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Flight planning prowess: Turkish Airlines gears up for new flight-planning challenges

Sabre Corporation Blog - 16 August 2017
Turkish Airlines migrated its entire flight-planning environment to a new platform, ensuring that technology keeps pace with its current and future growth needs. “We fly to more countries than any other airline.” Turkish Airlines’ current marketing campaign focuses on this statement. With its main hub, Istanbul, Turkey, acting as a historic bridge between the east and west, the slogan emphasizes the airline’s tremendous growth in recent years.
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NASA learns from airlines in airspace and flight efficiency issues

Sabre Corporation Blog - 2 August 2017
NASA, the U.S. National Aeronautics and Space Administration, embraces the lessons learned by airlines, as well as a lot of experiential knowledge from the carriers’ service providers to inform, improve and enhance NASA’s airspace and efficiency studies. During many years past, research conducted by NASA has contributed significantly to aviation safety, air-traffic efficiency and new technologies. However, during that time, airline operational objectives and the inner workings of airlines (from network strategies to passenger services) have not generally played an especially significant role in NASA’s research efforts.
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How technology is helping to increase nightly room rates

Sabre Corporation Blog - 2 August 2017
We are living in an age when we expect to access what we want when we want it, prompted by having a computer in our pocket that allows us to research and purchase with a couple of clicks. Corporate and leisure travelers are now used to frictionless online experiences that serve up solutions in real time with minimum effort. They want choice– but also curation, so that they are offered the best choices filtered for their personalized preferences. Looking at booking criteria, nightly rates closely follow location on the priority list for a traveler’s decision-making.
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Irregular operations: Planning for the unplanned to recover operations efficiently

Sabre Corporation Blog - 19 July 2017
One of the most daunting challenges facing airlines is the uncertainty of smooth daily operations. Airline disruptions can arise at any time, and each one is characteristically unique, requiring solutions on the fly. As ominous as flight delays and cancellations may be, the outcome can be smoother than anticipated and, at the same time, can be cost effective. To achieve the best results, airlines must prepare diligently for all potential scenarios. To reach a high state of readiness, it is important to take a structured approach, focusing on each stage of the irregular operations business cycle.
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How can travel learn from music, news and banking?

Sabre Corporation Blog - 14 July 2017
What can travel learn from industries like music, news and banking? That was the question at our recent TTX London event – hosted as part of London Tech Week. There’s no doubt that the way we shop, book and manage travel is changing. This is partly due to new technologies, as well as the changing nature of distribution. In our industry, discussions are rife about how we can keep improving the traveller experience. We face challenges such as growing traveller expectations, the proliferation of consumer tech and changing distribution models. Sometimes it can be difficult to keep up. But other industries have also been in our shoes. They’ve also had to disrupt themselves to succeed in an ever more competitive and rapidly-changing environment.
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Overcoming the challenges of group bookings

Sabre Corporation Blog - 14 July 2017
60% of agents in a Twitter poll say adding and updating passenger data take up most time when handling group bookings. Sabre Twitter Poll May 2017 Group travel can be a profitable business for a travel agency; an agent that can offer group bookings is an attractive business partner for an airline and has potential to generate bigger margins thanks to volume deals with airlines. However, for both the organizer of the travel party and the consultant making the flight booking, it can be a time-consuming and sometimes frustrating process. Agents that can provide a pain-free, frictionless process will be heroes to stressed-out travel party organizers and will benefit from repeat business and good word of mouth.
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Developers go all-in at Hackathon:TTX in Las Vegas

Sabre Corporation Blog - 12 July 2017
You know the rule: what happens in Vegas, stays in Vegas. However, we at Sabre Dev Studio are so excited about the solutions that emerged from Hackathon:TTX that we couldn’t possibly keep the news to ourselves. Besides, what’s a hackathon without a little rule-breaking? In past hackathons we’ve encouraged our developers to push the limits of what’s possible in both the B2B and B2C spheres, and the most mold-busting, travel industry-disrupting solutions always earn the top prizes.
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Why a Commitment to Change is Critical to Revenue Optimization

