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  • HFTP Research Report: Pre-opening Expenditures in Hospitality

    A study of the pre-opening budget; the timeline for these expenditures; timeline for onboarding of staff; and the selection, installation and training of the technology component. By Agnes DeFranco, Ed.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

    As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

MEIKO Debuts KA Series Rack Conveyor Dishwashers

Hotel F&B Observer·13 February 2019
MEIKO has launched its latest innovation for North America: the KA Series. This rack conveyor system’s intuitive features and smart design make it easy to use, while the efficient operation helps users save water, energy and chemicals with each use.

Hyatt Place Survey Details Guest Breakfast Habits

Hotel F&B Observer·12 February 2019
As Americans gear up to travel in 2019, a new survey from the Hyatt Place brand found that the more people spend their time away from home, the more likely it is that they will eat the proverbial “most important meal of the day.”

DropShot at FieldHouse Jones Launches New Bar Program

Hotel F&B Observer·11 February 2019
DropShot Coffee & Snack Bar, the all-day cafe located inside Chicago's River North boutique Hotel FieldHouse Jones, has launched a program with craft cocktails, local draft beers, and a rotating selection of wines by the glass.

Benchmark to Operate Avenue Bellevue InterContinental Hotel

Hotel F&B Observer· 4 February 2019
BENCHMARK is expanding its presence in the Pacific Northwest and will operate the newly announced Avenue Bellevue InterContinental Hotel. Part of a new billion-dollar condo, hotel, and retail development in downtown Bellevue, Washington, the new property will be InterContinental Hotels & Resorts’ first venture in the Pacific Northwest.

Hall Structured Finance provides $37.5M loan for new Atlanta Reverb

Hotel F&B Observer· 1 February 2019
Dallas-based Hall Structured Finance closed a new first-lien construction loan totaling $37.5 million to finance the construction of a Reverb Hotel in downtown Atlanta. Reverb is an an upscale, limited-service brand by Hard Rock Hotels, and the proposed Atlanta property will be located within the Castleberry Park mixed-use development, adjacent to the Mercedes-Benz Stadium. The new 195-room hotel is anticipated to open in February 2020. The developer behind the project is Bolton Atlanta.

NKF Arranges $27.8M Refinancing For Courtyard Marriott Riverwalk Hotel In San Antonio, TX

Hotel F&B Observer· 1 February 2019
Newmark Knight Frank (NKF) is pleased to announce it has successfully arranged a $27,800,000 refinancing loan for the Courtyard Marriott Riverwalk hotel in San Antonio, Texas. Executive Managing Director Ben Greazel of NKF’s Capital Markets group originated the ten-year, interest-only, non-recourse loan on behalf of the borrower and long-time client, Finvarb Group, led by Richard Finvarb and Ronny Finvarb. Greazel secured the financing with Benefit Street Partners.

Florida Airport Seeks Developers For Unique Fly-In Hotel

Hotel F&B Observer· 1 February 2019
MELBOURNE, FL--Officials at Orlando Melbourne International Airport (MLB) announced today that they are seeking developers for a unique high-end hotel with ...

Florida Airport Seeks Developers for Fly-In Hotel

Hotel F&B Observer·31 January 2019
Officials at Orlando Melbourne International Airport (MLB) are seeking developers for a high-end hotel with airfield access. The fly-in hotel will accommodate the coastal Florida airport’s accelerated growth in air service and major corporate tenants, with meeting space and lodging in high demand. It will be among only a handful of airport fly-in hotels in the nation.

Interstate Adds Le Meridien in CA; More Management Deals

Hotel F&B Observer·31 January 2019
Whether for hotels under development or those undergoing renovations, hotel companies are taking over management of properties across North America. Here’s a look at a few of the latest deals.

What's Cookin' at Hotels?

Hotel F&B Observer·31 January 2019
Steakhouses, cocktail lounges, beachside restaurants—these are just some of the new food and beverage outlets at properties around the globe.

Caesars Entertainment Launches Caesars Rewards Loyalty Program

Hotel F&B Observer·31 January 2019
Caesars Entertainment Corporation will introduce “Caesars Rewards” as the next evolution of its award-winning loyalty program effective Feb. 1.

Heightening Your Pre-arrival Experience

Hotel F&B Observer·31 January 2019
In the past few years, we’ve witnessed incredible advances to the hotel experience as properties continue to leverage current hospitality trends like personalization, wellness programs and local partnerships, to name a few. But with all of these trends aimed at improving the onsite guest experience, there’s a huge missed opportunity – enhancing the level of interaction before the guest arrives.

Ctrip teams up with Shangri-La to target Chinese travellers

Hotel F&B Observer·31 January 2019 International, Ltd., one of China’s largest integrated travel services company, and Hong Kong-based Shangri-La Hotels and Resorts, an iconic Asian luxury hotel group, have signed an agreement to offer more unique experiences to Chinese consumers across Asia and the world. The agreement enables Shangri-La Group’s brand of hotels and resorts including Shangri-La, Kerry, Hotel Jen and Traders to be directly connected and promoted on Ctrip’s platform.

