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How social media reward digital travelers

eHotelier.com - 17 November 2017
Planning a trip has for many professional travelers includes a number of various decisions. And over the last years, many travelers have turned to smart devices to assist in the decision process. Travel has over the years turned into an art of Social Sharing. Even for those that travel alone, whether for business or leisure they are not really traveling alone. Travelers today are surrounded by a community of equal minded people that is passionate about exchange information about their journeys. Travel is more than anything a visual experience.
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Four design tips for better Facebook ads

eHotelier.com - 16 November 2017
While it has become increasingly difficult to organically reach users on Facebook through regular (organic) posts, there is no denying users are more active and spend more time on the platform. Just check out these recent stats showing that 66% of total users – yes, that whopping 2 billion plus – are now active on a daily basis. That’s right. Active. Every. Day.

First look inside the new Novotel Melbourne South Wharf

eHotelier.com - 15 November 2017
The new $150 million Novotel Melbourne South Wharf is in its final stages of construction as part of the $350 million expansion of the Melbourne Convention and Exhibition Centre (MCEC) and broader South Wharf precinct. The hotel, which is on track to open in March 2018 has revealed a first look into its 347 guestrooms and suites which will set a new ‘gold standard’ in guest rooms and hotel interior design.
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Global survey highlights different digital traveler habits

eHotelier.com - 13 November 2017
The main findings from the global report are: When planning a trip: 81% use peer to peer reviews when researching a trip, 47% use voice search, using devices such as Amazon Echo and Google Home, when researching a trip, Nearly 25% of over 55 year olds use a smartphone to research a trip...
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VisitBritain announces partnership to promote regional England's Heartland

eHotelier.com - 13 November 2017
The three-year partnership is a joint initiative with Birmingham Airport, the West Midlands Growth Company, Shakespeare’s England and Marketing Peak District & Derbyshire. Together, the organisations will market Birmingham and the surrounding areas to a global audience, convert inspiration to visit into bookings and promote direct flights to the area. In the first year, the partnership will focus on the US market.
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Tourism market share: Chile's big surprise

eHotelier.com - 12 November 2017
In the past decade, international tourism arrivals to Chile have soared 150% on average. In 2016, Chile’s regional market share was impressive. A ranking of total arrivals in the South America ranks Chile in second place overall:
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Italy Tourism: we are the most desired country

eHotelier.com - 12 November 2017
This is how the president of Enit – Italy’s National Tourism Agency – Evelina Christillin had begun at the press conference that followed the cut of the ribbon of the Italian stand at World Travel Market in London, to which Minister of Cultural Heritage and Tourism and Tourism Dario Franceschini spoke.
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CNN launches the 'Go There Media Fund' to boost travel & tourism sector

eHotelier.com - 10 November 2017
The initiative was announced last night by Rani Raad, President of CNNIC, at a gala dinner ahead of World Travel Market, taking place in London this week. Attended by over 100 Ministers and Travel and Tourism CEOs, CNN’s event opened World Travel Market by celebrating the achievements of the guest of honour, outgoing UNWTO Secretary General Dr Taleb Rifai.
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Wyoming lawmakers consider tax increase for tourism

eHotelier.com - 10 November 2017
The Legislature’s Joint Revenue Committee on Tuesday is drafting a bill that would impose a 1 percent tax at hotels, restaurants, bars and other leisure and hospitality establishments around the state. The tax would raise an estimated $17.8 million annually. Most of the money from the tax would go to fund the state Tourism Office, which spends millions of dollars around the world promoting Wyoming’s tourist attractions.
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What all hoteliers can learn for how food and drink is changing ?

eHotelier.com - 9 November 2017
The hospitality industry in Asia-Pacific is booming and hotel chains are looking to the region to understand the trends in food and beverage and drive new growth.

Travel Industry bosses predict more business will be done in 2018

eHotelier.com - 9 November 2017
Much of this growth will be fuelled by business deals sealed as a result of WTM London, which will host more than 51,500 senior travel industry professionals this week at ExCeL London (6-8 November). The World Travel Market London 2017 Industry Report, released today (6 November) found that three quarters (74%) of the travel delegates asked expect the industry to grow, with 56% hoping for ‘slight growth’ and 18% expecting significant growth.

Hospitality: still below the salt!

eHotelier.com - 9 November 2017
This despite the huge contribution that the industry makes to the life and well-being of the country, to say nothing of the economic and employment contribution it makes as the fourth largest employer. The hospitality industry reaches every single part of the country and will be accessed by almost all of the population every week. That could be from the takeaway coffee on the way to work to the heights of fine dining, from an overnight stay in a bed-and-breakfast to the pampered luxury of a five-star hotel.

Mobile websites vs. apps: the final showdown

eHotelier.com - 9 November 2017
So, if your property hasn’t already gone mobile, what are you waiting for? Perhaps – as is the case with many hoteliers who haven’t – you are wondering whether it is better for you to invest in mobile websites, apps, or both. So let’s examine the pros and cons of both mediums so that you can decide which would be most useful for your property.

Cancun and Riviera Maya register increase in tourism & hotel occupancy in 2017

eHotelier.com - 8 November 2017
Marketing Consultants, a company specialized in marketing and consulting, stated that Cancun received 3.7 million tourists in the first nine months of the year, which allowed the destination to reach a hotel occupancy of 82.9 percent, two points higher than what was registered in 2016. The economic flow that each group of tourists leaves in the destination also increased in comparison to last year. This result is based on 350 surveys that allow a more precise and complete description of the behaviour of the tourist that visits Quintana Roo.

