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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

  • Letter from the HFTP Global President: Budgeting and Planning are Integral to Success

    HITEC Houston, which attracted HFTP’s largest event attendance in history, may now be behind us but the year is far from over. At the end of this month on July 28 is the new Club Forum in Sarasota, Florida USA.

  • HITEC Special: Revenue Strategy: Not Just a Fancy New Name for Revenue Management

    By Cindy Estis Green. A strategic view of revenue calls for proactive business mix planning and decision-making around deployed resources, well beyond reacting to what comes over the transom. Excerpt from the 2018 HITEC Bytes Special Report.

12 Considerations for Keeping Guests Safe During a Storm

Lodging Magazine·7h
The wind blows, the waters rise, and the lights flicker. How can hospitality providers protect guests? As regions of the country move into the height of the hurricane and severe storm season, the need for lodging managers to prepare for the worst is imperative. Even if a storm isn’t hurricane strength when it makes landfall, the damage can still be severe.

Hogan Hospitality Group Acquires Marin Management Inc.

Lodging Magazine·8h
Hogan Hospitality Group (HHG), a hotel management company with flagship properties in the state of Hawaii, has obtained a majority interest in Marin Management Inc. (MMI), a California-based hospitality group managing properties in California, Arizona, and Texas. With the acquisition, HHG adds 17 hotels, restaurants, and spas to its portfolio, with the majority of properties located in California.

Demand Rises in Smaller Markets, Piquing Investor Interest--Marcus & Millichap Q3 Report

Lodging Magazine·8h
Marcus & Millichap reported a positive outlook for U.S. hotels as confidence remains high among both consumers and business owners. Marcus & Millichap this week released its Q3 2018 National Hospitality Report. According to the report, summer travel is expected to exceed last year’s numbers by 6 percent, which is expected to, in turn, continue boosting the high occupancy that hotels have been experiencing.

Expedia Data Shows Hotel Preferences of Chinese Travelers

Lodging Magazine·8h
Expedia Group and market research company Ipsos today released findings from the Hotels.com Chinese International Travel Monitor (CITM) survey. Conducted in May 2018, the survey of 3,047 Chinese travelers age 18-58 who had gone overseas in the last 12 months showed hotel booking habits and preferences for the world’s largest travel population.

Rockbridge Acquires Hilton at The Arch in Downtown St. Louis

Lodging Magazine·9h
Rockbridge announced their acquisition of the historic Hilton at The Arch hotel in downtown St. Louis, Missouri. The 195-room hotel will be managed by HEI Hotels and Resorts.

Choice Rolls Out Virtual Pay Online for Corporate Travel

Lodging Magazine·18 September 2018
Choice Hotels International has launched a virtual payment option on ChoiceHotels.com to create a seamless booking experience for corporate travelers, becoming the first hotel company to adopt this payment method on its consumer-facing website.

Holiday Inn's Burger Theory Is Giving Away 10,000 Cheeseburgers

Lodging Magazine·18 September 2018
National Cheeseburger Day on Sept. 18 glorifies one of America’s most famous food staples, and Holiday Inn’s Burger Theory brand is giving guests a reason to celebrate. All 25 Burger Theory restaurants in the United States and the one in Canada are having a 10,000 Classic burger giveaway, as well as selling a limited-time creation called The Cheese Louise.

Playa Hotels & Resorts and Hilton Announce Strategic Alliance

Lodging Magazine·17 September 2018
Playa Hotels & Resorts N.V. and Hilton today announced plans to leverage Playa Hotels & Resorts’ all-inclusive expertise with Hilton’s global portfolio, and over 78 million participating members in Hilton Honors to accelerate the growth of Hilton’s all-inclusive resorts.

In Support of Independence: WorldHotels CEO on an Alternative to Soft Brands

Lodging Magazine·17 September 2018
Soft-branded properties are designed to appeal to consumer demand for a more unique lodging experience. With the growth of soft brands, independent luxury hotels are under growing pressure to sign on as such with a major hotel company, which have resources to drive to these properties the revenue they need to stay afloat. Yet many resist rather than make compromises that might detract from their unique character.

