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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Success in the Sunshine State: Highlights from HFTP's 2018 Florida Regional Conference

    The beautiful Sarasota Westin Hotel — with its bright white facade, multitudinous windows and stunning rooftop pool area — made a very picturesque setting for the 2018 HFTP Florida Regional Conference, which took place July 25–27, 2018.

  • Annual Convention 2018: A True HFTP Experience in the Land of the Kentucky Derby

    On the bank of the Ohio River in the east south-central region of the United States looms Kentucky’s largest city, Louisville — home to the famed Kentucky Derby horse race, Kentucky Fried Chicken (KFC) and Louisville Slugger baseball bats.

  • Members Only: IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

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Qatari investment company secures $503M in loans for 3 hotels

Hotel Management·17 August 2018
Qatar-based Al Rayyan Tourism Investment Company has refinanced its debt on three U.S. hotels to the tune of $503 million.
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Scandic to manage largest hotel in Trondheim, Norway

Hotel Management·17 August 2018
Scandic Hotels has signed a long-term lease agreement with Bane NOR Eiendom and Utstillingsplassen Eiendom to operate an upcoming hotel in the Nyhavna area of Trondheim.
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Inside Red Roof's move into the extended-stay space

Hotel Management·17 August 2018
Economy chain Red Roof Inn is entering the extended-stay market with its newest sub-brand, HomeTowne Studios by Red Roof, which is slated to launch with 30 properties in more than 20 markets with nearly 4,000 rooms, and has a pipeline of more than a dozen hotels scheduled to open over the next year. Red Roof has more than 500 properties in total, including seven in international markets.
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Concord Hospitality partners with AH&LA on youth training program

Hotel Management·17 August 2018
Concord Hospitality partnered with the American Hotel & Lodging Association on a national program to offer training and jobs opportunities within the hospitality industry to opportunity youth. Through this program, Concord Hospitality and AHLA are aiming to provide these young people with the skills necessary for a lifelong career in the hotel space.
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How Wyndham is gaining ground in the Mediterranean

Hotel Management·16 August 2018
It's been a busy time for Wyndham Hotels & Resorts. In the past 18 months, the company acquired AmericInn and La Quinta, sold its Knights Inn brand to Red Lion Hotels Corporation, announced the spin-off of its hotel business into two separate and publicly traded entities and added the “by Wyndham” tag to its 20 brands. And Geoff Ballotti, the company's president and CEO, isn't slowing down either.
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Q Hospitality Management to manage Washington's Captain Whidbey Inn

Hotel Management·16 August 2018
Q Hospitality Management, a Seattle-based hospitality management company offering consulting and operational support to independent hotels and restaurants, secured, under its management brand The Q Hotel Group, the management contract for the 43-room Captain Whidbey Inn on Whidbey Island, Wash.
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Disney drops Anaheim development over lost tax break

Hotel Management·16 August 2018
Walt Disney Company is deferring plans for a new luxury hotel in Anaheim over $267 million in tax subsidies the city awarded to the company, before retracting the offer after Disney changed the location of the hotel.
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Chicago hotel workers vote to strike

Hotel Management·16 August 2018
Chicago hotel employees have voted to strike this month as negotiations for a new collective bargaining agreement fell through. More than 90 percent of Unite Here Local 1’s membership voted in favor of the strike, which will commence Aug. 31 should hotels fail to secure a new deal with workers.
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The Chateaux Deer Valley selects Alice

Hotel Management·16 August 2018
The Chateaux Deer Valley in Park City, Utah, has selected Alice to improve staff communication and enhance its guest services at its ski hotel nestled amid the Park City mountains. As part of Stein Collection, The Chateaux Deer Valley joins sister properties, Stein Eriksen Residences and The Residence at The Chateaux Deer Valley, on the Alice platform, allowing consistent staff operations and guest engagement at all three properties.
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New Cirq+ platform turns guestrooms into smart rooms

Hotel Management·16 August 2018
Cirq+ introduces a modular technology platform that delivers an engaging and enhanced guest experience with Internet of Things in-room controls that reduce guestroom energy consumption and lower operational costs. The wall-to-wall, ceiling-to-floor technology instantly modernizes any hotel room and offers hotels and properties an easy and cost-effective way to deliver guests highly personalized experiences through Big Data analytics and reporting.
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Guest loyalty technology gets personal at Rodd Hotels & Resorts

Hotel Management·16 August 2018
With seven luxury resorts, hotels and golf destinations, Rodd Hotels & Resorts is leveraging enterprise-wide, multiproperty loyalty and property-management software from Maestro.
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Hotel Management Japan eyes India investment opportunities

Hotel Management·15 August 2018
Operating company Hotel Management Japan (no connection to the publication) is eyeing investment opportunities in the tourist hub Visakhapatnam—also known as Vizag—in Andhra Pradesh, India.
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Spain's hotel strength affects Thomas Cook's margins

Hotel Management·15 August 2018
With the growth of higher-margin destinations like Turkey and Egypt failing to offset the pressure on Spain’s margins, Thomas Cook Group offered a cautious full-year forecast. The company said it was continuing to upgrade its offering while performance growth in Spain showed signs of faltering.
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Square Mile Capital buys four US Hilton Embassy Suites hotels