Caribbean Tourism Organization issues post-hurricanes Caribbean update

eHotelier.com - 8 November 2017
The CTO Relief Fund helps families and countries rebuild after hurricanes, with monies raised being sent directly to CTO-member destinations affected by the hurricanes. The impact of Hurricanes Irma and Maria (and Harvey) on airlines servicing the Caribbean.

London tops the list of Europe's cities for international travel

eHotelier.com - 8 November 2017
In 2016, international visitors spent in the region of £11.2billion (€18.9billion) in London, more than in any other city in Europe. Visitors from within the UK spent a further £1.74 billion (€2.94bn). Overall Travel & Tourism directly employs 228,000 jobs in the capital and in terms of Travel & Tourism GDP contribution, London accounts for nearly 19% of the UK’s total.

'Thank you for your kind words': responding to guest reviews

eHotelier.com - 8 November 2017
Hotels around the globe are happily promoting “their” review sites. Logos and links to Trip Advisor and similar sites are prominently displayed on hotels’ home pages and they proudly show off their “best hotel” awards. After all, being showcased on a very popular and highly frequented travel site puts your hotel name “out there” and exposes you to a vast amount of traffic, doesn’t it?

Blink Design Group transforms historic site into luxury hotel

eHotelier.com - 8 November 2017
Nestled in Shanghai’s coveted French Concession district, The Capella Shanghai, Jian Ye Li transports guests back to romantic, early 20th-century Shanghai. Within the heart of this prime residential and retail area, BLINK Design Group has transformed an iconic heritage property into a modern hotel. Created by Jaya Interior Design and completed by BLINK Design Group, who recently acquired the Jaya interiors team, the directive was to create an ultra-luxury property while preserving the architectural heritage and character of the historic site.

Marriott International reports third quarter 2017 results highlights

eHotelier.com - 8 November 2017
On September 23, 2016, Marriott completed its acquisition of Starwood Hotels & Resorts Worldwide (Starwood). The discussion in the first section below reflects reported results for the third quarter in accordance with the US generally accepted accounting principles (GAAP). To further assist investors, the company is also providing (a) adjusted results that exclude merger-related adjustments; and (b) combined financials and selected performance information for 2016 that assume Marriott’s acquisition of Starwood and Starwood’s sale of its timeshare business had been completed on January 1, 2015, but use the estimated fair value of assets and liabilities as of the actual closing date of the acquisition. Combined results also reflect other adjustments as described below. Throughout this press release, the business associated with brands that were in Marriott’s portfolio before the Starwood acquisition is referred to as “Legacy-Marriott”, while the Starwood business and brands that the company acquired are referred to as “Legacy-Starwood.”

Queenstown student awarded tourism scholarship

eHotelier.com - 7 November 2017
Wakatipu High School (WHS) student Harriet Dennison, 18, will study a Diploma in Hospitality Management at the award-winning Queenstown Resort College (QRC), thanks to an inaugural partnership between four Queenstown hotels and the college. The scholarship covers fifty percent of tuition fees for the two-year course and includes a guaranteed paid internship placement at one of AccorHotels’ market-leading Queenstown properties.

Solomon Islands loves tourists - and it shows

eHotelier.com - 7 November 2017
A total of 2589 visitors arrived in August, the figure representing a 34.98 per cent increase over the net increase over the 1916 recorded in August 2016 with marked increases seen from Australia, the US, New Zealand and particularly Japan. Solomon Islands Visitors Bureau CEO, Josefa ‘Jo’ Tuamoto said the 75th anniversary had undoubtedly played a major role in the result.

Marriott International strengthens Kenya presence with second Four Points by Sheraton hotel in the world's wildlife capital

eHotelier.com - 7 November 2017
Marriot International, Inc. today announced the opening of its second hotel in the “World’s Wildlife Capital”, Four Points by Sheraton Nairobi Airport (www.FourPoints.com/NairobiAirport), further consolidating its presence in Kenya. Strategically situated within the main complex of the Jomo Kenyatta International Airport, the hotel is within easy reach from major highways and overlooks the famous Nairobi National Park. It perfectly complements the Four Points by Sheraton Nairobi Hurlingham, located in the city’s central business district which opened earlier this year.
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GDPR and the hotel sector: what you need to know today

eHotelier.com - 7 November 2017
For example, when a consumer signs-up for Spotify and they want to use their Facebook login for ease, Spotify receives their contact info, who their friends are, location, and other details. And in return Facebook receives details on the consumers’ music tastes. However, this unchecked spread of personal information will soon be in for a change. According to GDPR, all businesses; including hotels, will soon need to know exactly where they get data from, to whom they send it, and what they do with it internally.
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FITUR 2018 will be showcasing the latest proposals in international tourism, with special emphasis on sustainability and new technologies

eHotelier.com - 7 November 2017
Specifically this year, FITUR will be showcasing as a novelty the advances made by the first digital innovation lab on 5G for application in the tourism industry and in the sphere of trade fair activities. The lab was created thanks to the collaboration agreement reached by IFEMA with 5TONIC, an organisation founded by TELEFÓNICA and IMDEA Networks Institute, of which ERICSSON is also a member.
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Skal International, the largest association of tourism professionals worldwide, returns from ITB Asia with great optimism

eHotelier.com - 6 November 2017
ITB Asia is an annually held three day B2B trade show and convention for the travel industry; it is designed to become the primary event for the Asia Pacific travel industry, much like its parent event – ITB Berlin.
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Hotel sector must cut carbon footprint by 90% to meet 2-degree climate threshold

eHotelier.com - 5 November 2017
As COP23 (the 23rd session of the Conference of the Parties to the UN Convention on Climate Change) convenes in Bonn, Germany, to further discussions aimed at meeting the Paris Climate Agreement, ITP has revealed the huge contribution hotels must make to help curb climate change.

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