• Compensation and Benefits... An Important Combination When Attracting and Retaining Talented Staff

    Figuring out the right combination of compensation and benefits is the key to attracting and retaining top talent within your organization. Since 2002, the HFTP Americas Research Center has been tracking trends and publishing the HFTP Compensation and Benefits Survey.

  • Write Your Way In: Become an Official HFTP Event Guest Blogger

    Would you like to join us at one of HFTP’s major events coming up this year and take advantage of its valuable education and networking opportunities — registration complimentary of HFTP®? Do you have a penchant for writing and an interest in sharing your experiences? We invite you to become a guest blogger for one of these events in 2018: the brand-new Club Summit, HITEC® Amsterdam, HITEC® Houston, or the Club Hotel & Controllers Conference.

  • Value Added Tax in the GCC

    Details on the new VAT established in the region covered by the GCC, including implementation best practices and documentation requirements. By Tanya Venegas, MBA, MHM, CHIA

  • Members Only: A Room for Robots in Hospitality

    Realistic uses for artificial intelligence are increasing, making way for machine-based assistance in accounting, marketing, customer service and more. This feature details current scenarios where robotics is used in the business environment, such as for accounting tasks.

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Prominent Canadian hotels set to install b4checkin's revolutionary payment software solution

B4checkin · 7 February 2018
b4checkin, Inc., a developer and provider of cloud-based hospitality software solutions, announced today that it is set to implement b4easypost, the industry's first revolutionary online payment and posting software solution, at two prestigious Canadian hotel properties - One King West Hotel & Residences in Toronto, Ontario (http://www.onekingwest.com) and the Rimrock Resort Hotel in Banff, Alberta (http://www.rimrockresort.com).b4easypost, developed by b4checkin, works to provide an online platform for guests and meeting planners to seamlessly make deposits and payments to a hotel, then automatically and securely posts those payments to the property management system (PMS). This eliminates the need for paper credit card authorization forms, which, aside from their inconvenience, are prone to human error and contrary to PCI compliance standards. Additionally, this end-to-end electronic solution significantly reduces credit card chargebacks to the hotel. By facilitating protected e-commerce transactions, there is also a significant cost reduction for hotels."In an age where hotel properties - or any company for that matter - are still dealing with paper-based credit card authorization forms or having to manually post transactions into their PMS and accounting systems, our software is the only fully integrated and PCI-compliant solution," said Saar Fabrikant, President and CEO of b4checkin. "As guests now expect every form of payment to be available to them online with a safe and seamless presentation, there is no reason why all properties shouldn't do their best to uphold strict data security standards without manual work. b4easypost gives hoteliers what they need to propel their businesses forward."The Rimrock and One King West - at 343 rooms and 355 rooms respectively - will join a diverse group of properties globally already benefiting from this unique solution. b4easypost represents the latest in a long line of products built by b4checkin to help hotels streamline operations and improve the guest experience, all while saving on the bottom line."We're excited to have a payment solution that addresses our need for facilitating deposits that were previously done manually with paper based forms," said Trevor Long, the General Manager at The Rimrock Resort Hotel. "Guests prefer to have everything be available online, for ease and clarity. b4easypost will bring us up-to-date with consumer trends and save us money in the process."Specific to these two properties, b4easypost will primarily help to quickly process online guest payments without the need for a reservations agent to manually process these transfers, thereby significantly reducing the manhours required to handle these tasks. Both of these contracted installations are a direct result of b4checkin's completion of an Oracle Validated Integration of b4easypost with Oracle Hospitality OPERA, the world's most widely used PMS."Besides its powerful online payment portal capabilities, what intrigues me most about b4easypost is how it will reshape our accounting processes," said Andrea Parkinson, the Controller at One King West Hotel & Residences. "By getting rid of those annoying paper credit card authorization forms, the posting process is faster and we won't be bogged down by chargeback disputes. And then there are the fantastic savings associated with that including labor reductions, lowered transaction fees and almost no printing costs. I wish had this platform years ago!"
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Treasure Island Las Vegas Deploys B4checkin's Cutting Edge Technology To Further Protect Consumer Credit Card Data

