• The Art of Pitching: Is it Overrated - or Essential?

    Pitching… that thing we force notoriously introverted geeks to do for funding. The main idea is that an entrepreneur — unless his name is Elon Musk or Tony Stark — has limited resources and needs the financial support of pockets that are substantially deeper than his own.

  • What to Expect: New Changes Coming to Lease Accounting Standards

    The upcoming revision to lease accounting standards was one of the topics discussed by the HFTP Hotel Advisory Council in their February 2018 meeting. The surprising conclusion from the council: The hotel industry in general is not prepared for the changes, and there is no viable off-the-shelf software that any of the members were aware of that would assist with the accounting for the new standard.

  • HFTP GDPR Guidelines: Hospitality Organization Flow Charts

    This document is a set of flow charts illustrating data flow scenarios, involved parties providing hospitality services, steps of the guest journey and more. Four scenarios are presented: independent hotel, independent hotel with third party agreement, branded hotel and branded hotel with independent control.

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

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Airbnb Says Feds Could Save Billions Using Home-Sharing Platform

hotelbusiness.com·Requires Registration ·25 April 2018
The federal government could save more than $4.1 billion if federal employees used Airbnb listings when traveling for work, according to a new analysis by the company. The report comes on the same day that Airbnb Co-founder, Head of Community and CEO Brian Chesky is here to keynote the Internet Association dinner and meet with both parties on Capitol Hill.
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High Point Market Partners with InspireDesign to Present a Must-See Event for Hospitality Buyers

hotelbusiness.com·Requires Registration ·24 April 2018
The High Point Market Authority (HPMA) has partnered with leading hospitality design magazine, InspireDesign, to present the third annual Hospitality at Market program during Fall Market, October 13-17.

Italy's Portrait brand focuses on guest experiences

hotelbusiness.com·Requires Registration ·21 April 2018
Valeriano Antonioli has traveled the world during his nearly 30-year career in hospitality. He has held positions in 12 different cities including Milan; Los Angeles; Saint Petersburg, Russia; and Scottsdale, AZ. After spending seven years in the U.S., a conversation with a member of one of Italy’s most famous families lured him back over the pond in 2010 to become the CEO of the Lungarno Collection, based here.

When transitioning to mobile, don't forget about F&B

hotelbusiness.com·Requires Registration ·21 April 2018
There was a time when great service at a restaurant meant a friendly smile, an attentive—but not too attentive—server, and hot, well-prepared food. These days, good service still means all of those things, but it can be augmented with technology. Guests can sit down at a table in a restaurant or in an F&B area, order on a tablet and pay for their meal that way, too—even splitting the bill between several different cards if they want. Technology has made the guest-facing aspect of serving food easier—so why haven’t more restaurants and hotels moved toward doing the same back-of-house?

At annual conference, La Quinta addresses elephant in room

hotelbusiness.com·Requires Registration ·21 April 2018
Half a century ago, La Quinta founders Sam and Phil Barshop opened the brand’s first property in San Antonio, across the street from HemisFair ’68. Today, the brand has 900 properties across six countries, and there are more than 250 properties in the pipeline. All that being said, Wyndham Worldwide’s pending acquisition of the company’s hotel franchise and management businesses sparked questions, and La Quinta did its best to answer them at its annual conference.

Hunter celebrates 30 with strong attendance

hotelbusiness.com·Requires Registration ·21 April 2018
There was cause for celebration at the Hunter Hotel Conference, held here at the Atlanta Marriott Marquis, as organizers and attendees of the investment event marked its 30th anniversary. Hospitality leaders were buoyed by strong economic indicators, including the Federal Reserve’s move to raise interest rates from 1.5% to 1.75%—the highest level since 2008—with at least two more increases forecast. Elie Maalouf, CEO, Americas, IHG, noted that a growing gross domestic product, tax cuts, increased consumer spending and high consumer confidence equals a favorable outcome for the hotel industry. “Profits are profits and people will spend on travel,” said Maalouf. “I’m watching consumer debt and the credit card delinquencies. It first starts to trickle.”
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Cobblestone Hotels celebrates 10 years, looks to the future

hotelbusiness.com·Requires Registration ·21 April 2018
For Neenah, WI-based Cobblestone Hotels, this year’s conference, held here at the Radisson Blu Mall of America last month, had a theme that was equal parts simple and descriptive: Celebrating Ten Years. The corporate team for Cobblestone Hotel & Suites, Cobblestone Inn & Suites and Boarders Inn and Suites by Cobblestone Hotels—joined by general managers, owners, prospective investors and more—took time to reflect on the company’s first decade in existence and lay out plans for the next decade.

