How Hoteliers Can Streamline Labor Management throughout the 2019 Summer Season

HFTP Connect · 23 May

Written by: Steve Pappas With the summer months in full swing, vacatimaking it one of the busiest times of the year for the hospitality industry.

Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout

International Journal of Hospitality Management · 23 May

This study aims to examine (1) the singular mediation effects of surface acting (SA), deep acting (DA), and job stress (JST) between EI and burnout,

Ctrip's Global Push Starts to Pay Off in Diversified Revenue Streams
Ctrip's Global Push Starts to Pay Off in Diversified Revenue Streams

skift.com - Digital · 23 May

The more Ctrip internationalizes its sources of revenue, the more it will cross swords with global players like Booking Holdings, which owns a small

Making Food and Beverage a Focal Point in the Hotel Industry
Making Food and Beverage a Focal Point in the Hotel Industry — By David Eisen

HotStats Limited · 23 May

Ever since Fred Harvey opened his first "eating house-hotel" establishment along the Atchison, Topeka and Santa Fe Railway (AT&SF) tracks in Kansas in 1878, food and beverage has become an integral part of the hospitality business in the U.S. Harvey's invention was a more formalized approach to what was served to guests of the grand hotels and smaller inns that dotted the landscape from Europe to Asia throughout eras before.

Skift Forum Asia: Agoda's CEO Looks to Homesharing for That Competitive Edge

skift.com - Digital · 23 May

The Singapore-based online travel agency is focused on expanding outside of Asia through the marketing of non-hotel accommodations on its site. This

Lodging Interactive Launches AI Powered Website ADA Compliance Service for Hotels
Lodging Interactive Launches AI Powered Website ADA Compliance Service for Hotels

Lodging Interactive · 22 May

Lodging Interactive, an award-winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announ

Is this the Beginning of the End for Resort Fees?

Duetto Research Blog · 21 May

These seven trending gaming industry stories will impact your casino revenue strategy.

Chatham Lodging Trust sells two Pennsylvania hotels for $10M

Hotel Management · 21 May

The REIT sold the 105-room Courtyard by Marriott Altoona and the 86-key SpringHill Suites by Marriott Pittsburgh Washington.

STR: U.S. Hotel Occupancy, ADR, and RevPAR Up in April 2019
STR: U.S. Hotel Occupancy, ADR, and RevPAR Up in April 2019

Lodging Magazine · 21 May

The U.S. hotel industry reported positive results in the three key performance metrics during April 2019, according to data from STR.

Tourism employees demand 320% salary increase

Hospitality Times · 21 May

Employees in the Tourism industry are demanding a 320% salary increase iin the ongoing salary negotiations in Harare.

Why Hotels Are Turning to the Panic Button

Hospitality Technology Magazine · 21 May

Turnover is one of the hospitality industry's largest costs, but by providing employees with a safe work environment, employers can reassure employee

VIDEO: How the travel industry is preparing for Brexit

PhocusWire · 21 May

Travel and tourism executives discuss Brexit plans during Phocuswright Europe 2019 in Amsterdam.

What is the Penalty for a GDPR Violation?

Beekeeper Blog · 21 May

Wait, What is GDPR? In May of 2018, the General Data Protection Regulation (GDPR) went into effect. The GDPR unifies the rules for processing persona

Thomas Cook reports PS1.4 billion loss
Thomas Cook reports PS1.4 billion loss

eHotelier.com · 21 May

Thomas Cook reports a PS1.4 billion loss in operations and is considering sale of its airline business.

MakeMyTrip revenue and bookings up more than 25%, operating losses down more
MakeMyTrip revenue and bookings up more than 25%, operating losses down more

PhocusWire · 21 May

Operating losses have decreased and revenue and bookings are up for India's largest online travel agency, MakeMyTrip.

Thomas Cook Hotel Investments grows to nine properties with three new acquisitions

4hoteliers.com · 21 May

Thomas Cook announces that its hotel fund, Thomas Cook Hotel Investments (TCHI), has acquired a further three properties, including one of the compan

Hyatt Signs With Realtejo - Hotelaria e Turismo to Develop Hyatt Regency Lisbon in Portugal
Hyatt Signs With Realtejo - Hotelaria e Turismo to Develop Hyatt Regency Lisbon in Portugal

Hotel Online · 20 May

Hyatt Hotels Corporation (NYSE:H) announced today that a Hyatt affiliate has entered into a franchise and related agreements with Realtejo - Hotelari

CMAA and Industry Allies File Comments to 2019 Overtime Rule
CMAA and Industry Allies File Comments to 2019 Overtime Rule

CMAA Legislative Report Blog · 20 May

On Monday, May 20, CMAA and industry allies submitted their officialcommentsto the Department of Labor regarding the proposed update to theOvertime r

Hospitality Financial Leadership: What Do Indy Car Racing and the Hotel Business Have in Common?

Hotel Online · 20 May

I am a big fan of professional car racing. I follow the major series; Formula One, NASCAR and my favorite times 10 is Indy Car.

Goldman Is in Talks to Buy B&B Hotels for $2.2 Billion

skift.com - Hotels · 20 May

PAI Partners has been attempting to offload the budget hotel brand for some time, having bought the French hotelier in 2016.

Wynn Resorts in talks to sell Encore Boston Harbor to MGM

Hotel Management · 20 May

The two companies are in talks to switch ownership of the $2.6 billion project, which is scheduled to open next month.

Average Daily Rate for U.S. Hotels Reaches 2011 Low by One Measure
Average Daily Rate for U.S. Hotels Reaches 2011 Low by One Measure

Business Travel News (BTN) · 20 May

The 12 months ending in April mark the first time since early 2011 that the 12-month rolling average for U.S. hotel average daily rate growth stands

Traveler Tracking Service for Tax & Finance Launches Four Traveler-Facing Apps
Traveler Tracking Service for Tax & Finance Launches Four Traveler-Facing Apps

Business Travel News (BTN) · 20 May

Traveler tracking specialist Voyage Manager has launched four apps aimed at corporate travelers to complement the web tools it provides for travel, f

Hospitality Financial Leadership - What Do Indy Car Racing and the Hotel Business Have in Common?
Hospitality Financial Leadership - What Do Indy Car Racing and the Hotel Business Have in Common? — By David Lund

The Hotel Financial Coach · 20 May

I am a big fan of professional car racing. I follow the major series; Formula One, NASCAR and my favorite times 10 is Indy Car. When I think about what I like so much around the Indy Car Series there is a parallel to the hotel business that I think needs to be exposed so people will have a better understanding of why Indy Car is so special and how being successful in the hotel business is kind of the same. You might think I’m stretching things here just a little, but I promise you I’m not.

MGM Might Pay $800 Million in Shooting Settlement

Professional Convention Management Association (PCMA) · 20 May

MGM resorts might have to pay nearly $800 million to settle liability lawsuits for the shooting that took place at the property's Mandalay Bay in 201