B4checkin · 9 November 2017
b4easypost, developed by b4checkin, works by first providing an online platform for guests and meeting planners to make deposits and payments to a hotel, then automatically and securely posting those payments to the property's management system. This eliminates the need for paper credit card authorization forms, which, aside from their inconvenience, are prone to human error and contrary to PCI compliance standards. Additionally, this end-to-end electronic solution significantly reduces credit card chargebacks to the hotel. Overall, by facilitating protected e-commerce transactions, there is a significant cost reduction for hotels as well.Treasure Island Las Vegas is a 2,884 room casino hotel located on the world-famous Las Vegas Strip that uses Agilysys' industry-leading Lodging Management System (LMS) as its property management system (PMS). Following the launch of b4easypost at Treasure Island Las Vegas in late September 2017, the software has already processed and successfully posted an incredible volume of over 800 transactions totaling over 400K in the first 30 days of operation."The deployment of b4easypost is a tremendous enhancement for our hotel. It not only provides a seamless online payment portal for our customers with a great user experience but it also drastically reduces the number of hours required to process those transactions," said Careme Casanova-Dapra, Executive Director, Resort Services at Treasure Island Las Vegas. "We're excited to gain the benefits of b4easypost and integration into LMS, which allows our guests to feel more protected knowing their highly sensitive personal data, most important of which is their credit card information, is being transferred via the b4easypost advanced and secure automated payment portal.""b4easypost's implementation at Treasure Island Las Vegas is a continuation of the success we've had with this product" said Saar Fabrikant, President and CEO of b4checkin. "In an age where hotels - or any company for that matter - is still dealing with paper-based credit card forms, or having to manually post transactions into their systems, our software as the only integrated solution, has emerged as a powerful tool for any property to deploy to protect their customers' personal data and themselves. As guests now expect every form of payment to be available to them online, there is no reason why all properties shouldn't do their best to uphold strict data security standards without manual work."About b4checkinb4checkin develops and provides an innovative suite of cloud-based software solutions for the hospitality industry. Designed to help hotels better manage online reservations and measure guest satisfaction, core products include: chameleon, the industry's first online booking engine with multiple design options;b4feedback, a state-of-the-art guest satisfaction tracking and management tool; b4arrival, an online check-in system that maximizes convenience for mobile-friendly guests; b4easypost, a fully automated payment and posting solution; b4GDS, a GDS interface for properties offering a 'one-stop-shop' for hoteliers; b4golf, a golf tee time reservation solution; b4spa, a spa appointment booking solution; and b4ubet, an application that allows hotel casino players to book their hotel offers online. b4checkin is headquartered in Halifax, Nova Scotia, Canada, with installations serving customers in North America, the Caribbean, Asia and Europe. For more information, visit www.b4checkin.com.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), reservation and table management, property management (PMS), inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with corporate services located in Alpharetta, GA. For more information, visit www.agilysys.com
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b4checkin's b4easypost Achieves Oracle Validated Integration with Oracle Hospitality OPERA