Grace Hotels aims for 30 new properties under development

hotelbusiness.com·Requires Registration ·21 April 2018
Privately-owned Grace Hotels is in a period of growth—and the luxury boutique hotel brand doesn’t plan on slowing down anytime soon. By investing in its leadership team, the company believes it will grow its portfolio faster than ever before. “It has been 11 years since Grace Mykonos opened and the group has grown steadily since then,” said Robert Swade, who became Grace Hotels’ CEO in September 2016 after an 11-year stint at Jumeirah Group, where he rose to the title of COO. “The portfolio now features six hotels in Greece, the United States and Argentina. As a brand, Grace has achieved great recognition in a relatively short space of time, through its beautiful and iconic properties, and by consistently delivering exceptional guest experiences.”

For Preferred Hotels, indy spirit is key

hotelbusiness.com·Requires Registration ·21 April 2018
On Jan. 29, 1968, 12 independent U.S. hotels that felt they could compete better and more effectively with the big chain hotels in their backyard by cross-selling, marketing and promoting each other, leveraging their uniqueness and power as a collective, formed Preferred Hotels & Resorts. Now celebrating its golden anniversary, the company has transformed well beyond its humble beginnings—with plans for more.

Fostering Deeper Connections With Guests to Beat Airbnb

hotelbusiness.com·Requires Registration ·21 April 2018
LONDON-The hospitality game is shifting as alternative accommodation platforms like Airbnb seek to gain market share by investing in wider guest experiences beyond accommodations. A London-based brand experience agency argues that building a sense of community through intelligent design is one way for hoteliers to thwart Airbnb and the like. 'There's much to be learned The post Fostering Deeper Connections With Guests to Beat Airbnb appeared first on Hotel Business.

These Hotel Activities Go Off the Beaten Path

hotelbusiness.com·Requires Registration ·21 April 2018
From Tokyo to Montana, hoteliers are upping their game in terms of one-of-a-kind activities designed to deliver exceptional experiences to be remembered long after guests leave the property. Guests are invited to tap into the heart of a samurai or saddle up with cowgirl legends as hotel activities go off the beaten path.

Hospitality That's Out of This World

hotelbusiness.com·Requires Registration ·21 April 2018
With every piece of paper that crosses my desk, or every email that lands in my inbox, sometimes it's hard to wade through all of the information. I'm sure you know that feeling. But then, there's that one message that causes not only a second glance, but a stop-and-stare. I got one of those about The post Hospitality That's Out of This World appeared first on Hotel Business.

Saving the Earth-One Property at a Time

hotelbusiness.com·Requires Registration ·20 April 2018
INTERNATIONAL REPORT-With Earth Day coming this Sunday, hospitality brands are highlighting their efforts to help save the planet. Here are just a few of many those efforts going on: Iberostar Removes Single-Use Plastics In 2019, Iberostar Group's portfolio of more than 110 hotels will be free of single-use plastics, following an initial implementation on the The post Saving the Earth-One Property at a Time appeared first on Hotel Business.

TripAdvisor, Booking Holdings Invest in Experiences Sector

hotelbusiness.com·Requires Registration ·20 April 2018
NATIONAL REPORT-Recognizing that experience is king in travel today, both TripAdvisor and Booking Holdings have made moves to acquire technology platforms in the tours and attractions space. TripAdvisor has acquired Bokun, a leading provider of business management technology for the tours, attractions and experiences industry. With the acquisition, TripAdvisor expands its offering, now providing suppliers The post TripAdvisor, Booking Holdings Invest in Experiences Sector appeared first on Hotel Business.

Survey: Exclusive Experiences Tops with Luxury Travelers

hotelbusiness.com·Requires Registration ·20 April 2018
A recent survey reveals that luxury travelers are most interested in exclusive access and experiences, particularly VIP tours, private cars and drivers, and customized culinary experiences. These findings were taken from the annual Travel Trends Survey conducted by Travel Leaders Group, a North American travel agency company, encompassing thousands of travel agents across the continent, including luxury travel advisors from Protravel International and Tzell Travel, part of Travel Leaders Luxury Brands.
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Marriott's Family of Brands Grow Globally

hotelbusiness.com·Requires Registration ·19 April 2018
Marriott International’s family of brands is expanding its footprint across the globe, with a couple of W Hotels set to open in far-flung destinations and the debut of the Tribute Portfolio in Germany.
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Grace Bay Resorts Acquires Point Grace