GM Karin Kopano Builds Relationships While Opening Hotels

Lodging Magazine·17 September 2018
On June 6, Karin Kopano, GM at Manhattan’s Hotel 50 Bowery, was named General Manager of the Year at the 25th Annual Frank W. Berkman Tourism Achievement Award Dinner at the JW Marriott Essex House New York. The event, hosted by HSMAINY, honors individuals and organizations that have made significant contributions to the tourism industry in New York City.

Hoteliers Meet with Their Representatives to Discuss Top Industry Issues During LAS

Lodging Magazine·14 September 2018
This week, hundreds of hoteliers from across the country convened in the nation’s capital to meet with their representatives on Capitol Hill during the American Hotel & Lodging Association (AHLA) and Asian American Hotel Owners Association (AAHOA) 2018 Legislative Action Summit (LAS). This is the fourth year that AHLA and AAHOA are partnering to unite the industry and highlight key issues to U.S. Representatives and Senators.

WalletHub Names 20 Best U.S. Cities for Oktoberfest Celebrations in 2018

Lodging Magazine·14 September 2018
Oktoberfest will soon kick off but with average flights between New York and Munich from mid-September to late-October costing $1,000 to $2,000, many Americans will be celebrating the annual festival within the United States. Personal-finance website WalletHub recently released its report on 2018’s Best Places for Oktoberfest Celebrations.

U.S. Department of Commerce Reports Record Spending by International Visitors in 2017

Lodging Magazine·13 September 2018
The U.S. Department of Commerce International Trade Administration’s National Travel and Tourism Office (NTTO) this week announced that the United States welcomed nearly 77 million international visitors into the country in 2017. Those visitors collectively spent a record-setting $251.4 billion in 2017, a 2 percent increase when compared to 2016. Over the course of 2017, travel and tourism exports helped support more than 1.2 million American jobs across the United States.

Checking In With Anthony Ingham, Global Brand Leader of Marriott's W and Luxury Collection

Lodging Magazine·13 September 2018
As global brand leader of Marriott International’s W brand, as well as its Luxury Collection soft brand, Anthony Ingham lives and breathes branding. His current position has him taking on everything from brand positioning to marketing and public relations strategy, hotel concept and design innovation, guest experience innovation, footprint strategy, and new-build development worldwide. He recently spoke to LODGING about how his past—especially a three-month hotel stay at age six—drew him to the industry, and his part in the evolution of the W brand in recent years.

Hoteliers To Meet With Lawmakers at 2018 Legislative Action Summit in Washington, D.C.

Lodging Magazine·12 September 2018
The American Hotel & Lodging Association (AHLA) and the Asian American Hotel Owners Association (AAHOA) kicked off their two-day 2018 Legislative Action Summit (LAS) today, as nearly 400 hoteliers from across the country gather to meet with their lawmakers on Capitol Hill. During the summit, hoteliers will discuss the strength of the lodging industry, issues affecting it, and its significant impact on communities around the country. This is the fourth year AHLA and AAHOA are partnering to highlight the lodging industry’s strength and unity.

Say Farewell to the Afterthought Gym: Hotels Are Now Focusing on Fitness Centers

Lodging Magazine·12 September 2018
The hotel gym is finally getting a makeover. Gone are the days when working out while on the road is a dreaded experience in a facility located within a dreary, low-ceilinged basement. Today, many travelers eagerly await experiencing something new in the world of fitness while staying at their property of choice—anticipating the opportunity to try the latest and greatest equipment, classes, fuel, and supportive amenities. The future of the hotel gym looks nothing like its past.

Noble Investment Group Acquires Hilton Garden Inn Atlanta Perimeter Center

Lodging Magazine·12 September 2018
Noble Investment Group has acquired the Hilton Garden Inn Atlanta Perimeter Center with plans to complete a guestroom and public area upgrade and renovation.

