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  • HFTP Research Report: Pre-opening Expenditures in Hospitality

    A study of the pre-opening budget; the timeline for these expenditures; timeline for onboarding of staff; and the selection, installation and training of the technology component. By Agnes DeFranco, Ed.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Internal Controls and the Important Roles They Play in Eradicating Fraud

    Although I have been preoccupied with getting in the education sessions purely related to hospitality finance, technologies and hotel pre-opening, I made sure to participate in Fun with Fraud and Enchanting Employee Embezzlement in Clubs and Hotels presented by Jerry Trieber, CPA, CHAE, CFE, CFF, CGMA, HFTP Global past president and director of audit services/support at HEI Hotels and Resorts.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

Four Seasons Consolidates Hotel Marketing, Hotel Sales & Worldwide Sales

Business Travel News (BTN)·16 April 2019
Four Seasons Hotels and Resorts has appointed Ben Trodd as its first SVP of sales and hotel marketing, consolidating the hotel marketing, hotel sales and worldwide sales teams under one leader. He will improve alignment and communication among the three teams to create revenue opportunities and develop talent.

U.S. Air Ticket Sales Rose 3 Percent YOY in March

Business Travel News (BTN)·16 April 2019
The consolidated dollar value of airline ticket sales sold by U.S.-based travel agencies rose 3 percent year over year in March, according to Airlines Reporting Corp.

Why Small & Midsize Enterprises Are Well-Positioned to Transform Corporate Travel

Business Travel News (BTN)·11 April 2019
There's an old saying that you don't get fired for buying IBM. But whoever said that obviously never worked at a small or midsize enterprise, where people are always ready to toss out the status quo, especially if there's a more modern, more cost-effective solution on the horizon.

Travel Leaders Network Grows from 10 to 50 Countries

Business Travel News (BTN)·11 April 2019
Over the past two months, Travel Leaders Network has added 34 travel management companies to Travel Leaders Network, including many former HRG network members. The network now reaches 50 countries. Travel Leaders expects more TMCs to join in the coming months. Travel Leaders Network president Roger Block said the expansion positions the TMC network to compete more aggressively on multinational RFPs.

Deal Brings Amex Corporate Card Payments to SAP Ariba

Business Travel News (BTN)· 3 April 2019
Users of the SAP Ariba procurement platform soon will be able to use American Express corporate cards to make payments. Amex will become a network extension partner for Ariba, enabling corporate buyers to use their existing Amex corporate cards to generate virtual payments within Ariba, starting this year. Ariba's procurement platform connects more than 3.8 million companies worldwide and hosts more than $7.2 billion in goods and services traded daily, according to the company.

Airlines Continue to Adjust to Boeing 737 Max Groundings as Fix is Delayed

Business Travel News (BTN)· 3 April 2019
Boeing 737 Max aircraft will be grounded for at least several more weeks as the aircraft manufacturer enhances software for the aircraft's anti-stall system that might have caused the deadly crashes by Lion Air in October 2018 and by Ethiopian Airlines in March. The FAA expects to receive Boeing's enhancement "over the coming weeks," after which the software will be subject to a "rigorous safety review."

Brazil Waives Visas for Citizens of U.S. & Three Other Countries

Business Travel News (BTN)·19 March 2019
As of June 17, citizens of the U.S., Canada, Australia and Japan no longer will need visas to enter Brazil, according to Brazil Tourism.

A National Trend? Data Privacy Legislation Passes Washington Senate

Business Travel News (BTN)·18 March 2019
The Washington State Senate has voted 46 to 1 in favor of the Washington Privacy Act, sending it to the Washington House of Representatives for consideration. Like the European Union's General Data Protection Regulation, the data privacy bill requires companies to disclose what personal data they are collecting, what they are doing with that data and with whom they are sharing it, including processing and consent requirements.

Hotel Meetings Negotiations: Four Quick Tips

Business Travel News (BTN)·15 March 2019
It works. Hotel sales managers live by it, and meeting planning teams use it to score the best prices on meetings and events. I’m talking about hotel negotiations. Despite best efforts, though, many buyers fail to get results. They show up at the bargaining table having done all their homework but walk away emptyhanded.

What's Next for Meetings & Events Technology

Business Travel News (BTN)·14 March 2019
Corporate meeting and event teams face the opportunity of a lifetime. It may not feel that way, with last year's hotel commissions-cut announcements going into effect, but the opportunity is here.

Indian Aggregator Brings NDC Connections to Japan

Business Travel News (BTN)·28 February 2019
Indian New Distribution Capability aggregator Verteil Technologies has expanded into Japan and has partnered with Tokyo-based F-ness to begin issuing tickets through the platform.

Air Canada Grew Business Cabin Revenues in Q4

Business Travel News (BTN)·15 February 2019
Air Canada's passenger revenue increased 11.3 percent year over year in the fourth quarter to 3.8 billion Canadian dollars, including a 12.5 percent increase in business cabin revenue.

UATP Rolls Out Virtual Cards with Conferma

Business Travel News (BTN)·15 February 2019
UATP has launched a virtual card issuance and delivery platform powered by Conferma Pay. Integrated directly at point of sale in all major global distribution systems, more than 100 booking tools and 500 travel management companies, the service is aimed at delivering more secure airline payments through UATP and superior reconciliation of booking and payment data, the companies said.

