• Value Added Tax in the GCC

    Details on the new VAT established in the region covered by the GCC, including implementation best practices and documentation requirements. By Tanya Venegas, MBA, MHM, CHIA

  • Members Only: A Room for Robots in Hospitality

    Realistic uses for artificial intelligence are increasing, making way for machine-based assistance in accounting, marketing, customer service and more. This feature details current scenarios where robotics is used in the business environment, such as for accounting tasks.

  • Letter from the HFTP Global President: A New Year Equals New Possibilities

    Written By: Timothy G. Nauss, CHAE - We are officially in the year 2018. Now is the ideal time to reflect on the successes of the old year, and prepare to make this new year the best one ever. Just as we set goals for ourselves to make us healthier, happier and more successful, HFTP as an organization sets goals each year to better meet the needs of our members and the hospitality industry.

  • GDPR in Hospitality: Vendor Compliance Query Template Available to Industry

    As a professional association, Hospitality Financial and Technology Professionals (HFTP®) created a group of hospitality industry experts to develop hospitality-specific guidelines to assist with preparation for General Data Protection Regulation (GDPR) compliance.


Axilla Capital Closes $27.6M Acquisition Loan for Dallas Crowne Plaza·Requires Registration ·18 January 2018
Axilla Capital LLC closed a $27.6-million loan for its client’s acquisition of the Crowne Plaza hotel located near the Dallas Galleria in Addison, TX. The loan proceeds were used to purchase the property and fund a capital improvement reserve. Managing Principal Joel Mazur and Associate Tom Fleming represented the borrower on the transaction.

Hyatt Configures Organization to Accelerate Growth·Requires Registration ·18 January 2018
Hyatt Hotels Corp. will realign its corporate leadership team and operations. The key changes, expected to be completed in the second quarter of 2018, include the formation of a new commercial services portfolio at the executive-committee level that will combine guest and customer engagement functions under a new chief commercial officer position. Further, the company is also consolidating managed and franchised hotel operations and owner relations into one portfolio, reporting to Chuck Floyd, global president of operations. The legal and corporate services portfolio is also being realigned under new leadership.

AccorHotels Intros 'Smart,' Accessible Guestroom·Requires Registration ·17 January 2018
AccorHotels has unveiled its new “Smart Room” to deliver cutting-edge accessibility features designed to meet the needs of every traveler, with hopes to inspire the hotel industry to follow suit. Developed by the design solutions department of AccorHotels in association with designer Didier Versavel, the concept room is arrayed with features that meet the needs of guests with reduced mobility.

Looking Ahead to ALIS, Plus the Industry Outlook·Requires Registration ·15 January 2018
As we’re closing this January 15th edition—the ALIS issue—we’ve set our sights on heading to Los Angeles to the annual hotel investment conference toward the end of this month. 2018 is here and we’re ready to face it head-on to see if all of the forecasts—ones that we’ve digested to determine the course of business—will, in fact, ring true. But just what are some of the indicators and key projections for 2018?

Interstate Expands Portfolio; Hotel Equities Grows in FL; More...·Requires Registration ·15 January 2018
Interstate Hotels & Resorts has been selected to manage the 349-room Renaissance Philadelphia Airport Hotel, recently acquired by Amena Hotels LLC. The hotel will immediately undergo a comprehensive renovation.

Survey: Travel Brags Are Essential to Travel Experience·Requires Registration ·15 January 2018
The advent of social media has changed how people share what’s going on in their lives. Often a mix of selfies, political rants and baby photos, there’s something else appearing in status updates—the “travel brag” has crept into the digital ecosphere.

In the Spirit: What's Trending in Cocktails·Requires Registration ·15 January 2018
Some might say that good bartenders are born, not made. The basics of the job—accurate pours, ingredient selection and good conversation—can go a long way, but it’s the subtle nuances that add flavor to the bar experience. Shel Bourdon, the recently appointed national director of bars for Two Roads Hospitality, has an affinity for cocktail bars.

Texas Sheraton Invites Guests in the Backyard·Requires Registration ·15 January 2018
They say that going beyond one’s backyard grants one perspective. At Sheraton Austin Hotel at the Capitol, the newly designed outdoor space aptly named The Backyard at Waller Creek grants visitors a fun vibe and lots of Texas flavor.

Sabre Corporation's CFO to Retire·Requires Registration ·12 January 2018
Sabre Corporation’s CFO Rick Simonson, 59, will retire from his role at the end of the year. To help ensure an orderly transition, Simonson will step down from his current position once a successor is appointed, but will remain with Sabre as a senior advisor. The company has initiated an internal and external search to fill the CFO position.

Bobbi Brown to Open Boutique Hotel·Requires Registration ·12 January 2018
Bobbi Brown is the latest celebrity to enter the hospitality industry. Brown and her husband, Steven Plofker, are opening The George Inn here. A preview of the historic property, which has been completely restored into a 32-room boutique hotel, will take place later this month.

Milestone Growth for Hilton's Midscale Brand·Requires Registration ·12 January 2018
Tru by Hilton opened its first-ever property in Oklahoma City followed by eight additional hotel locations, and expanded internationally with signed deals for three locations in Canada. In addition, the first-ever Tru by Hilton and Home2 Suites by Hilton dual-brand hotel marked its grand opening in Murfreesboro, TN. With more than 470 hotels in various stages of development, Tru by Hilton continues to fuel the development pipeline.

