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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

    As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

Airbnb removes listings in the West Bank settlement·20 November 2018
Listings in disputed regions: There are conflicting views regarding whether companies should be doing business in the occupied territories that are the subject of historical disputes between Israelis and Palestinians.

South Korea Hotel Report·20 November 2018
South Korea has long been regarded as one of the top tourist destinations in Asia, Seoul ranked fourth in international overnight arrivals amongst the top 20 Asia Pacific destinations, closely trailing Bangkok, Singapore and Tokyo but surpassing major metropolitan cities such as Hong Kong and Shanghai.

Direct contribution of tourism to South Africa's GDP was almost 3% in 2017·20 November 2018
South Africa Travel and Tourism Market Report 2018: Direct Contribution of Travel and Tourism to South Africa's Gross Domestic Product (GDP) was R136 Billion.

Catering to the Young Business Professional·20 November 2018
There is a new generation of business professionals and they are more technology savvy than ever and for hotel managers, they also present a significant portion of your business pool.

Spirit of Change' needed from European governments to improve competitiveness·20 November 2018
The International Air Transport Association (IATA) called for a spirit of change from governments to capture the social and economic benefits of air connectivity, by enabling a more competitive air transport sector.

Hong Kong business health stays positive despite changing conditions·20 November 2018
Hong Kong is a market that has experienced a fair amount of change in recent years and being in close proximity to the world’s largest travel market that is China, it is inevitable that whatever happens there immediately impacts Hong Kong.

Travelers say technology is key to their travel experience·19 November 2018
Travelport's 2018 Digital Traveler Survey highlights continuing demand for digital tools, mobile devices remain vital whilst new technologies grow in prominence and India retains top position in this year's global digital traveler country rankings.

This Week in Hospitality Social Media Marketing News·19 November 2018
We’re nearing the end of the year and are getting ready for the big holiday rush, but now is no time to let your social media marketing slide and there have been a lot of new updates that have rolled out in the past week that are directly relevant to hotels and resorts.

World's Best Airlines for 2019·16 November 2018
Singapore Airlines is being honoured for the first time for its market leadership in inflight service, new aircraft types such as the A350 and 787-10, revamped interiors and the launch of the non-stop Singapore to New York service, as well as operational safety.

High growth of halal tourism forecasted·15 November 2018
International trips by Muslims have experienced high growth rates over the last decade – City breaks and shopping are especially popular – Holiday offers must conform to religion.

Hotel Training Tips: Train, Train, and Train Some More·15 November 2018
There are so many catchphrases out there in 'tips' articles, it can have your head spinning by the time you get done reading them all; One of my favorites is don’t manage, communicate, which is complete nonsense, communicating is part of being a manager, but not the entire picture, however there is one catchphrase that does hold true, though: you can never train enough.

WTM London's Asia Inspiration Zone launched among a wide range of China-related topics at its 2018 event·14 November 2018
The introduction of the specialised Asia Inspiration Zone firmly established discussions about Chinese outbound tourism as some of the key topics at this year’s WTM London fair.

Slow Season is the Best Season to Attract More Groups and Events to Your Hotel·14 November 2018
Across the customer-driven, commerce landscape, a number of variables affect purchase behavior and consumer interest and frankly, no business is exempt from the experience of market fluctuations — and this remains especially true for the service and hospitality realm.

Turning Your Hotel Lobby into a Profit Center·14 November 2018
Every hotel general manager wants to increase the bottom line of the hotel to provide more profits for ownership: After room revenue, resort fees, banquet room rental, and food and beverage income, what else is there? Well, a massive profit center is staring hotel managers right in the face every day.

Anti-tourism efforts in Amsterdam lead to increased ADR, investments·13 November 2018
Last year, city officials in Amsterdam moved to reduce the incredibly high level of international visitors that flock to the city each year, doing so by introducing a set of measures tough on hospitality, the most prominent of which was halting hotel development in the city center, one of the most popular areas for tourists in the city.

China's hotel construction pipeline: Major brands are hitting all-time highs·13 November 2018
According to analysts at Lodging Econometrics (LE), the total China construction pipeline stands at 2,523 projects/556,645 rooms and at the second quarter, the 2018 construction pipeline is slightly less than the all-time high of 2,658 projects/557,716 rooms set in the fourth quarter of 2014 and is up 5% by projects year-over-year (YOY).

Demonstrating ROI in Revenue Management to Hotel Owners Today·13 November 2018
Exclusive Feature: In the past, many hotel investors and owners have viewed revenue management as a discipline that is at too much of a 'micro level' to be concerned with versus the bigger discussions around brand and operational standards; It goes without saying that technology moves quickly, and keeping up with these constant changes can be difficult and expensive.

The International Hostel Market is Changing·13 November 2018
The hostel market is changing around the world and while many people still think of hostels backpackers-only accommodations, these properties are growing in popularity like never before and the millennial generation has shown a particular affinity for hostels.

How to Navigate the Winding Road of Accountability·13 November 2018
The Marketing budget accounts for more than 10% of revenue in many companies today and as a result, CMOs are often under tremendous pressure to demonstrate their contribution and impact to the business.

Western Australia to roll out marketing campaign in the Indian market·13 November 2018
The Ministry of Tourism in Western Australia has recently announced its first major investment of AUD300,000 in attracting Indian tourists.

2019 Top Hotel Trends·12 November 2018
Has there ever been a more exciting time to work in the hospitality industry? The last few years have seen significant change, and it was definitely needed, but the future holds even more change for the industry.

Record-breaking ICCA Congress stimulates international meetings industry in Dubai·12 November 2018
The 57th ICCA Congress, one of the most prestigious events in the international association meetings industry calendar, has just begun in Dubai, United Arab Emirates, with more than 1,150 senior meetings industry professionals and association meeting planners from almost 80 countries in attendance.

Shangri-La and Tencent partner to deliver greater convenience and personalised experience·11 November 2018
The cooperation will be focused on developing and deploying Smart Hotel solutions to power the transformation of hotel operations and services for Shangri-La, and will expand to more future collaborations across various businesses within the Shangri-La Group worldwide.

Annual Fraud Attack Index· 9 November 2018
Fraud attack rates overall, have increased by 13% since the beginning of 2017, coupon abuse in Q1 of 2018 increased 217% from the last quarter and account Takeovers increased by 31% YOY in Q3 of 2017.

Middle East & Africa Trends the focus for WTM London Day Three· 9 November 2018
Gastrodiplomacy in Jordan, plans for Expo 2020 in Dubai, opportunities in Africa and the latest travel trends for the region were all hotly debated topics in the Middle East & Africa Inspiration Zone on Day Three of WTM London – where Ideas Arrive.

Whitepaper reveals megatrends shaping the future of travel· 8 November 2018
The new research reveals how the travel industry is developing within the fast-changing global economic and social environment.


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