Sabre Corporation Blog - 12 July 2017
Change is hard. It requires a borderline obsessive effort to spark, strategize, and implement business changes when the status quo feels comfortable. Take travel agencies as an example. While margins remain thin and competition fierce, the travel business has proven adaptive, resilient, and abounding with opportunity for those willing to seize it. In 2016, for instance, international air travel was up nearly 7 percent and airline profits were more than $35 billion.
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Five questions for Bubbl, the app that makes on-location marketing possible

Sabre Corporation Blog - 6 July 2017
Connecting the physical and digital worlds is one of the most critical tasks of modern marketing. Many businesses blend brick-and-mortar with a digital presence. Those businesses, such as restaurants, hotels, travel agencies, and even airlines, find increasing challenges in connecting potential customers’ digital behaviors with real-world actions.
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Customer-centric sales: How to maximize sales through better product distribution

Sabre Corporation Blog - 5 July 2017
Forward-looking distribution methods are associated with greater personalization characteristics, resulting in improved opportunities for an airline to offer the right product at the right price to the right customer at the right time. To get closer to their customers, travel suppliers including airlines, hotels, cruise lines and rental-car companies need to understand customer preferences and purchase behaviors to better serve customers across all channels of distribution. Demanding customers who have high expectations for personalized services are a reality in today’s extremely competitive airline marketplace.
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Travel Expert Index: On managing expectations and improving the business travel experience

Sabre Corporation Blog - 22 June 2017
The travel trends never stop developing. From millennials roaring into the top spot on the list of most frequent business travelers, to the looming threat of a laptop ban on flights into the United States, there’s always something shifting in the travel industry. After all, it’s a kinetic business that serves a diverse and global clientele.

What to expect at TTX

Sabre Corporation Blog - 21 June 2017
We are excited to see many of you at next week’s Travel Technology Exchange (TTX) conference in Las Vegas! This is a new event for our corporate travel clients, so we’ve highlighted a few things you’ll want to know about TTX.
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Is your airline's technology making efficient crew recovery impossible? It shouldn't!

Sabre Corporation Blog - 21 June 2017
The capability of airlines to quickly and efficiently recover crew from disruptions and get their rosters back on schedule is one of the most critical factors necessary to succeed in the air transport marketplace. A next-generation crew-recovery solution, incorporating the best and latest advancements in technology, provides faster and better disruption management to airlines.
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Smart consumers, smart loyalty: How the digital revolution transforms customer retention

Sabre Corporation Blog - 15 June 2017
The Information Revolution is the explosion in the variety and quantity of information available to individuals and organisations. This is what has brought us the “Big” in Big Data. The impact on businesses is felt everywhere. At its simplest, companies enjoy more efficient and effective ways of doing business. At its most complex, this abundance of information enables product and process innovation, as well fuels new business models. Within this frame of constant change and endless information, how can businesses encourage customer loyalty?
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Eight reminders about working in travel from BBC's travel guru Simon Reeve

Sabre Corporation Blog - 14 June 2017
Travel is my passion. I’ve spent my entire career in industry, starting at Alitalia and then moving to Sabre where I have been fortunate to take on a number of interesting and highly rewarding responsibilities. When Sabre is looking for new talent, we characterize our work as “Tech obsessed. Travel inspired.” I think this describes me down to a T. I am continuously fascinated by the scale and complexity of this beautiful, messy industry that moves well over a billion travelers every single year. Reducing this complexity and making travel easier, safer and more convenient through technology is an awesome challenge and I count myself very lucky to be part of it.
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The Pride of Greece: A conversation with Dimitrios Gerogiannis, CEO of Aegean Airlines