B4checkin ·14 September 2017
To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customers. Credit card authorization forms have long been a point of aggravation for hotels because they are inconvenient, prone to human error and, importantly, not PCI compliant. By eliminating this labor-intensive process, b4easypost provides an automatic, real-time system for hotels to connect deposits with guest accounts."We're excited about this new integration with Oracle Hospitality OPERA because our payment and posting solution can seamlessly post, so it can now help thousands of hotels alleviate an antiquated business practice that is not in line with current technology or security standards," said Saar Fabrikant, president and CEO of b4checkin. "b4easypost increases customer convenience and satisfaction by streamlining the payment process as well as reducing costs for hotels by eliminating credit card authorization forms and the labor necessary to handle this manual process.""Achieving Oracle Validated Integration gives our customers confidence that the integration between b4easypost and Oracle Hospitality OPERA is functionally sound and performs as tested," said David Hicks, vice president, Worldwide ISV, OEM and Java Business Development, Oracle. "For solutions deployed on-premises, in the cloud, or both, Oracle Validated Integration applies a rigorous technical review and test process that helps to reduce deployment risk and improves the user experience of the partner's integrated offering."In addition to reservations and group payments, b4easypost can also facilitate miscellaneous payments such as gift cards, lost and found payments and offer other key benefits, including:Reduces PCI scope at the hotel with PCI complianceValidates reservations and groups in real-timePosts automatically to Oracle Hospitality OPERALowers labor costs with hands-free processEliminates printing costsLowers transaction feesIntegrates with major payment gatewaysEliminates chargebacks via AVS VerificationAbout b4checkinb4checkintm develops and provides an innovative suite of cloud-based software solutions for the hospitality industry. Designed to help hotels better manage online reservations and measure guest satisfaction, core products include: chameleon, the industry's first online booking engine with multiple design options; b4feedback, a state-of-the-art guest satisfaction tracking and management tool; b4arrival, an online check-in system that maximizes convenience for mobile-friendly guests; b4easypost, a fully automated payment and posting solution; b4GDS, a GDS interface for properties offering a 'one-stop-shop' for hoteliers; and b4ubet, an application that allows hotel casino players to book their hotel offers online. b4checkin is headquartered in Halifax, Nova Scotia, Canada, with installations serving customers in North America, the Caribbean, Asia and Europe. For more information, visit www.b4checkin.com.About Oracle Validated IntegrationOracle Validated Integration, available through the Oracle PartnerNetwork (OPN), gives customers confidence that the integration of a complementary partner software product with an Oracle "on-premises" Application has been validated and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations and partners who successfully complete the program are authorized to use the "Oracle Validated Integration" logo. For more information, please visit Oracle.com at https://solutions.oracle.com/scwar/scr/AboutPartners/validated-integration/index.htmlAbout Oracle PartnerNetworkOracle PartnerNetwork (OPN) is Oracle's partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle's products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program - an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.Trademarks Oracle and Java are registered trademarks of Oracle and/or its affiliates.
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B4Checkin Elevates City Clubs' Guest Service with Customizable Online Member Feedback Solution

B4checkin · 3 February 2014
Orlando - February 3, 2014 - Two of the nation's leading city clubs are benefitting from enhanced service levels and a wealth of member/guest intelligence resulting from implementation of an online member feedback solution from B4Checkin, producer of the hospitality industry's premier fully customizable reservations system and guest satisfaction feedback tools. With B4Feedback, B4Checkin's electronic feedback and reporting solution, University Club of Chicago and New York Athletic Club have seen average customer response rates soar to over 20%, as compared to an average of 5% with the previously used paper comment cards."The surveys we receive through the B4Feedback system are extremely useful," says Daniel Perez, assistant general manager of New York Athletic Club. "They help us identify those individuals who are providing great service so we can reward them, and conversely, we can identify any individuals who might need additional training. If there are physical problems with the facility, we can address them promptly. More than ever before, we know what our members and guests are happy with and what isn't working."Other clubs that still use paper comment cards are at a huge disadvantage. The low response rate tends to generate feedback surrounding a specific issue or concern, making it difficult to determine whether such feedback is an outlier or representative of larger trends. "Since clubs generally cater to more discerning clientele than a typical hotel, member/guest satisfaction intelligence is absolutely critical. For clubs offering overnight accommodation, the guest survey system is even more important than the booking engine," says Saar Fabrikant, president and CEO of B4Checkin.The B4Feedback system typically generates survey response rates ranging from 17% to 38%. These responses, combined with a dynamic reporting system, give management a degree of intelligence that was previously unimaginable. This allows managers to quickly identify any areas of concern and respond immediately with a solution, converting dissatisfied customers into loyal guests.As any manager knows, one critical factor that dictates whether a guest issue can be successfully recovered is speed of response. With paper comment cards, it often takes 10 days or more to address a complaint because of lag time in mailing and manually compiling responses. With B4Feedback, properties can respond virtually instantaneously. "If a guest had a negative service experience, we can address the issue immediately and try to make it right, where in the past maybe we didn't even know about an issue for days," says Ed Tindall, clubhouse director at University Club of Chicago.The wealth of guest intelligence generated by the automated B4Feedback system comes with another less obvious but invaluable benefit: providing guidance for capital expenditure decisions. Cap-ex budgets are limited, requiring prioritization. With the specific intelligence gained from B4Feedback, this prioritizing no longer needs to be based on managerial assumptions or isolated anecdotes.B4Feedback surveys are fully customizable, with a bespoke design to match any property's branding and questionnaires are customized for insight where it is most needed. "B4Checkin is extremely accommodating to what we want," Perez says. "Everything is customizable. We don't have to take what another property has - we can make it exactly the way we need it to be."Through the B4Feedback online member feedback solution, survey results can be monitored in real time, reviewed quickly, distributed departmentally, and responded to in an efficient and timely manner. Integrated analytical reports measure satisfaction levels within specified areas of the property. Reports are designed in a flexible manner that allows for statistical period review, word search, guest search and a communications log.Affordably priced with a flat monthly fee model, the B4Feedback system can become an essential part of any club operation. To schedule an appointment during the Club Business Expo, contact Beth Hamilton at beth@b4checkin.com or call 877-423-3001. For more information about B4Checkin and its integrated suite of cloud-based online booking and guest feedback software solutions, visit www.b4checkin.com.# # #
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U.S. and Caribbean Resorts Switch To B4Checkin For Superior PMS-Integrated Solutions

