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  • Members Only: IT Spending in the Lodging Industry Three-year Analysis: 2015–2017

    By Agnes DeFranco, Ed.D., CHAE; Arlene Ramirez, CHE, CHAE; and Tanya Venegas, MBA, MHM, CHIA. PART II: An analysis of IT spending data in the lodging industry based on reporting in the new USALI Schedule 6 — Information and Telecommunications Systems.

  • HITEC Special: Revenue Strategy: Not Just a Fancy New Name for Revenue Management

    By Cindy Estis Green. A strategic view of revenue calls for proactive business mix planning and decision-making around deployed resources, well beyond reacting to what comes over the transom. Excerpt from the 2018 HITEC Bytes Special Report.

  • HITEC Special: Forecasting Accuracy: The Living Forecast

    By Jill Wilder. Forward-looking, continuously updated statistical trend analysis is emerging as a strategic tool that performs the practical magic of creating an accurate forecast you can take to the bank.

  • Members Only: IT Spending in the Lodging Industry

    HFTP Research Report: The new USALI Schedule 6 — Information and Telecommunications Systems and the effects thus far on the industry. An analysis of IT spending data in the industry and compliance practices by lodging executives.

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Utrip claims new tool brings travel planning closer to Netflix and Amazon models

PhocusWire·17 July 2018
Utrip, a personalization platform for travel, has been testing a destination discovery experience driven by artificial intelligence.
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In The Big Chair - Jane Sun of Ctrip

PhocusWire·17 July 2018
Founded in 1999, Ctrip is China's largest online travel agency. It also operates Skyscanner - which it bought for $1.7BN in 2016 - and Trip.com and is broadening its relationship with global powerhouse Booking.com.
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Booking Holdings invests $500 million in Didi ground transport platform

PhocusWire·17 July 2018
Didi Chuxing has caught the eye of Booking Holdings, with a $500 million capital injection and a major strategic partnership.
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Certify snaps up travel expense tech platform Abacus

PhocusWire·17 July 2018
Certify, an expense management software specialist, has acquired real-time expense reporting system Abacus. Terms of the deal have not been disclosed and Certify says the acquisition will help it serve a more “diverse range of customers”.
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Who won the FIFA World Cup? Private Accommodation FC

PhocusWire·16 July 2018
France secured their second FIFA World Cup in two decades last weekend - but victory also came to the private accommodation sector during the tournament.
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Reimagining customer experience, part 2: Brian Solis on iteration vs. innovation

PhocusWire·16 July 2018
Customer experience can be difficult to define, but easy to recognize when it’s missing.
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Desktop revenue for hotels trumps mobile despite dominance of traffic to devices

PhocusWire·16 July 2018
Revenue for hotel bookings via mobile devices still lags behind those made on a desktop, according to research from Bookassist.
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Journera, brainchild of Orbitz founder Jeff Katz, secures $9 million capital

PhocusWire·13 July 2018
Journera, the data and analytics platform launched by former Orbitz boss Jeff Katz, has raised Series A funding of $9 million.
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QOTW: Something about embracing the mess

PhocusWire·13 July 2018
We embrace the fact that looking and searching and getting inspired and everything that comes with travel is a messy process.
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In The Big Chair - Dana Dunne of eDreams Odigeo

PhocusWire·13 July 2018
A product of modern venture money, eDreams Odigeo is the group behind some of Europe's most well-known brands outside of the so-called Big Two.
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Japan's Travel.jp to provide content for LINE app's new travel service

PhocusWire·13 July 2018
Japan’s largest travel metasearch and content platform, Travel.jp, has inked a deal with LINE, the largest communication app in Japan, to power the price comparison and travel guide content for the new LINE Travel service.
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Headout lands $10M to conquer last-minute experiences market

PhocusWire·12 July 2018
Angling to be the largest brand for last-minute experiences, Headout has secured a $10 million investment to expand its service to 100 cities.
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KKday charts expansion into China with investment from Alibaba