2018 ALIS award winners announced

Hotel F&B Observer·30 January 2019
The Americas Lodging Investment Summit honored the executives and companies responsible for the most influential hotel industry deals in 2018 with the ALIS awards. The winners were announced this week during this week's ALIS conference at the JW Marriott and Microsoft Theater at L.A. Live. Nominees for the awards are evaluated based on outstanding business performance in various industry sectors.

Study: Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Stay

Hotel F&B Observer·30 January 2019
Hotel operations platform ALICE released research uncovering what factors influence hotel satisfaction and found that almost two-thirds of guests (62%) with complaints said unfriendly staff are the most frustrating part of their stay.

Brexit stalls hotel deals across UK

Hotel F&B Observer·30 January 2019
London’s hotels saw a stronger final quarter of 2018 than the U.K.'s provinces did as occupancy in London rose 5 percent year-over-year compared with a more modest 1-percent increase in hotels outside the capital.

Benchmark Expands In The Pacific Northwest Will Operate Avenue Bellevue InterContinental Hotel

Hotel F&B Observer·30 January 2019
BENCHMARK®, a global hospitality company, is expanding its presence in the Pacific Northwest and will operate the newly announced Avenue Bellevue InterContinental Hotel. Part of a new billion-dollar condo, hotel and retail development in downtown Bellevue, Washington, the spectacular new property will be InterContinental® Hotels & Resorts’ first venture in the Pacific Northwest.

Bettering Your Hotel F&B Operation's Back-of-House

Hotel F&B Observer·30 January 2019
Last fall, I had a chance to spend a few days at the historic Amway Grand Plaza Hotel in Grand Rapids, Michigan, where I met the F&B team and toured the front and back of the house, which includes eight bustling outlets, and sizable meeting and event space.

Knighthead Funding arranges $36M loan for Atlanta's Kimpton Overland

Hotel F&B Observer·29 January 2019
Knighthead Funding provided a U.S. subsidiary of Switzerland-based private real estate investment firm Acron with $36 million in short-term first mortgage debt to refinance a newly constructed luxury destination hotel at the Hartsfield-Jackson Atlanta International Airport.

Across the U.S., Hotel Transactions to Watch

Hotel F&B Observer·29 January 2019
Construction financing was secured for two new-build hotel projects—one run by Destination Resorts and the other by Joie de Vivre; and there’s more.

Report: Profit Grows in December for U.S. Hotels

Hotel F&B Observer·29 January 2019
U.S. hotels continue to make money. Year-over-year GOPPAR growth of 1.5% in December contributed to a 3.4% annual increase in profit for hotels in the U.S., according to data from HotStats tracking full-service hotels. It was the third consecutive year of GOPPAR growth, following YOY increases of 3.7% in 2016 and 3.0% in 2017.

Make the Most of Hotel Food and Beverage Momentum

Hotel F&B Observer·29 January 2019
It is hard to believe it’s been two years since BNP welcomed Hotel F&B to our family of brands. By 2016, Hotel F&B had already established itself as the only media brand dedicated specifically to foodservice professionals in lodging—encompassing hotels, resorts, casinos, cruise lines, conference centers, spas, luxury inns, management companies, and purchasing organizations. When the brand joined BNP, it jumped into the driver’s seat of a well-oiled vehicle with more ways to deliver information, insight, and money-making concepts to you.

American Hotel Register Hosts Its Global Hospitality Expo

Hotel F&B Observer·29 January 2019
American Hotel Register Company kicked off its 2019 Global Hospitality Expo at Loews Sapphire Falls Resort here today.

Agata Hospitality adopts Hotelogix PMS

Hotel F&B Observer·29 January 2019
Hotelogix, a cloud-based Property Management System provider has been selected as the preferred technology partner by Indonesia’s Agata Hospitality. With Hotelogix PMS, the group aims to accomplish efficient multi-property operations. Currently, the group has adopted Hotelogix PMS at three of its properties.

Skal International joins forces with World Tourism Organization during FITUR

Hotel F&B Observer·28 January 2019
Daniela Otero, CEO of Skål International, maintained during this edition of FITUR2019 an important meeting with the UNWTO authorities to increase the collaboration between the two international organisations.

Can Travel Managers Prep for a No-Deal Brexit?

Hotel F&B Observer·28 January 2019
With only two months until the United Kingdom exits the European Union on 29 March, and no one on this planet knowing what form that departure will take, travel management professionals are sitting frustratedly in limbo. “I’ve never seen an issue with so much uncertainty about what the outcome could be,” said Jo Hillman, senior director sales UK & Ireland at Carlson Wagonlit Travel.


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