hotelbusiness.com·Requires Registration ·13 April 2018
Grace Bay Resorts will assume ownership and management of Point Grace, the boutique resort located less than a mile from Grace Bay Club on the Grace Bay Beach. The resort will be rebranded a Grace Bay Resort property and will retain the Point Grace name, with gradual improvements planned over the next several months. With 35 luxury suites, the resort blends Caribbean charm with modern design. Point Grace currently operates two restaurants—Hutchings Restaurant, overlooking the pool, and Grace’s Cottage, a dinner-only restaurant with a diverse gourmet Caribbean menu. Point Grace also offers intimate spa experiences, a wide range of water activities and curated excursions.
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Q&A with Chip Rogers

hotelbusiness.com·Requires Registration ·12 April 2018
AAHOA President and CEO Chip Rogers spoke with Hotel Business about pressing issues in hospitality and lodging today; top challenges hotel owners are facing; and how industry associations can work together to move the hotel industry as a whole forward.
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Marriott Sets Sights on Global Growth

hotelbusiness.com·Requires Registration ·12 April 2018
Marriott International’s subsidiary brands are expanding the company’s portfolio across the globe. The company has what it calls ambitious growth plans for its Middle East and Africa region, following signings for more than 30 properties and more than 5,000 rooms in the last 12 months. The signings put Marriott on track to increase its portfolio in the region to nearly 370 hotels—an increase of more than 50% over the next five years. This will amount to more than 80,000 rooms across 21 brands, including the introduction in the region of brands such as Edition, Element and AC Hotels by Marriott. Also in line with its development plans, the company and its property owners expect to add 30,000 new jobs across the region in the next five years.
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Study: Hotels Are Struggling to Find Relevance Among Younger Guests

hotelbusiness.com·Requires Registration ·11 April 2018
Oracle released the findings of a global study titled, “The Loyalty Divide, Operator and Consumer Perspectives, Hotels 2018,” auditing consumer perceptions and hospitality brand realities of loyalty programs and influences. “The Loyalty Divide” reveals that hotel operators believe they offer personalized and relevant rewards while consumers disagree and look to social influencers for aspirational recommendations that drive their travel experience.

HB ON THE SCENE: Making Its Mark, Wyndham Unites Brands Under One Family

hotelbusiness.com·Requires Registration ·10 April 2018
Wyndham Hotel Group’s brands are getting a new look. Beginning next week, “by Wyndham” will be added to each of the hospitality group’s brands (e.g., Ramada by Wyndham). At the Wyndham Hotel Group 2018 Global Conference, held here this week at Mandalay Bay Resort and Casino, Geoff Ballotti, president and CEO of the hotel group, riled up franchisees with the announcement.

Cycas to Manage Hyatt's First European Dual-Branded Hotel

hotelbusiness.com·Requires Registration ·10 April 2018
Cycas Hospitality, one of the largest branded extended-stay hotel operators in the U.K., is continuing its international rollout by signing its inaugural deal in France, which will see it manage the first dual-branded Hyatt property in Europe. Cycas signed a lease agreement to operate the Hyatt Place and Hyatt House hotels, which are both on one site, close to Paris Charles De Gaulle airport. Cycas currently operates Hyatt Place London Heathrow Airport.

Study: Outlook for Lodging F&B Is Strong

hotelbusiness.com·Requires Registration · 9 April 2018
A new trends report from Avendra that gauges demand for hotel food and beverage over the next two to three years finds that the area is expected to grow—in revenue, investment and square footage—during that time period. “Lodging Food & Beverage Outlook” reveals current F&B and occupancy performance, identifies hoteliers’ investment plans and details new food formats for the future.
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The Hotel Group: 'Are we really a company of value and culture?'

hotelbusiness.com·Requires Registration · 7 April 2018
Many factors can help management companies survive the ups and downs of the lodging industry; however, there’s one in particular that stands out for The Hotel Group (THG), and that’s something that hasn’t changed in more than two decades.
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PM Hotel Group team speedily grows its portfolio

hotelbusiness.com·Requires Registration · 7 April 2018
When two of the three founders of your management company are Cornell University graduates who met while playing for an Ivy League championship-winning football program, it’s not surprising that there’s a focus on strengthening the team by keeping its “players”—associates—content.
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Fighting hospitality norms requires flexibility

hotelbusiness.com·Requires Registration · 7 April 2018
With travelers’ needs and expectations changing, the hospitality industry must be more flexible to give them what they are looking for. That’s the message from Adrianne Korczynski, VP/creative director, hospitality, FRCH Design Worldwide. “Hospitality still takes itself too seriously,” she said “Hoteliers need to embrace travelers looking for unique experiences and take more risks. There’s an opportunity to reinvent hospitality and fight traditional hospitality norms.”

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