Independent Investments: Jim Merkel on the Strategies Driving Rockbridge's Growth

Lodging Magazine·12 September 2018
When Bank One sold to First Chicago, the company’s hotel investment fund business spun out to form Rockbridge Capital. Since then, the company’s leadership has been laser-focused on creating value for its investors by executing over 225 hotel investments. Jim Merkel, CEO of Rockbridge, checked in with LODGING to talk about how his strong background in hospitality has influenced his company’s trajectory and detailed some of the strategies behind the success of his independent properties.

Level 3 Design Group Expands Portfolio to Include Modular Hotels

Lodging Magazine·12 September 2018
Hospitality design firm Level 3 Design Group (L3DG) has expanded its portfolio by adding modular hotels. One of the projects near completion is the dual-branded Marriott Courtyard and TownePlace Suites in Hawthorne opening in October. The other, the San Jose Hilton Garden Inn is on track to be finished by mid- to late-2019.

Sheraton Capitalizes on its Global Portfolio in its Re-Design of Shared Spaces

Lodging Magazine·11 September 2018
In June at the NYU Investment Conference, Sheraton revealed plans to transform the design of its hotels while showcasing its vision for the hotels’ shared spaces. As Marriott’s third largest brand, designing public spaces that are relevant to communities around the world is a challenge, but also an opportunity, says Lionel Sussman, vice president of experience design at Marriott. Sussman tells LODGING that the brand is capitalizing on its large, global portfolio to tap into the concept of the ‘World’s Gathering Place’ and incorporate local touches across its co-working spaces.

LODGING Insider: Jenny Aboudou on Canopy by Hilton's Approach to Hospitality

Lodging Magazine·11 September 2018
LODGING sits down with Jenny Aboudou, senior brand manager of Canopy by Hilton, at the recently opened Canopy by Hilton Portland Pearl District to discuss how Hilton’s first lifestyle brand is approaching the hospitality space, localizing offerings, and personalizing the guest experience.

Five Ways to Reduce and Manage Food Waste in Hotels

Lodging Magazine·11 September 2018
Up to a third of all food is discarded or spoiled prior to consumption, according to the Food and Agriculture Organization of the United Nations. That’s a stark contrast to the 800 million people around the world who do not have enough food. Even worse is the fact that 19 percent of all the waste found in landfills which contributes to the production of greenhouse gases is made up of food.

Real Hospitality Group and Aspect Investment Partners Close on Four Hotel Portfolio

Lodging Magazine·10 September 2018
Real Hospitality Group and Aspect Investment Partners Ltd. have added four hotels to their portfolio and expanded their hotel ownership and management to three new markets: Nashville, Phoenix, and Denver.

Hilton's All Suites Brands Approach 1,000 Open Properties

Lodging Magazine·10 September 2018
The All Suites brands by Hilton have opened 34 new hotels in Q2 2018, bringing the total number of All Suites properties to nearly 1,000. In the second quarter, Hilton’s All Suites brands entered several convention center submarkets and expanded its footprint of multi-brand hotels. The All Suites brands also signed a combined 35 hotel deals in the second quarter, bringing the total combined pipeline to 573 pending hotels.

Managing Historic Hotel Renovation Projects for Success

Lodging Magazine·10 September 2018
Historic hotel renovation projects are always a balancing act. When done correctly, it’s possible to create a modern lodging experience that upholds brand standards while staying true to the authenticity of the original space. However, poor planning, scheduling issues, unrealistic fees, and delayed brand approvals can quickly derail the process.

Nine Hotels Embracing Honey and Bees in Time for National Honey Month

Lodging Magazine· 7 September 2018
Each September, National Honey Month celebrates nature’s sweetener and the honey makers, beekeepers, and busy bees working hard across the country to bring honey to consumers. Hotels throughout the United States have recognized the versatility of this ingredient and are incorporating honey into their food and beverage, wellness offerings, and experiential programs, some even going beyond offerings to support local bee populations. Below are nine hotels and resorts that have added honey into their offerings and programming in unique ways.

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