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  • HFTP Research Report: Pre-opening Expenditures in Hospitality

    A study of the pre-opening budget; the timeline for these expenditures; timeline for onboarding of staff; and the selection, installation and training of the technology component. By Agnes DeFranco, Ed.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Internal Controls and the Important Roles They Play in Eradicating Fraud

    Although I have been preoccupied with getting in the education sessions purely related to hospitality finance, technologies and hotel pre-opening, I made sure to participate in Fun with Fraud and Enchanting Employee Embezzlement in Clubs and Hotels presented by Jerry Trieber, CPA, CHAE, CFE, CFF, CGMA, HFTP Global past president and director of audit services/support at HEI Hotels and Resorts.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

TravelClick: Rate Growth Remains Steady Despite Booking Declines

hotelbusiness.com·Requires Registration ·20 March 2019
TravelClick has released new data from its “February 2019 North American Hospitality Review (NAHR).” According to this data, ADR is up 2.7% across all travel segments during the first quarter of the year, led by group travel, up 3.8%. Similarly, the transient business and transient leisure travel segments are also up 2.1% and 2.2%, respectively. However, bookings have taken a dip this quarter, down 4.5% overall. RevPAR is down as well, except for group travel, which is slightly up 0.5%. Transient reservations are slowing.

How This Hotel Met Super-Size Wireless Needs for The Big Game

hotelbusiness.com·Requires Registration ·18 March 2019
When the Crowne Plaza Atlanta Midtown expected a surge in wireless demand as fans converged in the city for the Super Bowl LIII, reinforcements were called in.

Shred-it Helps Hoteliers to Prevent Data Security Issues

hotelbusiness.com·Requires Registration ·18 March 2019
Cyber breaches are a huge security concern for the hotel industry—but they’re not the only security concern.

In-Group Hospitality Taps M3 to Help Drive Efficiencies & Performance

hotelbusiness.com·Requires Registration ·18 March 2019
Carter Frank, COO of In-Group Hospitality, is responsible for forecasting and adjusting hotel operations to maximize financial performance. However, Frank noticed the way his team was going about its decision-making process needed improvement in order to be more efficient.

Improving the Digital Guest Journey

hotelbusiness.com·Requires Registration ·18 March 2019
Technology company InnSpire is working on becoming “the hotel’s best friend,” according to CEO Martin Chevalley.

Marriott International Unveils Three-Year Growth Plan

hotelbusiness.com·Requires Registration ·18 March 2019
Marriott International will present the company’s three-year growth plan, which includes opening more than 1,700 hotels around the world, at its meeting today with institutional investors and security analysts at the New York Marriott Marquis.

HB ON THE SCENE: Creating Signature Moments for Guests

hotelbusiness.com·Requires Registration ·15 March 2019
What makes a memory? It could be the place, the people or even the scents—or maybe it’s something not quite as tangible. Nostalgia is a powerful force and triggers those often untapped places in the mind—places that respond to recognition, to comfort. However, a force just as strong could be the desire to create memories, to seek out this feeling of familiarity in the hopes of making a new nostalgia.

New Report Reveals Decrease in Travel Fraud Despite Breaches

hotelbusiness.com·Requires Registration ·14 March 2019
E-commerce fraud prevention firm Forter has released its biannual Fraud Attack Index, which highlights the rapidly shifting e-commerce landscape and breaks down how changes in this fragile ecosystem can affect online merchants and their omni-channel offerings.

Magnuson Hotels Adds 62 Hotels to New Soft Brand Collection

hotelbusiness.com·Requires Registration ·14 March 2019
Magnuson Hotels has added 62 hotels in the last six months of 2018 to its new “By Magnuson Worldwide” soft brand collection, an extension of its growing line of hotel brands.

The Highland Group: Extended-Stay Construction Declines, Room to Grow for Boutique

hotelbusiness.com·Requires Registration ·13 March 2019
The Highland Group recently released two reports—the “2019 U.S. Extended Stay Lodging Market Report” and “The Boutique Hotel Report 2019.”

Report: January Profit Plummets in Middle East & North Africa Hotels

hotelbusiness.com·Requires Registration ·12 March 2019
Hotel profit plummeted in the Middle East and North Africa in January, as oversupply and struggling oil prices took a toll, sending GOPPAR to a 13.9% year-on-year decrease, according to the latest data tracking full-service hotels from HotStats.

A New Logo Heralds A New Sheraton Experience

hotelbusiness.com·Requires Registration ·11 March 2019
Sheraton Hotels & Resorts unveiled a new logo that pays homage to its past and depicts its vision for the future.