B4checkin ·19 December 2013
B4Checkin, producer of the hotel industry's premier fully customizable reservations system and guest satisfaction feedback tool, announces that four luxury resorts located in the Western United States and the Caribbean have signed with B4Checkin to implement its flagship booking engine, as well as its online check-in and guest satisfaction tools. BlueWater Resort & Casino in Arizona, Manchebo Resort and Spa in Aruba, Ojo Caliente Mineral Springs Resort and Spa in New Mexico, and The Scottsdale Plaza Resort in Arizona each cited B4Checkin's exceptional value proposition and seamless PMS interface in opting to make the switch from their legacy booking engines.Combining industry-leading booking capability with attentive client service at an exceptional price point, B4Checkin can display and automatically process corporate negotiated rates, group blocks and multiple package deals and promotions, all in real-time availability. Most booking engine vendors typically require hotels to pay on a per-reservation commission basis, but B4Checkin instead features a flat monthly subscription model. Moreover, B4Checkin recently gained TripAdvisor's TripConnect certification, which means B4Checkin clients have access to commission-free direct bookings from the world's most trafficked hotel review site."When hoteliers compare the B4Checkin solution side by side against other big-name reservations systems, it becomes immediately evident that our technology simply offers a more seamless PMS integration and superior user experience," says Saar Fabrikant, president and CEO of B4Checkin. "Considering that many of our hotel clients' 'bread & butter' is group-related bookings, B4Checkin integrates in real time with group blocks and updates them as reservations are made."The deep customizability of the B4Checkin system is especially attractive to management at BlueWater Resort. Shane Hale, director of hotel operations, says B4Checkin's user-friendly customer-facing reservations navigation is another key selling point. "The fact that the B4Checkin booking engine looks and feels like our very own webpage is especially important in terms of maintaining a consistent brand image," Hale says. "B4Checkin understands these needs and has integrated them into a customizable package that allows for seamless integration with minimal back-end work on our part."The solution's various auto-generated features, including reservation confirmations, reminder emails and guest feedback reports, have helped reduce human error and ensure that negative guest survey comments are dealt with in a timely manner. Service issues that may have slipped through the cracks in the past are now being caught and addressed by the B4Checkin system, Hale says.Management at The Scottsdale Plaza Resort finds value from B4Checkin's two-way PMS interface, which provides a real-time look at live inventory. The resort's previous booking engine required reservations to be manually downloaded to the PMS, meaning inventory had to be set aside even though it often ultimately went unsold. "B4Checkin's ability to integrate with the PMS and see live inventory also increases upsell opportunities - to suites, for instance - because we know exactly how many are still available at any given time, which maximizes occupancy and revenue," says Sean Sachs, vice president of sales and marketing for The Scottsdale Plaza. "With the efficiencies and additional upsell opportunities provided by the B4Checkin system, we anticipate generating ROI that will far outweigh the cost."For more information about B4Checkin and its integrated suite of cloud-based online booking and guest feedback software solutions, visit www.b4checkin.com.
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B4Checkin Reservations and Guest Satisfaction Solution Achieves TripAdvisor TripConnect Certification

