• Compensation and Benefits... An Important Combination When Attracting and Retaining Talented Staff

    Figuring out the right combination of compensation and benefits is the key to attracting and retaining top talent within your organization. Since 2002, the HFTP Americas Research Center has been tracking trends and publishing the HFTP Compensation and Benefits Survey.

  • Write Your Way In: Become an Official HFTP Event Guest Blogger

    Would you like to join us at one of HFTP’s major events coming up this year and take advantage of its valuable education and networking opportunities — registration complimentary of HFTP®? Do you have a penchant for writing and an interest in sharing your experiences? We invite you to become a guest blogger for one of these events in 2018: the brand-new Club Summit, HITEC® Amsterdam, HITEC® Houston, or the Club Hotel & Controllers Conference.

  • Value Added Tax in the GCC

    Details on the new VAT established in the region covered by the GCC, including implementation best practices and documentation requirements. By Tanya Venegas, MBA, MHM, CHIA

  • Members Only: A Room for Robots in Hospitality

    Realistic uses for artificial intelligence are increasing, making way for machine-based assistance in accounting, marketing, customer service and more. This feature details current scenarios where robotics is used in the business environment, such as for accounting tasks.

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U.S. Millennials travelling with kids in record numbers

eHotelier.com·23 February 2018
Quick—what comes to mind when you think of a Millennial traveller? Probably something clichéd, like a young couch-surfer checking off places on her bucket list, or a 30-something tacking on a few extra vacation days to a business trip to subsidize some much-needed adventure.
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RCI expands its global vacation offerings

eHotelier.com·23 February 2018
RCI, the global leader in vacation exchange and part of the Wyndham Worldwide family of brands, welcomed more than 135 newly affiliated resorts to its exchange network in 2017. These additions span across every populated continent and feature vacation experiences with great options for nearly every kind of journey, from surf and sun to glittering modern cities.
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SkyTouch to provide Cloud-based PMS to its growing portfolio of hotels

eHotelier.com·22 February 2018
GrandStay Hospitality, LLC, the franchisor for GrandStay Hotels, and SkyTouch Technology, a premier Property Management System (PMS) vendor, has announced a deal that will bring SkyTouch Hotel OS® to the hotel brand’s 41 properties.
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Business managers looking to use TMCs as a solution ahead of GDPR

eHotelier.com·22 February 2018
The research, released to coincide with the Business Travel Show (21-22 February), looks at the steps businesses will take to protect staff’s data when travelling for work, with 28% saying that they will employ the services of a Travel Management Company and ensure all travel is booked only with agreed suppliers within the travel policy.
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Singapore tourism sector breaks record for the second year running

eHotelier.com·22 February 2018
Tourism receipts rose by 3.9 per cent to S$26.8 billion[1], due primarily to growth in visitor arrivals across all top 10 markets[2] and higher visitor arrivals from high-spending markets such as China, South Korea, United States (US) and United Kingdom (UK). Visitor arrivals increased by 6.2 per cent to 17.4 million, with 13 of the top 15 markets showing growth.
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The Maestro web browser PMS delivers flexibility and mobility

eHotelier.com·22 February 2018
Cloud-based property management is a compelling option in hotel operations today. Cloud property software systems require less on-property hardware and cabling, and maintenance and backups are handled by the system provider. Plus, company data is secure behind commercial firewalls, simplifying compliance requirements.
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Generation Z: Perceived barriers that deter them from joining the hotel industry

eHotelier.com·22 February 2018
The hotel industry in Australia is worth $14 billion with a workforce of 380,000 employees working across 6807 hotels. With the rapid hospitality expansions and high labour turnover in hospitality, there is a skills shortage of 123,000 hospitality skilled workers needed by 2020.
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Free registrations open for 2018 Drinks Industry Show

