latest International Visitor Survey (IVS) released today (Sep 5), he said.

AccorHotels to re-brand Crowne Plaza Adelaide under Pullman

hotelmanagement.com.au - 30 August 2017
AccorHotels has today (Aug 30) revealed it will take over the management of Crowne Plaza Adelaide and rebrand the hotel to Pullman Adelaide as of 1 October 2017. Situated in the heart of the Adelaide CBD at 16 Hindmarsh Square and featuring 308 guestrooms, a popular restaurant and bar space, and top floor meeting room facilities, the hotel will become AccorHotels’ 15th Pullman hotel in Australia. “We are very proud to be partnering again with Hines Property to bring such a prominent, well respected brand to the city of Adelaide which continues to see strong levels of tourism growth, thanks to strong leadership by the Weatherill government and investment in infrastructure,” said AccorHotels Chief Operating Officer – Pacific, Simon McGrath.

Mantra Group reports strong results

hotelmanagement.com.au - 29 August 2017
Mantra Group Limited has announced solid results for FY2017, with the company revealing a significant increase in revenue. Six properties were added to the network during the year and Mantra Hotel at Sydney Airport opened in July 2017. Mantra Group Chief Executive Officer, Bob East, said the Group performed strongly in FY2017 and delivered continued growth in revenue and profitability.

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