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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

  • Letter from the HFTP Global President: Budgeting and Planning are Integral to Success

    HITEC Houston, which attracted HFTP’s largest event attendance in history, may now be behind us but the year is far from over. At the end of this month on July 28 is the new Club Forum in Sarasota, Florida USA.

  • HITEC Special: Revenue Strategy: Not Just a Fancy New Name for Revenue Management

    By Cindy Estis Green. A strategic view of revenue calls for proactive business mix planning and decision-making around deployed resources, well beyond reacting to what comes over the transom. Excerpt from the 2018 HITEC Bytes Special Report.

Plug & Play Travel plans launch in Singapore to bridge gap between innovators and corporations

Web In Travel (WIT) ·7h
Plug & Play Tech Center, the Silicon Valley-based company that bridges the gap between innovators and corporations, is looking to launch its Travel & Hospitality vertical in Singapore to plug into what it feels is a market gap waiting to be addressed.

The Wrap: Macao launches international digital campaign in partnership with Culture Trip

Web In Travel (WIT) ·9h
London-based media startup Culture Trip is working with Tourism Macao to tell the story of the destination’s fascinating heritage and culture through original videos, photo essays and articles available across its website and app.

Tour guide Jane Goh sets out to create experiences to show Singapore in a different light

Web In Travel (WIT) ·19 September 2018
In line with the trends towards travellers seeking experiences beyond tours and activities, destination management company, Destination China and The Witty Guide, have joined forces to create a new agency to develop and manage programmes for more independent-minded visitors to Singapore.

LINE TRAVEL jp receives a record 20 million visitors

Web In Travel (WIT) ·18 September 2018
Japan’s leading online travel metasearch and media, LINE TRAVEL jp, is seeing a rapid increase in visitors to its site, recording 20 million in August 2018.

Tripfez launches Umrah API to power Islamic app Raudhah

Web In Travel (WIT) ·18 September 2018
Two Malaysian companies – Muslim-friendly hotel booking portal Tripfez and digital marketing specialist Media Prima Digital – have introduced a new *Umrah package booking feature on Raudhah, designed to cater to the religious needs of Muslims in Malaysia and globally.

TripAdvisor unveils the next big thing - the world's most "personalised and connected" travel community

Web In Travel (WIT) ·17 September 2018
When Steve Kaufer was last in Singapore this time last year, he spoke to us about his vision for TripAdvisor to offer “the complete package to enable our 400 million users to experience much better vacations”.

The Wrap: New brand identity for Bedsonline with expanded product portfolio

Web In Travel (WIT) ·12 September 2018
Global provider of accommodation and travel services, Bedsonline, is getting a new brand identity as part of a strategic move to boost its offerings to travel agents.

Five key lessons from Tern Travel Careers 2018: Building successful careers in travel

Web In Travel (WIT) · 6 September 2018
At the third annual Tern Travel Careers event, a veritable mix of industry experts, young talents and passionate graduates filled the Novotel Singapore on Stevens ballroom to glean nuggets of advice from those who have trodden the path before them.

Don't worry, you're not alone. Even DBS Bank had a "near death" experience.

Web In Travel (WIT) · 6 September 2018
It is said that misery loves company, so does change. Change loves, and needs, company because it is definitely less lonely when you see that everyone’s experiencing and muddling through the same set of challenges.

Singapore Airlines and Hotelsbeds come together to form a holiday packaging partnership

Web In Travel (WIT) · 5 September 2018
Singapore Airlines (SIA) and global bed bank Hotelbeds Group have teamed up in a pact to offer bundled flights and hotels to the carrier’s customers.

Round two of "Passion Made Possible" pushes envelope with tales of locals who defied the norm to do their thing

Web In Travel (WIT) ·29 August 2018
Meet Cai Yinzhou whose parents kept asking him to get a fulltime job but all he wanted to do was share his Geylang neighbourhood with travellers. He turned his passion into Geylang Adventures, which takes visitors through the back alleys of Singapore’s red light district.

These are the destinations of choice for MENA travellers

Web In Travel (WIT) ·28 August 2018
Online travel marketplace Wego has released the MENA Traveller Destination Leaderboards for Q2 2018, which looks at the rise and fall in popularity of travel destinations among travellers from the MENA (the Middle East and North Africa) region.

Bringing GRRRL Power to Asia - how Olson built a women sportswear brand out of a social movement

Web In Travel (WIT) ·20 August 2018
In our continuing series of articles around our WIT Singapore Conference theme of “Through The Looking Glass”, where we look outside travel in search of different stories and lessons, we look at how Kortney Olson built a women sportswear brand out of a social movement around giving women self-confidence, how she turned traditional sizing on its head and her plans to expand GRRRL power in Asia.