eHotelier.com·22 February 2018
Registrations are now open for the 2018 Drinks Industry Show in June, as well as the pre-event — the must-be-at Summer Party on March 5th at Botanic Gardens Restaurant in Sydney’s Royal Botanic Garden. And this year, the Drinks Industry Show is an event like no other. Still only for the drinks trade, and still only for those interested in experiencing and learning the latest, this two-day, free event will turn Dockside into a “liquor city” where the trade can sample the hottest tastes from cherry-picked exhibitors who have exactly what consumers are seeking in 2018.
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Canadian tourism: best year ever

eHotelier.com·21 February 2018
The preliminary data, released today by Statistics Canada, shows that Canada has surpassed the previous record set in 2002, by almost a million. “Today’s results are yet another reminder of what has been clear for a while now: Canada is back. And more and more, the world wants to come and visit. We are excited to share our vibrant cities, beautiful natural attractions, diverse cultures and proud history with record numbers of visitors,” said the Honourable Bardish Chagger, Minister of Small Business and Tourism and Leader of the Government in the House of Commons.
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Travel to 'last chance' destinations spikes

eHotelier.com·21 February 2018
Since 2003, leading travel insurance comparison site, Squaremouth, has been collecting customer data to gain insights into travel trends. Using this information, Squaremouth reports the recent growth in popularity to these countries.
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Tapping into the wellness tourism market

eHotelier.com·21 February 2018
By comparison, Singapore, with the third highest per capita GDP in the world in 2017 had a GDP of US$305.7 billion. Indeed, the GWI reported that from 2013 to 2015, while the world economy shrank by -3.6%, the wellness economy grew by 10.6%. This type of growth has largely been unseen in other industry sectors, and what’s more, wellness tourism (and the wellness industry as a whole) appears to be resistant to general economic headwinds.
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How extended stay and serviced apartments are here to stay

eHotelier.com·21 February 2018
BridgeStreet’s launch and success as the first technology platform dedicated to business travel have sparked unprecedented growth for the company – and new awareness for the sector. The once-curious OTA has quieted naysayers and laid the foundation for all serviced apartments to enter the era of the modern business travellers. This means Corporate Travel Managers can book in real time, Suppliers can access global demand with ease, and technology is evolving to meet those needs to a tailored fit.
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South Korea wins most powerful passport in the world

eHotelier.com·21 February 2018
The PyeongChang 2018 Winter Olympic Games isn’t the only thing South Korea is proud of this February. As the world tunes in, South Korea takes the lead with the world’s most powerful passport. Ranking with an impressive visa-free score of 162, South Korea joins Singapore at the top of The Passport Index ranking for the first time, ever.

avidtm hotels now available for franchising in Mexico

eHotelier.com·21 February 2018
IHG® (InterContinental Hotels Group), one of the world’s leading hotel companies, today announces that avid™ hotels, its new high-quality midscale brand, is now available for franchising in Mexico. The launch of the brand in Mexico closely follows the introduction of avid hotels in the U.S. and Canada last fall, where the company has already signed 75 franchise agreements. This milestone further demonstrates the brand’s rapid start and growth potential.

Warwick Hotels to open seven properties in Saudi Arabia

eHotelier.com·21 February 2018
WHR has been in operation for more than three decades and in the Middle East since 2012. The current portfolio in this region spans 6 countries, including the UAE, Qatar, Lebanon, Iraq, Turkey and Saudi Arabia. Continuing its successful growth strategy, shaping new partnerships and strengthening its brand presence, WHR will open 7 new hotels in key cities in Saudi Arabia: Al Hamra Palace by Warwick, Dabab Hotel by Warwick, Makeen Homes by Warwick, Warwick Riyadh; four luxury hotels situated in the capital, Salsabil by Warwick and Salsabil Residence by Warwick in Jeddah and Warwick Al Khobar on Corniche Road.
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Virtual payment solutions lower direct hotel costs

eHotelier.com·20 February 2018
A new HRS white paper – “Savings through Transparency” – reveals that the average room price of booked overnight stays in hotels decreases by twelve percent on average after a central, virtual payment solution is introduced. The analysis took into account 30,000 hotel bookings by companies, equally divided into bookings made before and after the introduction of a virtual payment solution.
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Wyndham Worldwide agrees to sell its European vacation rental business

eHotelier.com·20 February 2018
Wyndham Worldwide Corporation today announced that it has entered into a definitive agreement for the sale of its European vacation rental business to Platinum Equity for approximately $1.3 billion.
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Wynn Resorts announces commencement of consent solicitation

eHotelier.com·19 February 2018
The Proposed Amendment would conform the definition of “Change of Control” relating to ownership of equity interests in the Company in the Indenture to the terms of the indentures governing the Issuers’ other outstanding notes.
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What impact will GDPR have on hotels?