Full-Service Figures in Four Financings, Sale·Requires Registration ·10 January 2018
Some full-service hotels with large inventory pools are in the news today, whether they’re getting the funds they need or in transaction mode. Here are a few to know.

Funds Flowing for Pair of Projects·Requires Registration · 9 January 2018
Funds are flowing for a variety of hotel projects, helping keep the momentum going for owner and developer activity. Here’s a pair to know.

Three Brands Debut in Markets Abroad·Requires Registration · 5 January 2018
Hotel Business is tracking hotel openings abroad. Fairfield by Marriott debuted in Shanghai, the first Fairmont property arrived in Morocco, and more. Let’s take a look:

Rosewood Hotels & Resorts to Open Six Properties This Year·Requires Registration · 4 January 2018
Rosewood Hotels & Resorts is expected to open six new properties this year, including its first in Hong Kong.

Recent Revamps in Ireland, Spain, Canada·Requires Registration · 4 January 2018
Whether it’s inspired by Dublin’s culture or an enhanced version of a monumental palace, global hotel brands are sprucing up their offerings for today’s modern traveler. Here’s a look at three of them:

Molly Pidgeon Launches Design-Build, Construction Management Firm·Requires Registration · 3 January 2018
Molly Pidgeon has launched Pidgeon & Company, a multifaceted design-build and construction management firm. Her interior design firm, House of Dietrich, will fall under the Pidgeon & Company umbrella.

Transactions in Focus in New Year·Requires Registration · 2 January 2018
The New Year kicks off with news of domestic transaction activity. Here’s several to know. In Texas, Holliday Fenoglio Fowler LP (HFF) sold the Hilton Dallas/Rockwall Lakefront, a 231-room, full-service hotel in The Harbor mixed-use waterfront destination on Lake Ray Hubbard in the Dallas-area community of Rockwall. The purchase price was not disclosed.

Fornova Highlights Three Trends in Hotel Distribution to Watch·Requires Registration · 2 January 2018
Fornova closed 2017 with year-over-year revenue growth in excess of 50%, and it raised a Series B financing to spur expansion in the year ahead, according to the company. CEO Dori Stein anticipates a year of even faster growth in 2018, and pointed to three trends in distribution that all hotels should pay attention to in the coming year:

Hilton Finishes Off 2017 With Openings, Addition to Portfolio·Requires Registration · 2 January 2018
Hilton closed 2017 with two hotel openings and a new hotel in its portfolio. Here’s a look at what’s new: Embassy Suites by Hilton Wilmington Riverfront Hilton has opened the 186-suite Embassy Suites by Hilton Wilmington Riverfront in Wilmington, NC. The hotel is owned and operated by Harmony Hospitality Inc.

Marriott's Select-Service Hotels Primed For Growth in Asia-Pacific·Requires Registration ·29 December 2017
Marriott International Inc.’s select-service brands are driving its expansion in the Asia-Pacific region this year. With a diverse portfolio of 21 brands—seven are select-service brands with hotels open or under development, including Fairfield by Marriott, Courtyard by Marriott, Four Points by Sheraton, Aloft, Moxy, Element and AC Hotels—this tier is leading the rapid expansion of Marriott International’s footprint in Asia-Pacific with most rooms signed in 2017, and the momentum continues into 2018, according to the brand.

Beachfront Resorts Get New Looks·Requires Registration ·29 December 2017
Winter weather makes anyone dream about a sun-filled vacation. These beachfront resorts have completed—or are in the process of—updating their looks via renovations aimed to appeal to guests.

Closing Out 2017, North American Hoteliers See Solid Gains in Rates and Bookings·Requires Registration ·29 December 2017
TravelClick recently released findings from its “December 2017 North American Hospitality Review (NAHR),” which found that all travel segments in the fourth quarter of 2017 are experiencing growth in both average daily rates (ADR) and bookings, up 1.2% and 4.3%, respectively. TravelClick also found that RevPAR for these segments is up 5.6% during this time.

Airbnb Positions Itself as OTA Alternative for Boutique Hotels, B&Bs·Requires Registration ·28 December 2017
Airbnb is on pace to break records on New Year’s Eve with nearly 3 million travelers estimated to be staying at an accommodation booked on the homesharing site—and some hoteliers will be benefiting from that. “This will be the single biggest night for an accommodation company ever, breaking the record we set on Aug. 12 earlier this year of 2.6 million people,” said Chris Lehane, Airbnb’s head of global policy and public affairs, during a conference call. “These guests will be hailing from all around the world—210 different countries and territories, from Togo to Tajikistan, Suriname and many, many more. We have hosts from over 200 distinct countries and territories.”

Hard Rock International Sets Sights on Maldives·Requires Registration ·28 December 2017
Hard Rock International has plans to expand its portfolio with Hard Rock Hotel Maldives and Hard Rock Cafe Maldives, slated to open on Oct. 1, 2018. As part of the Emboodhoo Lagoon project, the first integrated resort destination in the Maldives, the brand will work in collaboration with Singha Estate Public Company Limited, a Thailand-based development company.

Global Growth Continues Apace·Requires Registration ·27 December 2017
Hoteliers and developers across the globe are keeping busy with new property openings. Here are a few to know. In St. James, Barbados, Elegant Hotels Group opened Treasure Beach, its seventh property on the island, following a $10.5 million renovation.


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