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  • HFTP Research Report: Pre-opening Expenditures in Hospitality

    A study of the pre-opening budget; the timeline for these expenditures; timeline for onboarding of staff; and the selection, installation and training of the technology component. By Agnes DeFranco, Ed.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

    As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

Tours & activities: continued growth, walking and eco tours top

Web In Travel (WIT) ·15 February 2019
The tours and activities space has been watched closely in the last few years, tapped as a promising revenue generator for the travel industry. Phocuswright’s Tours & Activities Come of Age: The Global Travel Activities 2014-2020 Report had pegged the tours and activities marketplace to reach $183 billion by 2020.

Klook signs global partnership with Rail Europe

Web In Travel (WIT) ·30 January 2019
Continuing to build its presence and prominence in international markets, Klook has signed a global partnership with Rail Europe, expanding Klook’s rail offerings and in-destination services.

Al Tayyar ups stake by 40% to fully acquire Saudi OTA, Almosafer

Web In Travel (WIT) ·28 January 2019
Al Tayyar – a Saudi Arabia-based travel agency – has fully acquired Saudi OTA, Almosafer, after upping its stake by 40% for just under USD$19 million.

Consumer trends that will impact the hospitality industry

Web In Travel (WIT) ·24 January 2019
“The times they are a-changin” in the words of Bob Dylan best describe the changing needs and demands of travellers in today’s tech savvy world. Many companies are pivoting and adopting new technologies to keep in step with the ‘always on, always on demand’ consumers.

Hong Kong startup Klook becomes most-search tours and activities platform globally

Web In Travel (WIT) ·24 January 2019
Hong Kong startup, Klook has become the most-searched travel activities platform worldwide since October 2018, according to Google Trends. Compared with its closest performing competitor, Klook showed more than double the brand search worldwide since November 2018.

Hong Kong startup Klook becomes most-searched tours and activities platform globally

Web In Travel (WIT) ·24 January 2019
Compared with its closest performing competitor, Klook showed more than double the brand search worldwide since November 2018. Klook’s top position on Google is demonstrative of the rapid pace at which tours and activities are coming online. Just two years ago, tours and activities were widely regarded as ‘the long tail’ of travel.

Social media strongly influences our accommodation choices, says Booking.com survey

Web In Travel (WIT) ·16 January 2019
A new report released by Booking.com analysing the influence of social media on our alternative accommodation choices, revealed that whether we like it or not, many of our booking decisions are made in relation to how we are perceived online.

Nutmegs, soldier flies and bamboo straws: How Cempedak approaches sustainability from all angles

Web In Travel (WIT) ·20 December 2018
Hotels have made a righteous first step with their efforts to eliminate single-use plastics with a fervour not seen since they decided to place tent placards in bathrooms, describing their towel renewal policies.

How Expedia Group is building diversity through Leading 4 Change

Web In Travel (WIT) ·19 December 2018
As Expedia Group globalises, with a third of its business now coming from outside the US, the company recognises the need for a more diverse workforce. Melissa Maher, senior vice president and innovation at Expedia Group, is responsible for the “Leading 4 Change” programme which includes driving diversity and inclusion at the global travel company. Here, she talks to WiT about the reason for the programme and the strides that have been made.

Letter from Las Vegas: Travel will soar and new tech will rule but keep love and instinct close

Web In Travel (WIT) ·12 December 2018
“Want a night out with sluts?” solicited a tout on the strip, as agroup of men walked past. Getting no interest, he changed his tack. “We havebible studies too.”

Expedia closing in on $100b as it aims to be world's largest travel platform

Web In Travel (WIT) · 6 December 2018
Fifteen years after its first partners’ conference, Expedia Group has re-named its annual gathering in Las Vegas to Explore because “it reflects who we have become and aspire to”.

Klook enters strategic partnership with Shangri-La Hotels and Resorts

Web In Travel (WIT) · 5 December 2018
Tours and activities aggregator, Klook has entered a strategic partnership with Shangri-La Hotels and Resorts to boost each guest’s stay by granting them access to its inventory of in-destination experiences. In exchange, Klook will be the tours and activities provider of choice, for the international hotel brand.