B4checkin · 3 December 2013
B4Checkin, producer of the hotel industry's premier fully customizable reservations system and guest satisfaction feedback tool, has achieved certification by leading customer review site TripAdvisor, giving B4Checkin's hotel clients access to TripAdvisor's powerful TripConnect direct booking system.Hotels using the B4Checkin booking engine now have the ability to route prospective guests directly to their own websites from listings on TripAdvisor, the world's most trafficked hotel review site. The arrangement represents a potential boon for B4Checkin client properties, who will benefit from an increase in direct bookings without having to pay the additional fees and commissions that typically accompany third-party referrals and indirect bookings."By partnering with the world's largest travel site, we're able to deliver to our hotel clients a tremendously valuable class of potential customers - those who have already done the research and are ready to book - and best of all, this new revenue stream comes through their own proprietary channel as direct bookings so there are no OTA fees involved," says Saar Fabrikant, President and CEO of B4Checkin.B4Checkin offers an exceptional value proposition for hoteliers that goes well beyond the TripConnect certification, combining industry-leading booking capability with attentive client service and at an exceptional price point. B4Checkin can display and automatically process multiple package deals and promotions, as well as real-time room type availability. B4Checkin also boasts certified two-way interfaces with many of the hospitality industry's most widely used property management systems, meaning that crucial information such as room rates, inventory availability and guest profile data are automatically exchanged in real time between the PMS and the B4Checkin online booking engine. Most booking engine vendors typically require hotels to pay on a per-reservation commission basis, but B4Checkin instead features a flat monthly subscription model.For more information about B4Checkin and its integrated suite of cloud-based online booking and guest feedback software solutions, contact Saar Fabrikant at 902-423-3001, or visit www.b4checkin.com.
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Northwood Hospitality's Cheeca Lodge Turns to B4Checkin for High-Value Online Booking Solution

B4checkin ·29 October 2013
B4Checkin, producer of the hotel industry's premier fully customizable reservations system and guest satisfaction feedback tool, announces that the iconic Cheeca Lodge & Spa has implemented the B4Checkin booking engine. The luxurious 214-room oceanfront resort in the Florida Keys went live with the new reservations system this summer. B4Checkin's value proposition, combining industry-leading booking capability with attentive client service and at an exceptional price point, was ultimately what compelled Cheeca Lodge's ownership group, Northwood Hospitality LLC, to select B4Checkin. B4Checkin can display and automatically process multiple package deals and promotions, as well as real-time room type availability. "We've already seen success in terms of conversion," says Steve Gordon, vice president of e-commerce for New York City-based Northwood Hospitality. "B4Checkin has been a great partner, particularly with setting up the interface to meet our needs, from branding customization to user experience and from a selling standpoint."In addition to B4Checkin's unique customization capabilities, Cheeca Lodge also benefits from the system's seamless interface with the property's existing PMS. In fact, B4Checkin boasts certified two-way interfaces with many of the hospitality industry's most widely used property management systems. These interfaces mean that crucial information such as room rates, inventory availability and guest profile data are automatically exchanged in real time between the PMS and the B4Checkin online booking engine, ensuring that customers have an accurate view of booking options and speeding confirmation times."Like all properties using our integrated online solution, Cheeca Lodge benefits from the system's integration to the PMS, as well as our unique ability to customize the booking engine's functionality to meet the property's individual needs," says Saar Fabrikant, president and CEO of B4Checkin.Ultimately, though, B4Checkin's unmatched value proposition is paramount. Unlike most booking engine vendors, which typically require hotels to pay on a per-reservation commission basis, B4Checkin instead features a flat monthly subscription model. "One of the biggest selling points for us was the pricing model - the option to pay a flat fee each month, which is unusual," Gordon says. "That arrangement was really appealing to us, especially with the knowledge that the B4Checkin team will continue to be there to help with optimization and any issues that may arise."For more information about B4Checkin and its integrated suite of cloud-based online booking and guest feedback software solutions, contact Saar Fabrikant at 902-423-3001, or visit www.b4checkin.com.
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B4Checkin to Showcase Industry's First Integrated Mobile Online Check-in Solution at HITEC 2013