Hilton Predicts 2019 Growth Ahead of Industry Trends

Business Travel News (BTN)·14 February 2019
Hilton Worldwide reported low-single-digit growth in average daily rate and room revenue for the fourth quarter of 2018, along with double-digit growth in management and franchise fees, which have been a strength throughout the year. The company beat its earnings guidance with net income of $225 million for the quarter and $769 million for the year.

Fred Reid Will Develop Airbnb Transportation Strategy

Business Travel News (BTN)· 8 February 2019
Airbnb has hired air industry vet Fred Reid as global head of transportation, though the hospitality platform remains vague as to its intentions for the industry. Reid will "focus on building partnerships and services that make travel seamless," according to Airbnb, though co-founder and CEO Brian Chesky said the company has not decided exactly what path it is taking. It does not, however, plan to build its own airline or to build "just another place on the internet where you can buy a plane ticket," he said.

Great Hotels of the World Plans to Expand into U.S.

Business Travel News (BTN)· 7 February 2019
Great Hotels of the World wants to expand its footprint into the U.S. The European hotel marketing and distribution consortium plans to add six properties in the U.S. by the end of 2020 and is exploring options in New York City, Miami and Dallas.

Global Air Traffic Growth Outpaced Capacity Growth in 2018

Business Travel News (BTN)· 7 February 2019
Global air traffic grew 6.5 percent in 2018, according to the International Air Transport Association. That growth outpaced the year's 6.1 percent capacity growth, leading to a record load factor of 81.9 percent. "2018 was another year of strong passenger demand," said IATA director general and CEO Alexandre de Juniac. Compared to 2017's 8 percent growth in demand, however, 2018 was slower. IATA attributed the relative slowdown to the second half of the year.

Delta Puts New Narrowbody Aircraft into Service

Business Travel News (BTN)· 7 February 2019
On Thursday, Delta began its first service on its new Airbus A220-100 aircraft with flights between New York's LaGuardia Airport and each Dallas/Fort Worth International Airport and Boston. Delta has configured the aircraft with 12 First Class seats, 15 Delta Comfort Plus seats and 82 Main Cabin seats, and seating is wider than Delta's other narrowbody aircraft.

Uber Topped Business Expense Tally Again in 2018

Business Travel News (BTN)· 7 February 2019
Uber was the most-expensed brand for North American businesses in 2018, according to Certify, marking the third consecutive year the ridehailing giant has taken the top spot in the expense provider's SpendSmart Year in Review report.

GDSs Will Provide Private Channel to Bypass Upcoming Qantas Booking Surcharge

Business Travel News (BTN)· 7 February 2019
Qantas has reached agreements with the major global distribution systems to provide bookings through its Qantas Channel, which will provide a workaround for a $12.50 per-segment GDS booking surcharge Qantas plans for later this year.

Aventri Revamps Strategic Meetings Platform

Business Travel News (BTN)· 7 February 2019
Meeting and event technology provider Aventri has redesigned the strategic meetings modules within its enterprise platform to absorb additional complexity under the hood and produce smoother processes, workflows and data management for users.

December U.S. Travel Volume Grew 3.6 Percent YOY

Business Travel News (BTN)· 6 February 2019
Trips to or within the U.S. grew 3.6 percent year over year in December, according to the U.S. Travel Association. Domestic travel demand rose 3.6 percent, and leisure grew 4 percent compared with business travel's 2.6 percent growth.

NetJets Responds to Demand for Customized Flight Department Management

Business Travel News (BTN)· 1 February 2019
With more than 750 aircraft across its operating companies, private aviation management company NetJets already is a giant in its industry, accounting for more than 15 percent of private aviation traffic, said EVP of sales and marketing Patrick Gallagher.

Cvent CEO Looks at 2019 & Beyond

Business Travel News (BTN)·29 January 2019
Cvent has spent the past two years integrating and upgrading technology after acquiring Lanyon in 2016. The company is in growth mode: expanding its client base, its geographical coverage and, as always, its technology stack. Cvent CEO Reggie Aggarwal sat down with BTN editor-in-chief Elizabeth West.

Air Ticket Sales Rose 7.1 Percent in 2018

Business Travel News (BTN)·18 January 2019
The total consolidated dollar value of airline ticket sales sold by U.S.-based travel agencies in 2018 totaled $95 billion, up 7.1 percent, according to Airlines Reporting Corp. The average price for a U.S. round-trip ticket was $490 in 2018, up $6 from 2017. ARC president and CEO Mike Premo attributed the rise in sales in 2018 to "more capacity in the airline industry, more international (higher-priced) tickets, fuel-related fare increases and surcharges from higher fuel costs, more taxes and passenger facility charges."

U.S. Domestic Leisure Travel Outpaced Business Travel in November

Business Travel News (BTN)·15 January 2019
Total travel to or within the U.S. grew 3 percent year over year in November, according to the U.S. Travel Association's Travel Trends Index. For domestic travel, strong consumer confidence prompted leisure travel to grow 3.4 percent, compared with business travel's 2.2 percent growth. Domestic travel combined grew 3 percent, while international inbound travel to the U.S. grew 3.8 percent. "Moving forward, continued, albeit moderating, growth is expected in the near term, with international travel likely to slow more than domestic," said USTA SVP of research David Huether


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