Hotel Management·15 August 2018
New York-based investment manager Square Mile Capital has acquired a four-hotel portfolio in the U.S. from Blackstone Group, according to a report from Commercial Observer.
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Plasencia Group brokers sale of Embassy Suites Philadelphia Valley Forge

Hotel Management·15 August 2018
The Plasencia Group, a privately owned hospitality investment advisory firm, sold the 229-room Embassy Suites Philadelphia Valley Forge hotel, located in Wayne, Pa. The firm represented Valley Forge Investment Corporation, a private firm based in the Philadelphia area, in the sale of the all-suite hotel. Cape Carolyn, an Irving, Texas-based family office, acquired the asset. The Plasencia Group’s CEO, Lou Plasencia, and VPs Nick Plasencia and Chris Plasencia advised the seller in this disposition.
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Why this Naples, Fla., developer keeps his boutique hotels brandless

Hotel Management·14 August 2018
It’s somewhat rare to find an upscale hotel that is owned by its general manager—but Phil McCabe is a somewhat rare general manager. As an investor and developer, he has opened and overseen several hotels around Naples, Fla., always eschewing brands and doing things his own way.
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London hotel performance breaks records in July

Hotel Management·13 August 2018
London hotels achieved record-breaking levels in ADR and RevPAR in July, according to preliminary data from STR. Calculated as the highest levels for any month in the city, ADR grew 4.7 percent to £171.25 while RevPAR increased 9 percent to £156.15.
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Clarendon Hotel and Spa partners with OpenKey

Hotel Management·13 August 2018
The Clarendon Hotel and Spa, a boutique hotel in the heart of Phoenix, has partnered with OpenKey for universal mobile access. Hotel guests will be able to bypass the front desk during check-in and access their room with mobile keyless entry. Integrating OpenKey’s technology will support the hotel’s guest-centric approach.
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Pavilions Hotels & Resorts deploys Infor's HMS and SunSystems

Hotel Management·13 August 2018
The Pavilions Hotels & Resorts has deployed Infor's hospitality-management system for its hotel operations and Infor SunSystems for its financial operations in its properties in Bali and Phuket, Indonesia; Madrid; and Amsterdam properties. The Hong-Kong based company owns and operates luxury hotels, resorts and manages experiential travel across Asia and Europe.
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Nova Plaza Hotels selects Revinate for reputation and surveys

Hotel Management·13 August 2018
The Turkish hotel group Nova Plaza Hotels has selected Revinate to manage online reputation and post-stay surveys for its four Istanbul properties: Nova Plaza Crystal Hotel, Nova Plaza Boutique and Spa, Nova Plaza Taksim Square, and Nova Plaza Park Hotel.
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IHG signs four-hotel portfolio in India

Hotel Management·13 August 2018
IHG signed a management agreement with Lotus Trans Travel to open four hotels in India under the Holiday Inn brand. The Holiday Inn Bodhgaya in Bihar, the Holiday Inn Kushinagar, the Holiday Inn Gorakhpur and the Holiday Inn Shravasti in Uttar Pradesh are scheduled to open between 2020 and 2023, and add more than 450 guestrooms to IHG’s inventory.
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How Kimpton's Lauren Bucherie creates soundtracks that are music to guests' ears

Hotel Management·13 August 2018
There are 140 distinct “musical identities” across the Kimpton Hotels & Restaurants portfolio—specific spaces for which Lauren Bucherie, Kimpton’s director of music and brand activation, customizes unique soundtracks. And while creating music to dine or relax by may seem simple, Bucherie knows how hard it is to get a sound just right.
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How Caesars is growing its hotel brands

Hotel Management·10 August 2018
Once upon a time, there was only one St. Regis Hotel and only one Waldorf Astoria. And once upon a time, there was only one Caesars Palace Resort and Casino. But just as St. Regis and Waldorf Astoria grew their names into luxury brands, Caesars Entertainment is turning four of its signature hotels into brands that are open for licensing around the world, growing beyond the gaming hubs of Las Vegas and Atlantic City into new markets.
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Jamsan Hotel Management expands construction-services business

Hotel Management·10 August 2018
Jamsan Hotel Management, a Lexington, Mass.-based hospitality company that owns and operates more than 60 hotels in New England, is expanding its offerings to include construction services for not just its own projects, but to other hotel management groups.
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New York City's hotel pipeline largest in the U.S.

Hotel Management·10 August 2018
In the most recent Lodging Econometrics construction pipeline report on New York City, the company found that New York City has a total of 169 projects consisting of 29,365 rooms in its construction pipeline, the largest pipeline of any market in the U.S. Of this total, the number of hotels under construction stands at 101 projects consisting of 17,108 rooms, while the number of projects scheduled to start construction in the next 12 months is 43 projects consisting of 6,384 rooms.
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IHG doubles down on China

Hotel Management· 9 August 2018
After a little over a year as leader of IHG, CEO Keith Barr has been eager to show that his plan to accelerate the company’s growth is paying off. During an earnings call for Q2, Barr declared the company came out swinging in the first half of this year, recording its highest earnings in a decade, and notching its strongest performance in China.

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