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  • Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

    As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

  • HITEC Special: Revenue Strategy: Not Just a Fancy New Name for Revenue Management

    By Cindy Estis Green. A strategic view of revenue calls for proactive business mix planning and decision-making around deployed resources, well beyond reacting to what comes over the transom. Excerpt from the 2018 HITEC Bytes Special Report.

GCC Countrywide Hotel Performance Indicators

Hotel Online·16 October 2018
GCC countries have supported and grown inbound tourism in the last 15-20 years. The GCC region continues to drive growth and investment opportunities and HVS remain confident that accommodated room night demand will grow despite the aggressive development pipeline.

Nobody Asked Me, But... No. 203: Hotel History: The Skirvin Hotel, Oklahoma City, Oklahoma (225 Rooms)

Hotel Online·16 October 2018
The Skirvin Hilton Hotel is Oklahoma City’s oldest hotel. It was built by William Balser Skirvin, a native of Michigan who made his fortune in Texas land development and oil. In 1906, Skirvin and his family (including his daughter Pearl who would later become Perle Mesta, ambassador to Luxemborg and a famous Washington hostess) moved to Oklahoma City.
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CEO of iVvy Lauren Hall Talks Groups and Event Technology and Making the RFP a Thing of the Past

Hotel Online·16 October 2018
The events and meeting segment of the hospitality industry has come a long way in the last few years. With the rapid progression and disruption of mobile and consumer-centric technology changing the way in which hotels approach their business, the rise of group booking technology appears to be the last piece of the puzzle to fall into place. And if there is anyone who knows a thing (or many) about the long-awaited revolution of the events booking process, it’s Lauren Hall, the CEO of iVvy.

Hyatt Regency Riyadh Olaya to Deploy Mobile Entry Solution Using ASSA ABLOY Lock Solution

Hotel Online·16 October 2018
ASSA ABLOY Hospitality, provider of advanced security solutions for the hotel industry, has completed its implementation of Mobile Entry functionality at Hyatt Regency Riyadh Olaya, a luxury full service property located in Riyadh, Saudi Arabia. One of the first properties in Saudi Arabia to provide its guests with mobile entry functionality, Hyatt Regency Riyadh Olaya is also among the first participants in a global program by the Hyatt Hotels Corporation that aims to implement mobile entry technology at all properties by 2020.

Four Things That Got People Talking at Expo Real

Hotel Online·15 October 2018
Whether it’s new technologies changing how we work, economic policy decisions changing the investment landscape or fresh ways of looking at old business models, Europe’s real estate isn’t short of disruptive forces right now.

Columbia Sussex Completes Renovation of the Melville Marriott Long Island

Hotel Online·15 October 2018
Columbia Sussex, one of the largest Marriott franchisees in the country, is in the midst of an aggressive renovation program to at least nine of its Marriott owned and operated properties. Most recently, it completed a multi- million dollar renovation to one of Long Island’s landmark hotels, the Melville Marriott Long Island, which has hosted Fortune 500 executives, athletes competing at the nearby sporting venues, to large conventions and conferences.

The National Conference Center Wins Two Prestigious Industry Awards

Hotel Online·15 October 2018
The National Conference Center, the award-winning property in Leesburg, Virginia, has been voted a “2018 Platinum Choice Award” winner by Smart Meetings magazine, a premier meeting industry publication. Simultaneously, Meetings Today magazine, a leading industry publication, has awarded The National with the “Best Of Award” for top quality service, meeting space, rooms and amenities.

Woodbine Legacy Investments Acquires 375-Room Doubletree by Hilton Los Angeles - Westside for $151.5 Million

Hotel Online·15 October 2018
Woodbine Legacy Investments (WLI) purchased the 375-room DoubleTree by Hilton Hotel Los Angeles - Westside and an adjacent entitled 2.2-acre development parcel from The Carlyle Group for $151.5 million. The broker for the transaction was Eastdil Secured. The purchase of the DoubleTree LA – Westside marks the third acquisition for WLI, a private real estate fund created and managed by Woodbine Development Corporation.

The Future of Revenue Management Is Not What It Used to Be

Hotel Online·11 October 2018
Not too long ago we thought the future of Revenue Management would be more data; faster processing capability; more revenue streams optimized; and more properties managed by one revenue professional. Now that the second decade of the 21st century is nearing its final year we can see that the “more” and “faster” will give way to something slightly different.

Union Investment Acquires 304-Room Dual-Branded Hyatt House and Hyatt Place in Charleston, South Carolina

Hotel Online·11 October 2018
Union Investment has acquired a further hotel property in the US. Opened in 2015, the property is located on King Street in the historical city centre of Charleston, South Carolina, one of the most popular travel destinations in the United States. The property comprises a modern Hyatt House apartment-style hotel, designed for extended-stay guests, and a Hyatt Place hotel, a brand in the premium segment.
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Driftwood Acquisitions & Development to Introduce Margaritaville Lake Resort, Lake of the Ozarks

Hotel Online·11 October 2018
New details were revealed today surrounding the introduction of a Margaritaville Resort to the shores of Lake of the Ozarks in Osage Beach, Mo. This new lakeside retreat, the first of its kind for Margaritaville, will feature renovated guestrooms, an exterior refresh and several new dining concepts. Upon completion of a phased renovation program in spring 2019, the property will be named Margaritaville Lake Resort, Lake of the Ozarks.

Avison Young Hospitality Group Discusses Recent Contracts

Hotel Online·11 October 2018
Avison Young Hospitality Group announced today that it has contracted on 12 separate hotel sales over the past several weeks. The properties include three full-service Marriott hotels. The sales also include seven select service hotels that include, three Marriott-branded assets, three Hilton-branded assets, and one Hyatt-branded asset. In addition, the firm has contracted for a historic hotel on the New England coast and a resort hotel and golf course in the north central US.

