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  • HFTP Research Report: Pre-opening Expenditures in Hospitality

    A study of the pre-opening budget; the timeline for these expenditures; timeline for onboarding of staff; and the selection, installation and training of the technology component. By Agnes DeFranco, Ed.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Internal Controls and the Important Roles They Play in Eradicating Fraud

    Although I have been preoccupied with getting in the education sessions purely related to hospitality finance, technologies and hotel pre-opening, I made sure to participate in Fun with Fraud and Enchanting Employee Embezzlement in Clubs and Hotels presented by Jerry Trieber, CPA, CHAE, CFE, CFF, CGMA, HFTP Global past president and director of audit services/support at HEI Hotels and Resorts.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

The Hotels Network CEO: Personalization Is Opportunity

4hoteliers.com·20 March 2019
Exclusive Feature: The Hotels Network, an innovative company offering technology designed to help hotels increase their revenue through 'predictive personalization' to encourage direct bookings, was founded by CEO Juanjo Rodriguez in 2015.

Can Your Hotel Benefit From Influencer Marketing?

4hoteliers.com·19 March 2019
Most hotel marketers in 2019 have noticed that it has already been a while since conventional advertising strategies have become almost obsolete and a thing of the past.

Istanbul launches global tourism campaign

4hoteliers.com·19 March 2019
In the 2018 tourism report published by the European Travel Commission, Turkey had the biggest tourist count increase among 33 European countries and Istanbul, one of the top 10 most visited cities in the world, has broken records by hosting over 13 million tourists in 2018, an increase of 24%.

Reinventing the Hotel as a Meeting of Worlds

4hoteliers.com·19 March 2019
The mystique of a good hotel has always centred on the idea that unexpected things can happen and I’m not talking about rude surprises, like a hot shower that suddenly turns cold, or a $30 surcharge for wireless internet: I’m talking about intrigue.

Passengers happier when technology smooths their way through passport checks

4hoteliers.com·19 March 2019
Airline passengers are using automated technology for passport checks at double the rate recorded in 2017 and are more satisfied when doing so too. This is according to the SITA 2019 Passenger IT Insights, co-sponsored by Air Transport World, which shows th

How to Organise Your Website Content

4hoteliers.com·18 March 2019
When Marie Kondo first published 'The Life-Changing Magic of Tidying Up' in 2011, best practices for website content were almost entirely different: Eight years ago, applying Kondo’s KonMari method to organizing your website would have been unheard of.

China's Hotel construction pipeline hits new all-time high despite growing concerns about the economic slowdown

4hoteliers.com·18 March 2019
Analysts at Lodging Econometrics (LE) report that China’s total construction pipeline is booming and stands at 2,761 projects/580,635 rooms, up 12% by projects and 6% by rooms year-over-year (YOY).

Making Your Hotel More Attractive to the Best Hotel Managers

4hoteliers.com·18 March 2019
Given how much a subpar employee can cost a business (upwards of 10 times as much as hiring a recruiter), hospitality and hotel businesses need to know how to attract the best talent in the industry and how to keep from settling for candidates that are just 'okay.'

German multinationals are using Airbnb to save money on hotels

4hoteliers.com·17 March 2019
Europcar and Siemens have approved Airbnb for work travel to cut costs, and not only is Airbnb cheaper, but it also 'helped change our thinking as a company,' said Stefan Vorndran, Managing Director of Europcar.

Africa: We Will Become a Wellness Destination

4hoteliers.com·15 March 2019
Travelers have long visited Africa to see its wildlife and other natural glories, but as the continent sees a surge in international visitors, some are coming for another local specialty – Ubuntu – or African wellness.

For luxury concierges, personal touch remains key

4hoteliers.com·14 March 2019
A group of luxury concierges at the ITB Berlin agreed that the profession’s old rules still ring true: never forget a face and never say no. “Quite simply, patrons want our help fixing problems,” said Amadeo Musto D’Amore of the Fairmont Hotel Four Seasons in Hamburg and a member of Les Clefs d'Or, or the Golden Keys.

Hyatt launches the Hyatt Wellbeing Ideation Labs

4hoteliers.com·14 March 2019
Hyatt Hotels Corporation announced the launch of Hyatt Wellbeing Ideation Labs, a new series designed to bring together industry experts to explore ways to better enhance the day-to-day wellbeing for guests, colleagues and customers.