B4checkin ·20 June 2013
B4Checkin, a leading provider of customizable, revenue-maximizing online booking, communication and feedback software systems for the hospitality industry, will showcase the industry's first mobile-friendly online check-in solution at HITEC 2013 in Minneapolis. Integrated directly into the hotel PMS and CRS, B4checkin's Online Checkin (OLC) makes it easy for guests to check in online before arriving at the property. Continuous live demonstrations of this innovative solution, which won the prestigious Editors' Choice Award for Best New Technology in 2012, will take place at Booth # 1414 at HITEC 2013 in Minneapolis, June 25-27.Modeled after the airline industry's online check-in technology, B4checkin's Online Checkin (OLC) is an innovative Cloud-based guest-facing system that maximizes convenience for today's mobile-friendly guests and significantly increases efficiency at the front desk for the hotelier. It works by automatically extracting information from the property PMS, including guest name, confirmation number, arrival and departure date for all arriving guests with a valid email address the day before arrival, and sending guests a reminder email or text that they can check in online.Upon receipt of this communication, the guest has the option to check-in online, just like an airline check-in. By doing so, they reconfirm the booking and confirm their arrival time. The hotel is then sent an email notification, so that they can pre-key the guest and express check them in. Upon arrival, the guest's credit card is swiped and the pre-prepared keys are given to the guest, expediting check-in and reducing staff time needed at the front desk.Operationally, this provides a host of benefits, such as allowing housekeeping to know when potential early arrivals may be coming in, so that rooms can be ready based on priority of location and type reserved. This helps to maximize guest satisfaction and loyalty. In addition, the front office can schedule breaks around the peak arrival times, as they are now known, creating even greater staffing efficiencies.In addition to optimizing the guest experience, B4Checkin's OLC helps to differentiates independent hotels from their competitors, since most hotel brands do not currently offer this service. B4Checkin is an affordable benefit, since as a Cloud-based service, it is charged on a monthly fee basis, with only a one-time set-up fee to get started.For more information about B4Checkin and their integrated suite of cloud-based online booking and guest feedback software solutions, please visit Booth # 1414 at HITEC 2013 or visit www.b4checkin.com.
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B4Checkin Builds Custom Booking Engine to Handle 32 Room Types at Edmonton's Fantasyland Hotel