Marriott International Expects to Expand Its Portfolio in the UAE to More Than 80 Hotels by 2023

Hotel Online·10 October 2018
Marriott International continues to reinforce its position as a leading hospitality company in the UAE with the expected addition of 11 new properties by year-end and a robust development outlook over the next five years. Year-to-date, the company has added six new properties and is scheduled to add five more in the country – bringing its portfolio in the UAE to 59 properties and over 17,000 rooms across six Emirates by the end of the year. Two of the company’s openings this year feature regional brand debuts – the eco-conscious Element Hotels brand, which opened earlier this year in Dubai, and the EDITION brand, which is scheduled to open in Abu Dhabi later this year.

How Marijuana Legalization Impacts Hotels

Hotel Online·10 October 2018
With national legalization of marijuana in Canada coming into effect on October 17, 2018, it raises quite a few lucrative opportunities for hotels to capitalize on this new market, as well as a few cautionary notes. Further, with numerous states already adopting similar policies and even more soon to join the fold, this trend is one you must pay attention to.

The National Conference Center Celebrates October With "Halls of Horror" Screambuilding Meeting Package

Hotel Online·10 October 2018
The National Conference Center, the largest conference center on the East Coast, has partnered with the wickedly fun and haunted, Shocktober, featuring an authentic 19th Century Victorian Gothic Mansion, to create a Halls of Horror Screambuilding meeting package this October. The National enhances the learning experience by offering value-add amenities, creative teambuilding and a hyper-local culinary program to meetings.

Avison Young Hospitality Group Debt, Equity and Structured Finance Team Announces Closings

Hotel Online·10 October 2018
Avison Young Hospitality Group announced today that its capital markets team recently closed seven new hotel debt transactions totaling $148,250,000. The Debt, Joint Venture and Structured Capital team is led by Justin Piasecki and John Bralower from the New York Avison Young offices.

Minding the Personalization Gap

Hotel Online·10 October 2018
There’s a gap between a traveler’s preferences and their actual experiences. As services and offerings become more personalized, hotels have more work to do in this area. Mindtree, a global technology consulting and services company, conducted a study to dig deep into the needs and wants of the connected traveler.

13 Hottest Food and Beverage Trends in Restaurant and Hotel Dining for 2019

Hotel Online·10 October 2018
Big challenges in 2019: More people eating home as restaurant prices outstrip supermarkets', while paychecks lag behind, sitdown restaurants converting to fast-casual, serving upscale food, did Amazon just benchmark the country’s new minimum wages, and how will restaurants cope?

Photo Gallery and Video: F&B Trip to Grand Rapids, Michigan

Hotel Online· 9 October 2018
Last week I was part of a FAM trip in Grand Rapids, Michigan, coordinated by Quinn PR, and hosted by AHC+Hospitality, which oversees nine properties and 20 F&B venues, including the iconic Amway Grand Plaza hotel (part of Hilton’s Curio Collection), JW Marriott Grand Rapids, and the under-construction AC Hotel Grand Rapids.

How to use online customer reviews to inform data

Hotel Online· 9 October 2018
80% of consumers seek advice from family or friends before purchasing online. Make sure you're using online customer reviews to in your data for better CX.

New Math for Hotel Spend Management

Hotel Online· 8 October 2018
For many years, travel program success has been measured in savings. In an effort to simplify hotel program management, companies define success by the number of rates negotiated and whether a new negotiated rate is higher or lower than the prior year's negotiated rate or best available rate.

Joint Venture Between High Street Real Estate Partners and Eagle Four Partners Acquires 1,231-Room Sheraton Denver Downtown Hotel

Hotel Online· 8 October 2018
Denver HS-EF Court Place, LLC, a joint venture between High Street Real Estate Partners (Atlanta, Ga.) and Eagle Four Partners (Newport Beach, Calif) announced today the acquisition of Sheraton Denver Downtown Hotel, the largest hotel in Colorado, on September 28 for an undisclosed price.

Hospitality Financial Leadership: Your Department Managers Really Want to Do Their Monthly Financial Forecasts

Hotel Online· 8 October 2018
You probably read the title and said to yourself, “No way, that’s a load of BS. There is no way my managers want to do their financial forecasts. Heck, I can’t even get them to submit their accruals or commentaries. We ask them to do their forecasts but rarely do we get them on time or even halfway making any sense. How on earth can I get my department managers to want to do their forecasts?”

Hospitality Is the Ultimate Cachet - Images planted, dreams launched!

Hotel Online· 8 October 2018
The marketplace is bustling with experiences for consumers to consider. It hurts your head! However, Colleagues, we’ve got it, and others want it. The term, hospitality, evokes certain emotions and expectations, and we are the practitioners who make it work. We fulfill the dreams and deliver the goods. Hospitality represents a most worthy cachet, and we cannot afford to lose that edge.

Takeout After Check Out: Helping Guests Eat Healthier On Travel Days

Hotel Online· 8 October 2018
Choosing healthy options are often put on the backburner when checking out of a hotel and traveling home. Because the day is hectic and stressful, guests often grab a coffee or eat fast food on the way to the airport, which can be both unhealthy and inconvenient. Guests typically don’t consider ordering takeout food from the hotel restaurant when traveling far distances. To support eating on-the-go, the Kimpton Monaco Denver started the “Breakfast with Wings” program at in-house Italian restaurant Panzano.

LEDtronics Announces Latest Generation of LED T8 Tube Lights

Hotel Online· 8 October 2018
EDtronics announces its latest generation of LED T8 Tube Lights. The LEDxxT8GD1 series of tube lights are UL-listed and “Dual Mode”, meaning they can be directly retrofitted into existing T8 fixtures with or without ballast bypass.

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