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  • HFTP Research Report: Pre-opening Expenditures in Hospitality

    A study of the pre-opening budget; the timeline for these expenditures; timeline for onboarding of staff; and the selection, installation and training of the technology component. By Agnes DeFranco, Ed.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

    As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

Size Isn't Everything - Why PS19 Micro Hotel Rooms Are The Future Of Travel ·25 October 2018
What would you do with eight and a half square metres?If you live amid the wilds of rural Moray or Montana, your responses may include suggestions along the lines of "extending the outdoor area of my rabbit hutch".On ultra-congested Manhattan or Hong Kong Island however, the answer could well be, "host a dinner party".We're told from our teens that size isn't everything. It's a noble proverb. Except of course, that it's entirely false in relation to pretty much anything you can think of, including hotel rooms.What is true, however, is that whether you choose to use a space to rehouse your rabbit or host a housewarming, size is relative when it comes to perception, purpose and definitely pleasure.

Hotel booking websites told to stop 'one room left' warnings - ·28 June 2018
Hotel booking websites have been told to stop "one room left" warnings designed to pressure holidaymakers into booking, under a crackdown by competition watchdogs. Such warnings are currently used by the UK's most popular booking sites including Expedia and to encourage customers to book sooner rather than later. Following an investigation into holiday booking sites the Competition and Markets Authority said it would take firms to court if they did not end unfair and misleading practices.

Hotel booking websites should stop 'limited rooms left' warnings ·28 June 2018
Hotel booking websites have been told to stop "one room left" warnings designed to pressure holidaymakers into booking, under a crackdown by competition watchdogs.Such warnings are currently used by the UK's most popular booking sites including Expedia and to encourage customers to book sooner rather than later.Following an investigation into holiday booking sites the Competition and Markets Authority said it would take firms to court if they did not end unfair and misleading practices.

Glamping's new wave: this year's hideouts are more luxurious than ever | ·15 June 2018
When Robert Stephenson Smyth Baden-Powell published his Scouting for Boys in 1908, a night under canvas was about self-reliance and teamwork.In the 20th century, only the Bible, the Koran and Quotations from Chairman Mao Tse-tung sold more copies than the lieutenant-general's tome, which was written to galvanise a "wasted generation" of Edwardian youngsters. But what would he make of an overnight in a converted train carriage, furnished with a super-king-size bed, reindeer skin rugs and a hot tub?

When hotels are like hippy communes, where's left for the misanthropic traveller? - ·15 May 2018
Some of us travel in the hope of meeting other people. Some of us travel to escape other people. The hotel industry is betting hard on the former camp. Today we breakfast "family style", slurping down our muesli (or "granola", in the universally accepted parlance of the travel trade) perched on benches at farmhouse tables. We're forced to interact as we mix our pre-dinner drinks at "honesty bars". If we have some emails to send, we do it in an open-plan lobby, sharing a sofa/beanbag with a fellow "digital nomad". These are challenging times indeed, for the travelling misanthrope.

Room with no view: Valencia wants to ban Airbnbs with the best vistas | ·15 May 2018
Valencia is the latest popular holiday destination poised to impose restrictions on private holiday rentals, such as Airbnb, with a focus on banning new tourist accommodation above first floor level.The rules, to be voted on by the Valencian regional government, would effectively limit the number of properties with Mediterranean sea views, or vistas over the futuristic Ciutat de les Arts i les Ciencies or winding Turia river park.

37 budget hotels and hostels in the world's most amazing locations | ·21 March 2018
Still pinching your pursestrings? Take a look at our guide to the best budget hotels in the world's most spectacular locations.

We are witnessing the death of the millennial hipster - and it could cost the travel industry dear | ·13 March 2018
I am suffering from a strange new Millennial affliction. Pulled pork gives me indigestion. Ironic T-shirts make me sick. Selfies have become an embarrassing practice from my near-youth, along with wearing too much kohl and advocating red-hot socialism. I no longer find exposed-brick cocktail bars cool - just cold.

The coolest New York hotel openings in 2018 that you need to know about | · 9 March 2018
We look ahead to the hottest hotels coming to New York in 2018, from sleek stays off Wall Street to boutique boltholes in Brooklyn.