B4checkin ·12 June 2013
Infor's SoftBrands Epitome PMS--Fantasyland turned to B4Checkin, developer of the hotel industry's premier fully-customizable reservations system and guest satisfaction feedback tool, to build a bespoke system."We've been extremely impressed with how responsive B4Checkin has been to every request we've made, even after the booking engine went live. They've really taken ownership of the project and faced head-on the massive technical and logistical challenge that we gave them," says Joseph Schuldhaus, vice president of information technology for Fantasyland's owner, Triple Five Group of Companies. "The system B4Checkin built for us makes it simple for guests to customize their stay with our special themed rooms, and to book groups, packages and add-ons--even on mobile devices--all of which have given our hotel a tremendous revenue boost. Plus, we can make changes to promotions on the fly, a feature not offered by other systems we considered."Triple Five Group's other hotel property, West Edmonton Mall Inn, has likewise implemented the B4Checkin booking engine and B4Feedback, the complementary state-of-the-art guest satisfaction tracking and management tool.Hotels running Epitome and Infor's other PMS, Medallion, already benefit from a two-way interface with B4Checkin. In addition to Medallion and Epitome, B4Checkin has achieved two-way certification with Micros Opera, Agylisys Visual One and Datamagine, as well as InnQuest roomMaster. Crucial information such as room rates, inventory availability and guest profile data are automatically exchanged in real time between the PMS and the B4Checkin online booking engine, ensuring that customers have an accurate view of booking options and increasing the speed of confirmation times. The interface delivers the benefits of the B4Checkin booking engine without staff having to manage an extranet of rates and availability, nor must they manually enter bookings as they are confirmed.But the sheer number of room types at Fantasyland--not to mention the necessity of having all of the room types be searchable and bookable from mobile devices, as well--required significant customization by B4Checkin."At B4Checkin, we take great pride in meeting our clients' goals and objectives," says Saar Fabrikant, president and CEO of B4Checkin. "Fantasyland asked us to develop a wide range of difficult customizations in a very tight timeframe--less than a month--but we pulled it off. We're excited to have one of Canada's most famous hotels online with us, and we're proud that they've opted to implement nearly the entire suite of B4Checkin's products.""Besides the functionality advantages offered by B4Checkin and the firm's willingness to do significant customizations to the booking engine, there were some financial benefits to selecting B4Checkin as well," Schuldhaus says. "Unlike most booking engine providers, which typically charge a per-reservation commission, B4Checkin allows hotels to pay an affordable monthly fee, regardless of the number of bookings we receive."For more information about B4Checkin and its integrated suite of cloud-based online booking and guest feedback software solutions, contact Saar Fabrikant at 902-423-3001, or visit www.b4checkin.com.About Fantasyland Hotel | Located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall, this one-of-a-kind luxury hotel features 235 classically decorated guestrooms and 120 fantasy-themed rooms designed to recreate a specific place or era. Choice abounds when it comes to dining, with L2 Grill providing culinary creations that feature the freshest ingredients found across Canada, while L1 Lounge provides a relaxing environment to sit back and enjoy. For more information, please visit www.fantasylandhotel.com.
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B4Checkin Completes Certified Interfaces with Infor's Medallion and Epitome PMSs

B4checkin · 8 April 2013
regardless of size or staff technical expertise--to generate significant revenue from the online channel," says Saar Fabrikant, President and CEO of B4Checkin. "By establishing a direct two-way interface with the Infor PMSs, B4Checkin eliminates several tedious and labor-intensive steps in the booking process, giving our hotel partners one less thing to worry about."For more information about B4Checkin and their integrated suite of cloud-based online booking and guest feedback software solutions, contact Saar Fabrikant at 902.423.3001 or visit www.b4checkin.com.About B4Checkin | B4Checkin is a developer and provider of an innovative suite of cloud-based software solutions for the hospitality industry. Designed to help hotels better manage online reservations and measure guest satisfaction, core products include B4Checkin, an on-demand, customizable booking engine, and B4Feedback, a state-of-the-art guest satisfaction tracking and management tool. Currently, more than 100 properties throughout the United States, Canada and the Caribbean utilize B4Checkin solutions to create and manage highly customized, branded website reservation systems, improve guest communications and maximize revenues. Founded in 2006, B4Checkin in based in Halifax, Nova Scotia. For more information or to schedule a demo, please call 902-423-3001 or visit www.b4checkin.com.About Infor | Infor is the world's third-largest supplier of enterprise applications and services, helping more than 70,000 large and mid-size companies improve operations and drive growth across numerous industry sectors. To learn more about Infor, please visit www.infor.com.
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B4Checkin Earns Editors' Choice Award for Best New Technology at IHMRS 2012