eHotelier.com·19 February 2018
Over the last couple of years, the hotel industry is considered as one of the most vulnerable to data threats. It was reported that the hotel industry accounts for one of the highest numbers of breaches in any sector. With the introduction of the General Data Protection Regulation (GDPR), new laws will be put in place that seeks to safeguard the rights of EU data subjects. But what is GDPR exactly? GDPR is a new set of rules designed to give citizens more control over their data.
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Customer expectations for hospitality in 2018

eHotelier.com·18 February 2018
The 21st-century customer has high expectations for not only the product or service they’re buying, but most importantly for the experience they have while purchasing it. Let’s have a closer look at the needs of the customers in 2018, with the emphasis on the hospitality industry. First, we should get to know the modern customers. What are their basic characteristics? What should every company know in order to become successful in today’s market?
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Former luxury hotelier Peter Chittick is now funding educational charity

eHotelier.com·16 February 2018
Stay At School works with poor mountain communities in Nepal to create brighter futures through better education. By building and supporting boarding houses at schools in remote, marginalised areas of Nepal, Stay At School enables children to access and maintain the education that is key to their future and the development of their communities. The charity is founded by Peter Chittick, the former owner of the luxury hotel, Crillon le Brave in Provence.
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Top seven meeting trends for 2018

eHotelier.com·16 February 2018
, an international lifestyle company featuring an unrivalled collection of individual hotels, resorts and vacation residences, has announced the top meetings trends for 2018 based on data from its recent “State of the Meetings Industry” survey. With more than 300 corporate, association, government and independent planners contributing to its sixth-annual survey – 66 percent of whom control more than $100,000per year in guest room, meeting space and food and beverage spend for their organizations – the hospitality leader has garnered key learnings around meeting planning, execution, and participation.
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Get more transient business by geo-targetting AdWords

eHotelier.com·15 February 2018
Looking for more transient business for your hotel? Well, I might just have the answer for you. It comes in the from of a 10 minute time investment in AdWords. …Seems simple enough. Most people these days (yourself probably included) are constantly using their phones. Walk outside during lunch time and you will be hard pressed to find someone who isn’t staring into their mobile devices. This isn’t limited to kids or millennials and this isn’t just limited to lunch time. Anytime you go outside, you can see that people are immersed in their phones.
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What do women want from solo travel

eHotelier.com·15 February 2018
Women dominate solo travel in a 63/36 split. The Solo Travel Society on Facebook has over 225,000 fans and 63% of them are women. A Booking.com survey found that 65% of US women are taking vacations without their partners. This is consistent with the travel experiences of Janice Waugh, publisher of Solo Traveler. “I see women travelling solo far more often than men,” she said. “In one case, I was on a train in India and, randomly, there were four female solo travellers in one row: a Brit, a Canadian, and two Americans.”
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A lesson in lobby leadership

eHotelier.com·15 February 2018
All of us in the hospitality industry have a simple responsibility: Be a great and gracious host. We are not building dams or designing software. We are providing a sanctuary for weary travelers, a home away from home for road warriors or a luxurious escape for vacationing families.
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European Travel Commission reports extraordinary results for European tourism in 2017

eHotelier.com·14 February 2018
According to the latest European Travel Commission‘s “European Tourism 2017-Trends & Prospects“, regional expansion was supported by the economic growth in major source markets and the recovery of destinations previously affected by security concerns. Almost all monitored destinations saw increases in tourist arrivals with more than a half growing in excess of 10%.

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