The Wrap: Antarctica - the hottest new destination for Chinese travellers

Web In Travel (WIT) · 5 December 2018
The breath-taking scenery of a frozen land, travelling to the southernmost continent and site of the South Pole and getting off the beaten track are what’s drawing Chinese tourists to Antarctica.

The Wrap: China's airports and airlines are increasing investment in IT with cybersecurity the top priority

Web In Travel (WIT) ·28 November 2018
China’s aviation industry is expanding very fast, and over the past year the number of airline passengers in the country went up by nearly 13% to more than one billion.

Sojern to expand into new markets with US$120m fresh funding

Web In Travel (WIT) ·14 November 2018
Travel tech firm Sojern has raised US$120 million Series D led by growth equity firm TCV, raising its total funding to US$162.5 million over five rounds.

Uncovering stories of startups in Asia Part 1: Of challenges, funding and going global

Web In Travel (WIT) ·14 November 2018
Startups from China, Taiwan, the Philippines, Taiwan, Nepal and Israel took to the stage at the WiT Bootcmap held in conjunction with WiT Singapore 2018 conference last month to share their stories and the state of the startup ecosystem in their countries.

Agoda teams up with JTB Corp and LINE Travel to expand online sales and distribution in Asia

Web In Travel (WIT) ·12 November 2018
Singapore based online travel agent (OTA) Agoda inked new deals last week with JTB Corp (JTB), Japan’s largest travel network, and LINE Travel, a newly-formed one-stop travel booking service in Taiwan.

The Wrap: Longer trips and closer to home this December for travellers, study finds

Web In Travel (WIT) · 7 November 2018
Christmas and New Year holidays fall mid-week this year, on a Tuesday, and this has influenced one third of travellers planning trips in December to go away for 12 days or more, with the majority vacationing within their region.

Guest Blog: The Success of Travel Tech Consolidation Relies on Integration

Web In Travel (WIT) · 7 November 2018
The big are getting bigger. That sums up what’s been happening in Asia and looks all but certain to continue. Whether in the OTA space or in the hotels’ space, buying sprees, mergers and acquisitions are all the rage.

Facebook releases 'travel marketing playbook' for the digital travel ecosystem, identifying top travel trends in 2019

Web In Travel (WIT) · 1 November 2018
At its APAC Travel Summit, Facebook released its Measure What Matters Travel Marketing Playbook – a guide for Asia Pacific travel marketers, to help them navigate the complexities of the travel industry’s digital ecosystem.

WiT Singapore 2018: Whatever it takes to design and build for the customer: Ponde

Web In Travel (WIT) ·30 October 2018
When asked to pick a song that best describes his personal journey with Facebook, its head of global travel strategy Nikhilesh Ponde, chose “Whatever It Takes” by Imagine Dragons.

South-east Asia's Grab secures US$200 million from Booking Holdings

Web In Travel (WIT) ·29 October 2018
South-east Asia’s largest ride hailing firm Grab has scored another huge investment – US$200 million from US travel giant Booking Holdings as part of a strategic partnership between the two companies.

Travelport says it's first GDS to offer NDC flight booking

Web In Travel (WIT) ·25 October 2018
Travelport seems to have taken a step ahead of its rival GDSs (global distribution system) by claiming to be the first to manage live flight bookings IATA New Distribution Capability (NDC) content.

Through The Looking Glass of Cempedak Island: 8 Key Takeaways from WiT Singapore 2018

Web In Travel (WIT) ·23 October 2018
After an intense three days of “Through The Looking Glass”, my mind is still sparking neurons even though I am now safely esconsced on a private island in Bintan, Indonesia.

WiT Singapore 2018: Expedia and Traveloka - a collaborative partnership of global might and local power

Web In Travel (WIT) ·23 October 2018
In mid-2017 one of the biggest news that hit the world of online travel was Expedia Group investing US$350 million in Indonesian OTA Traveloka, making it South-east Asia’s first travel unicorn.

WiT Singapore 2018: Singapore Tourism Board shares lessons in Destination Marketing 2.0: it's about being agile, bold, and creative

Web In Travel (WIT) ·23 October 2018
Destination marketing no longer looks or works like what it did before. It is no longer about year-long campaigns that remain predominantly static, with maybe slight tweaks to highlight certain events through the year. It is certainly no longer about bringing the media and travel agents to your shores and showing them around to the best spots.

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