Hyatt Weaves a Narrative Through National Geographic's Lens

hotelbusiness.com·Requires Registration · 7 March 2019
Point. Click. Shoot. But wait, there’s more to photography than that. It tells a story, capturing all aspects of life and creating memories long after the moment has passed. It is powerful. An image can be uplifting and inspiring in just one click.

How New Building Designs and Guest Services Transform the Industry

hotelbusiness.com·Requires Registration · 7 March 2019
When it comes to designing and building hospitality projects in the United States and on a global scale, architecture and construction firms are breaking the norms.

Historic Hotels of America Adds 27 in the U.S.

hotelbusiness.com·Requires Registration · 4 March 2019
Historic Hotels of America, the official program of the National Trust for Historic Preservation for recognizing and celebrating the finest and most significant historic hotels, has inducted 27 historic hotels into membership in 2018.

Caesars Reaches Agreement with Carl Icahn

hotelbusiness.com·Requires Registration · 1 March 2019
Following last week’s disclosure that billionaire investor Carl Icahn has a 9.8% stake in Caesars and his urging for a sale of the gaming giant, the company has entered into an agreement with him and affiliated entities regarding, among other things, the membership and composition of the company’s board of directors.

After Acquisition of LaSalle, Pebblebrook Has Transformative Year

hotelbusiness.com·Requires Registration ·27 February 2019
Coming off its acquisition of LaSalle Hotel Properties in November 2018, Pebblebrook Hotel Trust saw a “transformational year” as it became the largest owner of lifestyle-oriented hotels and resorts in the country.

Pebblebrook Closes on Sale of Kimpton Hotel Palomar; More Transactions...

hotelbusiness.com·Requires Registration ·27 February 2019
Hotel Business is tracking transactions, with several properties changing hands and one receiving financing.

Boca Raton Resort & Club Offers Orangetheory Fitness Pop-Up Experience

hotelbusiness.com·Requires Registration ·27 February 2019
Are you ready to feel the burn? That’s the ultimate goal of Orangetheory Fitness (OTF), a full body, science-backed, technology-tracked, coach-inspired workout. Boca Raton Resort and Club, A Waldorf Astoria Resort, has partnered with the fitness franchise to offer a limited time, pop-up experience for guests through April.

How Wellness-Focused Resorts Can Expand Beyond Asia

hotelbusiness.com·Requires Registration ·27 February 2019
Top-tier wellness resorts in Asia are looking at expansion, with goals to bring similar experiences to destinations in Mexico, the Caribbean and Costa Rica.

F&B: The Missing Piece in Your Hotel Loyalty Program

hotelbusiness.com·Requires Registration ·26 February 2019
Loyalty programs are a secret weapon for hotels. It’s been a rocky road since OTA’s first made their entrance into the market more than 20 years ago. At first heralded for their ability to expand a hotel’s reach to new audiences, hoteliers quickly realized that these third party bookings carried steep costs and had long term impacts on their ability to create personalized and lasting relationships with guests.

Wyndham Destinations Reports Positive Q4 and 2018 Results

hotelbusiness.com·Requires Registration ·26 February 2019
Wyndham Destinations Inc., vacation ownership and exchange company, reported positive fourth quarter and full-year 2018 financial results for the period ended Dec. 31, 2018.

Preferred Hotels & Resorts Launches New Loyalty Program

hotelbusiness.com·Requires Registration ·22 February 2019
Preferred Hotels & Resorts launched I Prefer Alliance, a new loyalty platform that allows independent hotels and regional hotel brands to extend full benefits of I Prefer Hotel Rewards to members of their distinctive guest benefit programs.

Carl Icahn Discloses Stake, Urges Sale of Caesars

hotelbusiness.com·Requires Registration ·20 February 2019
Billionaire investor Carl Icahn has disclosed a 9.8% stake in Caesars and is urging for a sale of the gaming giant.

Wyndham Rewards to Expand With New Features

hotelbusiness.com·Requires Registration ·19 February 2019
Wyndham Rewards plans to introduce new features this April, from free nights at thousands of hotels starting at just 7,500 points (half their original redemption cost), to the addition of more than 900 La Quinta hotels, to the ability to earn and redeem points with a host of new and expanded partners.

Hilton Earns Top Workplace on Fortune 100 List

hotelbusiness.com·Requires Registration ·18 February 2019
Hilton has been recognized for its workplace culture, earning the top spot on the 2019 Fortune Best Companies to Work For in the U.S. list. In its fourth consecutive year on the list, Hilton has become the first hospitality company in history to achieve the #1 ranking, capping a significant rise from #33 in 2018.

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