Video tour of the world's first Star Wars hotel released ahead of 2019 opening - galaxy views guaranteed ·23 February 2018
Disney has released some tantalising details on its upcoming Star Wars hotel, including a short video (further down) teasing its galactic role play features.The themed hotel, which is being built alongside the Star Wars: Galaxy's Edge theme park at Walt Disney World Resort in Florida, will resemble a starship from the Star Wars universe and will "combine luxury with complete immersion into an authentic Star Wars story", according to a post on the Disney Parks blog.Upon arrival, guests will be transported to the hotel via 'space shuttle', becoming 'citizens of the galaxy' in the process (complete with proper attire) and ready to join an immersive multi-day experience brought to life by interactive stories and fleshed-out characters.

Do hotels really overbook their rooms? | ·16 February 2018
Overbooking has long been a source of frustration - and occasional elation (think upgrades) - when it comes to flying. But what happens when you turn up at your hotel and there's no room at the inn?Well, there's not much you can do. In the same way that those who fall victim to airlines selling more tickets than there are available seats are told they can't fly, hotel guests are told they cannot stay.One customer was on the sharp end of an overbooking at a Travelodge recently after being told that the branch in which the room had been paid for in advance was now full, so a bed would be found at a nearby property.

Hotel hacks: 15 ingenious tips to improve your stay | ·16 February 2018
What kind of monstrous traveller boils their underwear inside a hotel room kettle? This was the question on many people's lips last year when a Twitter user asked their followers whether the practice was commonplace.This curious query raised many more. Namely, "What have you done to your pants that necessitates the application of boiling water?", "Are you too dense to realise that putting your knickers in the sink and then pouring on the boiling water is far more logical?" and "Have I drunk tea from a kettle that was used to clean somebody's Y-fronts?"Medical experts even weighed in. Dr Heather Hendrickson, a Senior Lecturer in Molecular Biosciences at Massey University in Auckland, said: "It is super super super super gross." That's actually the scientific term. She added: "Your friend is unlikely to have a large number of highly heat resistant pathogens in his dirty undergarments but we do not know what he does have in there or how sick he might be." Oh, there's definitely something not right.

Top 10 hotel openings of 2018 | ·22 December 2017
Telegraph Travel's guide to the most exciting hotel openings of 2018, from a Hollywood A-lister's Mayan-inspired boutique pad to the Duke of Marlborough's former Georgian hunting pile turned luxury spa boutique.

Hotel booking sites face probe over 'pressure selling' tactics | ·30 October 2017
Hotel booking websites including Expedia, Trivago and face an investigation by Britain's competition watchdog over the way they display information to consumers.The Competition and Markets Authority said it was concerned about the use of techniques such as "pressure selling", the way discounts are applied, and how hotels are ranked in search results.CMA chief executive Andrea Coscelli said around 70pc of people looking for a hotel last year used these sites and they should all be confident they were getting a good deal.

Could North Korea's 'Hotel of Doom' finally be about to open? | ·19 October 2017
It could be yet another false dawn, but it appears that - after 30 years of gathering dust - North Korea's so-called "Hotel of Doom" might be nearing completion.The imposing pyramid structure has loomed over the nation's capital, Pyongyang, for three decades, but construction has stalled time and time again, leaving the building merely an expensive shell.However, new satellite images appear to show work has restarted on the 3,000-room, 105-storey establishment officially known as the Ryugyong Hotel, with cranes and building trucks milling around its base.

Top 10: England hotel deals | ·14 August 2017
Browse and book our Top 10 exclusive hotel offers in popular locations including Yorkshire, Cotswolds, New Forest and Devon. These offers include exclusive rates on five-star rooms, fine-dining restaurants, weekend spa breaks, afternoon tea and complimentary tickets to a range of local attractions and events.

'Frustrating' hotel room key cards could disappear within five years | · 1 August 2017
"Frustrating" hotel room keys which need to be swiped several times are on the verge of extinction as they are being replaced by new smartphone technology.Hotel chains including Hilton and Louvre are introducing new bluetooth systems which let guests unlock their room doors by simply pressing a button on their mobile phone.According to experts smartphone "keys" will be found as standard in hotels within five years, as big chains are replacing outdated key cards with the new hassle-free technology.