Korea's Yanolja enters Southeast Asia with US$15million investment into ZEN Rooms

Web In Travel (WIT) ·20 August 2018
Yanolja, a Korean leisure booking platform that lays claim to being the only player with an API link to Ctrip, has injected US$15 million into ZEN Rooms.

Travelport and IBM introduce AI platform to manage corporate travel spend

Web In Travel (WIT) ·16 August 2018
Corporate travel is on the rise, and with annual global business travel spend to reach a record US$1.2 trillion this year, as projected by the Global Business Travel Association, travel managers are continuously looking for new ways to reduce costs.

The Wrap: Blacklane's new service assists travellers to bypass security at 500 airports

Web In Travel (WIT) ·15 August 2018
Blacklane PASS (Premium Airport Services & Solutions), the airport concierge service, provides assistance to travellers on arrival, at departure and for connections at more than 500 airports around the world.

AirAsia sells remaining 25% stake In Expedia JV, its last non-core investment

Web In Travel (WIT) ·14 August 2018
Malaysia-based low cost airline, AirAsia, announced Tuesday (August 14) that it has divested its remaining 25% equity interest in joint venture unit, AAE Travel Pte. Ltd., to Expedia Group for US$60 (RM240 million) million cash.

How an island boy and his team grew Klook into a 'fast fish' which now wants to swim in world's ocean

Web In Travel (WIT) ·14 August 2018
Eric Gnock Fah still remembers the day he presented at the WiT Startup Pitch in Tokyo in June 2015. It was barely a year after he and co-founder Ethan Lin had started Klook, their “discover and book fun-things-to-do at exclusive prices” business, in Hong Kong.

The Wrap: Swissotel The Stamford gets 'smart' with new technology

Web In Travel (WIT) · 8 August 2018
AccorHotel’s Swissôtel The Stamford in Singapore is doing just that, as it is the first hotel to showcase a new management smart system – Interact Hospitality – which promises to “redefine the guest experience, simplifies hotel operations, saves energy, improves staff efficiency and satisfaction”.

South Korea's MyRealTrip joins hands with Naver to launch 'Naver Tour'

Web In Travel (WIT) · 7 August 2018
South Korea’s leading travel platform, MyRealTrip, has launched a new service called “Naver Tour” in partnership with Naver, the country’s largest Internet company.
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BeMyGuest's Hit List 2: Things You Ought To Know About Bali's Tours & Activities

Web In Travel (WIT) · 6 August 2018
Tours & activities is an interesting space. Other than attracting a lot of attention from investors, it also provides insights into the destinations favoured by travellers, what they like to do while in a destination and how they book these activities and experiences. In this second column, Graham Hills, chief commercial officer, BeMyGuest, one of Asia’s fastest growing tours & activities platforms, shares insights gleaned from its data to shed light on its top selling destinations in Asia. This week’s spotlight is on Bali.
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Letter from Sydney: Of food made for instagram and the journey towards NDC, diversity and chatbots

Web In Travel (WIT) · 3 August 2018
At the Two Sis café in Pyrmont where I had lunch my last day in Sydney, the place was packed with youngsters from Asia – there’s a local university nearby and so it’s popular with students. Let’s say my friends and I brought up the average age substantially.
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The Wrap: CWT's new analytics tool provides full visibility on travel spend

Web In Travel (WIT) · 2 August 2018
A survey by GBTA Foundation, sponsored by Carlson Wagonlit Travel (CWT), found that 64% of travel managers feel they don’t have enough data to calculate the total cost of a trip. Nearly three-quarters (73%) struggle to reconcile differences in reports due to data formatting, while 58% said they spend too much time reconciling and cleaning data.
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India-based 'travel inspiration' video platform, Trell, raises $1.25M in seed funding

Web In Travel (WIT) ·30 July 2018
India-based Trell – a millennial-targeted ‘local experience discovery platform’ that engages travellers through short video-based content – has just raised $1.25 million in seed funding, led by Singapore-based BeeNext and Mumbai-based WEH Ventures.
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Chinese travellers are seeking new destinations, adventure and authentic local experiences

Web In Travel (WIT) ·25 July 2018
The outbound China market is not only growing, but also maturing as Chinese travellers are increasingly going beyond the traditional norm of vacationing. They are travelling further to new far flung locations, going for local offerings and getting more adventurous instead of spending their time shopping.
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Know your farmer - Sampran Riverside's Arrut leads organic tourism movement in Thailand

Web In Travel (WIT) ·24 July 2018
In today’s age, where we have our personal trainers, doctors and lawyers, why shouldn’t we have our personal farmer? That was the food for thought offered by Arrut Navaraj, managing director of Sampran Riverside, at the Travelport Live conference in Bangkok earlier this month when he spoke of how he’s starting an Organic Tourism movement in Thailand, and encouraged us to get onboard.

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