World economy cooling, will impact tourism

4hoteliers.com·13 March 2019
The world economy is going to decline and risk is going to increase over the next year, said Clemens Fuest, president of the Munich-based Ifo Institute, an economic research body.

Dubai leads discussions on hotel retrofitting for a more sustainable industry

4hoteliers.com·13 March 2019
Further driving environmental awareness amongst industry stakeholders, Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) underlines ways in which the adoption of efficient resource management practices can lead to substantial annual savings for hotel properties.

Rotana starts 2019 on a positive note with sustained performance across key markets

4hoteliers.com·13 March 2019
Reflecting its strength and resilience, Rotana reported positive results across the three key performance metrics in the first two months of 2019 in spite of the economic outlook for the region.

Arab World Tourism - The Golden Years Are Coming

4hoteliers.com·12 March 2019
Revolutions, terror attacks and political turmoil have taken their toll on North Africa and Middle East tourism since the so-called Arab Spring in 2011, but over the past two years, the region is seeing a rebound, officials from the region said at the ITB in Berlin this week.

Marketing your destination: Shun the usual suspects

4hoteliers.com·12 March 2019
As the world becomes more digitized, tourism brands and destinations are looking for innovative ways to become part of this change to reach more clients.

New Anantara docuseries showcases the Future of Sustainable Travel

4hoteliers.com·11 March 2019
Anantara Hotels, Resorts & Spas launches 'Beyond Horizons' - a series of mini video documentaries showcasing the breadth and variety of charitable and sustainability work supported by Anantara properties worldwide.

Chinese tourists are looking for richer cultural experiences when venturing abroad

4hoteliers.com· 9 March 2019
'Chinese tourists have been regarded as mobile ATM machines who only want to shop,' said Sophie Zhang, Senior Manager for Programs and Projects, World Tourism Cities Federation (WTCF), 'but that’s changing, they are increasingly interested in exotic customs, beautiful scenery, the environment, and landscapes.'

How Your Hotel Can Benefit from the Bleisure Travel Boom

4hoteliers.com· 8 March 2019
We're likely all familiar with the age-old sentiment of 'all work and no play' — well, that's simply not a dynamic that the modern masses are willing to abide by, it seems, especially in the case of Millennials and with the 'experience economy' evolving before our eyes, we are witnessing what appears to be a generational penchant for mixing business with pleasure.

The Cost of 'Bad Hires' in the Hospitality Industry

4hoteliers.com· 7 March 2019
Do you wonder how much your next bad hire will cost your business—thousands, tens of thousands, or even millions? What’s your plan for fighting bad hires and turnover in your hotel? Out of every industry, the hospitality industry has some of the greatest need for temporary workers.

Rotana's diverse offerings and growing hotel pipeline on display at ITB Berlin 2019

4hoteliers.com· 6 March 2019
Germany emerges as hotel operator’s second largest feeder market with its contribution to company’s revenues growing 4% in 2018.

Back to Basics: Searh Engine Marketing

4hoteliers.com· 6 March 2019
Search engine marketing (SEM) is the act of improving the visibility of your website in the search engine results pages (SERPs), it incorporates search engine optimization (SEO) and pay-per-click (PPC) listings and SEM is a key advertising initiative, so here we’re diving into the PPC basics that you need to know.

The top five challenges facing hotels in 2019

4hoteliers.com· 6 March 2019
Stuart Sinclair, Senior Manager at Equiom Hospitality, works with hotels advising them on financial operations within the hotel industry and ahead of one of the largest events in the hospitality industry calendar, International Hotel Investment Forum in Berlin, Stuart pin points today’s top five challenges for this market and explains what hotels must do to stay ahead.

ITB Berlin 2019 news updates

4hoteliers.com· 5 March 2019
Focus on ecological sustainability and social responsibility at ITB Berlin, ITB Berlin: Debut for the International LGBT+ Leadership Summit and Indigenous Tourism for the first time on a grand scale at ITB Berlin.

Tokyo is Asia's Best City for 'bleisure

4hoteliers.com· 5 March 2019
Tokyo ranks first out of 26 cities in the region for its combination of business and leisure-or bleisure-appeal for travellers, while Singapore, Sydney, Hong Kong and Melbourne join the Japanese capital as 'five-star' bleisure destinations, based on a quantitative barometer included in the new EIU study.

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