Sabre Corporation Blog - 14 June 2017
“The cabin crew was attentive, smiling and courteous,” posted an Aegean Airlines customer after taking a flight from Athens to Paris and on to Ioannina, Greece. “Aircraft seats and toilets were clean. Bar-tea-coffee service was excellent. From Athens to Ioannina, the flight was smooth and comfortable aboard the Olympic Air Bombardier Q400 turboprop aircraft. Cabin attendants were wonderful once more. I think that both Aegean and Olympic Air are consistently the pride of Greece amid all our pessimism and depression.”
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HackathonTTX: Focusing on frictionless travel and unified commerce

Sabre Corporation Blog - 8 June 2017
Part of the beauty of hackathons is that they remind us of the many opportunities for innovation in the travel industry. As time marches forward and technology advances, we make greater strides in improving the traveler experience.
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Blurring the lines: How online and offline work together to serve today's travelers

Sabre Corporation Blog - 6 June 2017
Travelers in both mature and emerging markets are increasingly going online to search and book travel. The shift to online and mobile booking channels continues worldwide, shaped in individual markets by a variety of factors such as technology infrastructure, credit card and smartphone adoption, macroeconomic circumstances and demographic conditions.
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The digital experience: Giving airline customers a truly digital experience

Sabre Corporation Blog - 31 May 2017
New technology offers airlines’ guests the digital experience they’ve been seeking and expecting. For airlines, this is another step toward becoming expert retailers. For their customers, it means greater customer satisfaction.
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Travel Expert Index: On the airline passenger experience

Sabre Corporation Blog - 25 May 2017
It's hard to go a day without seeing another video filmed on a plane by a passenger. The media frenzy around the 'unfriendly skies' has brought an unprecedented amount of attention to the current state of the passenger experience. While the sheer volume of coverage might suggest an industry in crisis, the reality is
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The evolution of airline revenue management: Defining the next generation approach

Sabre Corporation Blog - 24 May 2017
Although business challenges continue to evolve for airlines, they still center on the need to increase profits, productivity, and responsiveness to market changes while also improving customer experience. Overcoming these and future challenges requires a next-generation revenue management solution with cutting-edge technology that supports airlines’ path toward realizing total revenue optimization.
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The incredible power of placing the traveler at the center of the airport experience

Sabre Corporation Blog - 17 May 2017
Numerous challenges have led to opportunities that are now enabling and encouraging airlines, and airports themselves, to help better shape customers’ end-to-end travel experience, resulting in trends that are fundamentally molding and steadily leading to what will inevitably be a much more customer-centric airport.
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How to use decision support to put the customer at the center of every offer

Sabre Corporation Blog - 10 May 2017
Customer centricity is the wave of the future and the reality of the present, and airlines are wisely considering customers’ best interests in devising offer-management structures that are truly effective. The success of nearly every business is defined by its ability to monetize a deep understanding of its customers through product and service offerings that best meet their specific and, quite often, varied needs. Therefore, the idea of offering differentiated products to customers has gained traction in a wide variety of businesses over the years.
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Successful revenue optimization through smart retailing

Sabre Corporation Blog - 9 May 2017
In an earlier blog post, we reasoned that rethinking revenue optimization—in part through smarter retailing—is a key to success in the highly competitive travel agency industry. Rather than focusing on selling as many bookings as possible, we believe that successful agencies should embrace a revenue strategy that maximizes the potential revenue from every booking made. Implementing that strategy is the next step.
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Clients booking outside the GDS - the hidden drain on profit

Sabre Corporation Blog - 3 May 2017
Everyone loves a deal. But a deal is not always as good value as it first seems. This is particularly true for companies whose employees book their travel outside the preferred channel.
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Three ways to stay ahead of your competition in the recruiting game

Sabre Corporation Blog - 27 April 2017
In the race for the best talent, companies must look to elevate, enhance, and extend their recruiting efforts beyond traditional means and methods. The old method of “post and pray” leaves companies out of touch with how the best recruits are interacting in the “recruiter verse.” Those short-term losses in talent will add up over the years. This quietly reduces a company’s bench strength, which makes for weaker products and services. Eventually, customers notice, and the bottom line is impacted.

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