PhocusWire·12 July 2018
Alibaba Entrepreneurs Fund has made an investment in Taiwan-based experiences distributor KKday to help it expand into the Chinese market.
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Vacasa launches real estate network to grow supply base

PhocusWire·12 July 2018
Already the largest vacation rental management company in the United States, Vacasa is looking to substantially grow its supply by getting involved in the buying and selling of vacation properties.
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Artificial intelligence and the drive for an emotional connection with travelers

PhocusWire·12 July 2018
Amadeus is experimenting with a branch of artificial intelligence called "reinforced learning." The distribution giant is looking at ways to employ the machine learning technique in the travel industry with use cases in revenue management already being trialled.
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Seatfrog grabs $6 million round to bolster upgrade bidding app

PhocusWire·12 July 2018
Rail and air upgrade platform Seatfrog has secured a Series A investment to the tune of $6 million. The capital comes two years after its seed round of $1.2 million from Howzat Partners, the U.K.-based venture shop run by ex-Momondo execs David Soskin and Hugo Burge.
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Google streamlines hotel advertising with integration in new Google Ads platform

PhocusWire·11 July 2018
As tipped off last week, Google is making changes to how hotel marketers manage and scale advertising campaigns on the site.
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VIDEO: Tours and activities from two perspectives

PhocusWire·11 July 2018
We all know the widely-used phrases - "hottest sector in the industry", "ripe for growth", "fragmented but fixable", etc. Yes, tours and activities has captured the headlines in the last 12 months due to a number of factors.
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CMAC Group buys taxi platform Cabfind

PhocusWire·11 July 2018
B2B taxi company Cabfind has been acquired by CMAC Group, a ground transport specialist. U.K.-based Cabfind has been around since 2002 and was acquired by Transdev in early 2015.
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STARTUP STAGE: Avionero aims to bring flexibility to flight search

PhocusWire·11 July 2018
Avionero is a flight search and price comparison site that uses artificial intelligence to help users find flights they might not have been directly searching for.
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Amadeus rolls out attribute-based selling with IHG

PhocusWire·11 July 2018
Attribute-based selling is a concept that has generated buzz in hospitality circles in recent years, and now Amadeus is implementing this strategy as part of its new guest reservation system being adopted by IHG. Iain Saxton, Amadeus senior vice president of product management for CRS and PMS, says IHG has been testing the system for some of its properties using a single attribute – bed type – and it is “going really well and actually helping with conversions.”
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Airbnb boosts Chinese leadership team with Tao Peng appointment

PhocusWire·10 July 2018
Chinese entrepreneur Tao Peng is joining Airbnb to become its president in China. Peng has founded a number of companies in the travel space including Breadtrip, a social application for recording and sharing trips, back in 2012, and more recently CityHome, a service for short-terms rentals across China.
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Booking.com gets down to Basics, gets rates from other agencies

PhocusWire·10 July 2018
In what could be a significant strategic development, Booking.com is now getting inventory and exclusive prices for hotels from other online travel agencies.
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New scenarios for a fast-moving airline distribution landscape

PhocusWire·10 July 2018
Airline distribution has evolved more in the last three years than perhaps at any time in the previous 20 before it. But, looking ahead, a new study lays out some of the possible scenarios for the next three to five years.
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Lodgify bags $5M to build vacation rental tech, eyes hotel market next

PhocusWire·10 July 2018
Vacation rental software company Lodgify has raised $5 million to develop its direct-booking technology. The Series A round was led by Intermedia Vermögensverwaltung, as well as existing investors Nauta Capital, Howzat Partners and angel investors, bringing the Barcelona-based company’s total funding to $7.3 million.
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Summer months, sporting events drive travel search traffic

PhocusWire·10 July 2018
Travel industry marketers looking to capitalize on periods of high travel search traffic have the best shot during summer months and around large sporting events, according to a report from Bing Network.

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