B4checkin ·19 November 2012
B4Checkin, a leading provider of customizable, revenue-maximizing online booking, communication and feedback software systems for the hospitality industry, has been awarded the 2012 Editors' Choice Award for Best New Technology for their mobile-friendly online check-in solution (OLC). The prestigious award was presented November 12th, during the Opening Ceremonies of the 97th annual International Hotel, Motel + Restaurant Show(r) (IHMRS) at New York City's Jacob K. Javits Convention Center.The annual Editors' Choice Awards recognize best new products within various categories of the hotel industry, including technology. This year, the panel of judges, which included editors from leading hospitality trade publications, reviewed nearly 150 submissions of the latest hotel products. Winners were selected based on innovative product design, how a product answers a particular industry need, and development or use of a new technology."We are delighted to have been recognized by this prestigious panel as the recipient of the 'Best New Technology' Award," said Saar Fabrikant, president and CEO of B4Checkin. "The Editors' Choice Awards is further confirmation for us that our technology has the potential to streamline the travel experience and allow guests to experience the same convenience in booking and checking into a hotel that they currently do when booking and checking into a flight before arriving at the airport."B4Checkin's OLC was modeled after the airline industry's online check-in technology, and is integrated directly into the hotel PMS and CRS in order to maximize efficiency for both the hotel and guest. This innovative cloud-based, guest-facing system maximizes convenience for today's mobile-friendly guests and significantly increases efficiency at the front desk for the hotelier. It works by automatically extracting information from the property PMS, including guest name, confirmation number, arrival and departure date for all arriving guests with a valid email address the day before arrival, and sending guests a reminder email or text that they can check in online.Upon receipt of this communication, the guest has the option to check-in online, just like an airline check-in. By doing so, they reconfirm the booking and confirm their arrival time. The hotel is then sent an email notification, so that they can pre-key the guest and express check them in. Upon arrival, the guest's credit card is swiped and the pre-prepared keys are given to the guest, expediting check-in and reducing staff time needed at the front desk.For more information about B4Checkin and their integrated suite of cloud-based online booking and guest feedback software solutions, please visit www.b4checkin.com.
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B4Checkin to Introduce Industry's First Integrated Mobile Online Check-in Solution at IHMRS 2012

B4checkin · 5 November 2012
B4Checkin, a leading provider of customizable, revenue-maximizing online booking, communication and feedback software systems for the hospitality industry, has unveiled the industry's first mobile-friendly online check-in solution. Integrated directly into the hotel PMS and CRS, B4checkin's Online Checkin (OLC) makes it easy for guests to check in online before arriving at the property. This innovative solution that was modeled after the airline industry's online check-in technology, will make its debut at Booth # 2849 of the 97th annual International Hotel, Motel & Restaurant Show (IHMRS) 2012 in New York. The show, being held at the Jacob K. Javits Convention Center November 11-13, is expected to draw a crowd of over 25,000 industry professionals this year to discover the latest products and services from more than 700 exhibitors.B4checkin's Online Checkin (OLC) is an innovative Cloud-based guest-facing system that maximizes convenience for today's mobile-friendly guests and significantly increases efficiency at the front desk for the hotelier. It works by automatically extracting information from the property PMS, including guest name, confirmation number, arrival and departure date for all arriving guests with a valid email address the day before arrival, and sending guests a reminder email or text that they can check in online.Upon receipt of this communication, the guest has the option to check-in online, just like an airline check-in. By doing so, they reconfirm the booking and confirm their arrival time. The hotel is then sent an email notification, so that they can pre-key the guest and express check them in. Upon arrival, the guest's credit card is swiped and the pre-prepared keys are given to the guest, expediting check-in and reducing staff time needed at the front desk.Operationally, this provides a host of benefits, such as allowing housekeeping to know when potential early arrivals may be coming in, so that rooms can be ready based onpriority of location and type reserved. This helps to maximize guest satisfaction and loyalty. In addition, the front office can schedule breaks around the peak arrival times, as they are now known, creating even greater staffing efficiencies.In addition to optimizing the guest experience, B4Checkin's OLC helps to differentiates independent hotels from their competitors, since most hotel brands do not currently offer this service. B4Checkin is an affordable benefit, since as a Cloud-based service, it is charged on a monthly fee basis, with only a one-time set-up fee to get started.For more information about B4Checkin and their integrated suite of cloud-based online booking and guest feedback software solutions, please visit Booth # 2849 at IHMRS 2012 or visit www.b4checkin.com.
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B4Checkin Adds Montreal's Prestigious Le Crystal Hotel & Spa to Growing International Client Roster

B4checkin ·14 June 2012
optimized for today's business traveler. Chic. Urban and Metropolitan. Hotel Le Crystal is again a Trip Advisor Traveler's Choice award winner and rated Top 25 Hotels in Canada. Opened in 2008, the Le Crystal has 131 suites in their luxury boutique hotel and 56 condo units in the residential floor. On the 12th floor, the Amerispa offers high-end pampering, while the adjacent gym, salt-water pool and outdoor hot Tub present alternate forms of exercise and leisure in a business setting.

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