UK's Hospitality industry's rapid growth under threat without Government support, report claims - · 5 July 2017
The hospitality industry's stellar growth since the financial crisis could be halted and start to fall by 2021 if the Government continues to overlook it, a new report has suggested. Research by Ignite Economics, carried out for the British Hospitality Association, has predicted the sector's workforce could begin to drop by 2021 with the contribution it makes to the economy also falling as cost pressures from wages and business rates bite alongside a potential labour squeeze once the UK leaves the EU.

Dream Suite: Four Seasons Hotel New York Downtown's Royal Suite - · 5 July 2017
In a city known for its shoebox-sized hotel rooms, the Royal Suite at Four Seasons Hotel New York Downtown really gives meaning to the luxury of space. Measuring 2,400sq ft (223sq metres), it takes up the entire east side of the 24th floor; up here, you not only have an up-close view of the Manhattan skyline, you're amongst it. The 82-storey building is a Robert A.M. Stern masterpiece, which aims to evoke the grand apartment blocks of 20th-century New York. Inside it's Wall Street meets modern art.

Peru's new rainforest lodge is the closest you'll get to becoming David Attenborough | ·28 June 2017
t seemed wrong to have my fingers locked around the delicate, downy throat of a black-faced antthrush no bigger than a starling, but this was the approved handling method. In less than seven minutes (the approved handling time), biologist Andreina Mendez and technical assistant Noe Huaracca had weighed and measured the 1.7oz bird, looked for signs of moulting to determine its age (about a year old) and tagged its leg for future identification. It was then my job to release it back into its home in the wild.

Nude sculptures, pillow fights and afternoon tea - inside Banksy's Walled Off Hotel in Bethlehem - ·14 June 2017
It is a strange juxtaposition. Up a dusty, unpaved road in the untouristy part of Bethlehem, stands a shiny new hotel that would look more at home in London's Shoreditch or New York's East Village. "The Walled Off Hotel" - a pun on the luxury Waldorf Astoria hotel chain - is the creation of Banksy, the artist best known for his street art and political statements. The supposed aim of this establishment, complete with jazzy, West End style lights? To educate visitors about the complex history and politics of Israel's five-metre tall concrete wall, the West Bank barrier, which stands a few paces away.

The shameful truth behind what happens to all your leftover hotel toiletries | ·15 May 2017
Every day millions of bars of soap and half-used bottles of shampoo are discarded in hotel shower trays around the world; abandoned by guests who didn't stay long enough to use them up.Many of these toiletries are scooped up by chambermaids, thrown into bin bags and sent off to landfill sites, which is a disaster for the environment and a social travesty given that many people around the world are going without proper sanitation.

Sick of people? This is the hotel for you | ·21 April 2017
Set 34 miles off the coast of North Carolina at the southernmost edge of an area known as the "Graveyard of the Atlantic", guests at the remote 85ft-high Frying Pan Tower enjoy panoramic views of the ocean from the hotel's 80ft by 80ft helipad.

Hotel offers free upgrade to air passengers stuck in the middle seat | · 6 March 2017
A beach-front hotel in California is offering a free room upgrade to anyone flying into Los Angeles International Airport who find themselves assigned a middle seat.Shore Hotel in Santa Monica said guests able to prove they flew into LAX wedged between two other people, battling for the armrests, will be treated to heightened levels of comfort on arrival, with rooms boasting views of the Pacific Ocean and the city's boardwalk.

The world's best hotel suites | ·31 January 2017
We've come a long way since the days when a hotel's top suite was simply a penthouse room with a 'Presidential' sign on the door. Now suites need to be elevated in other ways - from the architecture, design and service to the intangible atmosphere they engender. Size matters too: a growing number of hotels are now launching standalone hotel villas for discerning guests seeking an even greater sense of privacy and exclusivity. All vouched for by Telegraph Travel experts stationed around the world, these are our pick of the world's best hotel suites.

The 27 best new hotels for 2017 | · 2 January 2017
The brainchild of Celine Falco, Maison Albar Hotel Paris Celine, due to open early in 2017, will become the flagship hotel for the Maison Albar brand. Celine's vision was to create a hotel which embodies a sense of home; a relaxed atmosphere, with elements of Parisian wit and elegance.A careful restoration of the building, which dates from 1866, has shown respect for its beautiful exterior and inside it will comprise 60 beautiful guestrooms, a luxurious spa and a restaurant, creating a refined refuge for guests.


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